524 Hicksville Rd, Massapequa, NY 11758
To contact a resident: (516) 798-6688
For more information about senior living options: (866) 208-4318
Recco Home Care Svc Inc Costs & Pricing
Recco Home Care Services Inc offers private room accommodations at a monthly cost of $6,995, which is notably higher than both the average rates in Nassau County and the broader New York state. In Nassau County, the average cost for similar private room services stands at approximately $5,742, while statewide figures reflect an even lower average of around $5,159. This pricing reflects Recco Home Care's commitment to delivering high-quality care and personalized services, which may justify the premium compared to competitors in the region. As families evaluate their options, it's essential to consider not only the financial investment but also the exceptional level of care that Recco provides.
| Floor plans | Recco Home Care Svc Inc | Nassau County | New York |
|---|---|---|---|
| Private | $6,995 | $5,742 | $5,159 |
Senior living communities with a similar price nearby
Overall Review of Recco Home Care Svc Inc
Pros
Ms. Sarie N. is a nice, kind person who works at the agency.
The service is terrific.
The staff is wonderful.
The office staff is friendly and provides tons of guidance and assistance.
They are excellent, very professional, and superb.
They have been great.
Cons
The staff and ownership are fake.
They have horrible services.
They are often late with payroll, blaming post office delays.
They receive mail but do not open it promptly.
Review
This agency is best suited for families seeking in-home care coordination with a personal touch in Massapequa. The strongest value rests with a compassionate, approachable office presence and staff who are willing to roll up sleeves to guide families through care planning and daily needs. It serves seniors who require help with routine activities, supervision, and steady communication from a local team that can translate medical or personal concerns into practical arrangements. For households that prize relationship-based care over corporate polish, this option can feel reliably human and responsive. The bottom line: when warmth and hands-on guidance matter most, this agency delivers.
There are clear reasons some families will want to consider alternatives. A recurring theme in the feedback questions credibility, with several posts alleging that staff and ownership appear inauthentic or lacking transparency. Linked closely to that concern are payroll and billing issues, described by multiple reviewers as late or mishandled despite assurances to the contrary. For families where trust in ownership and predictable, timely payments are non-negotiable, these points represent substantial risk. Prospective clients should weigh governance clarity as heavily as care quality when evaluating continuity and accountability.
On the upside, the positive experiences provide a meaningful counterweight to the criticisms. When relationships click, families report standout support from a consistent point of contact, Ms. Sarie N., who is described as kind, helpful, and effective in coordinating her motherās care. Office staff are repeatedly characterized as friendly and ready with practical guidance, which translates into a smoother navigation of complex care needs. Several reviewers praise the agencyās overall professionalism and the sense that caregivers are capable, attentive, and engaged. In such cases, the human connection and practical problem-solving lift the overall experience.
Yet the negative extremes cannot be ignored. Some accounts lean strongly toward dissatisfaction, using terms like āhorrible servicesā and calling into question overall credibility. The stark contrast between glowing professional praise and sharp operational criticisms signals inconsistency in performance, likely tied to which staff are assigned and how reliably administrative tasks, especially payroll and communications, are handled. This variance raises real concern about care continuity: if caregiver availability or timely pay becomes unstable, the care plan can quickly fragment. Any family leaning toward high-stability requirements should probe for governance, back-up coverage, and concrete service guarantees before proceeding.
The practical takeaway centers on disciplined due diligence and clear expectations. If choosing this agency, demand a transparent organizational map: who owns or governs the company, who approves payments, and who supervises day-to-day care. Insist on explicit payroll timelines, caregiver back-up policies, and continuity guarantees that survive staff turnover. Request recent, contactable references with specifics about reliability and responsiveness. Outline a formal care plan with milestones, escalation steps, and a trial period to gauge communication quality and problem-solving effectiveness. Weigh these specifics against alternatives with stronger governance and more consistent operations; for families prioritizing warmth and proactive guidance, Recco Home Care Svc Inc can be a solid fit. For those prioritizing unwavering reliability, transparent ownership, and predictable billing, however, it may be prudent to explore other in-home care options.














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