SeniorBridge - Wantagh, NY

Pros

• Reliance is described as a great agency with professional staff.
• The team provides compassionate, 24/7 personal care and treats family members like their own.
• Dana and her team are highly receptive, understanding, and engaged with the family's needs.
• The home aides are friendly, professional, caring, and reliable, offering peace of mind.
• Nadine, Amalfie, Jillian, and other caregivers are praised for their dedication and kindness.
• Families report that caregivers become beloved members of the family after a short time.
• The agency communicates well and keeps families updated on schedules.
• The care provided is described as exceptional, with patience and attentiveness to daily needs.
• The organization is credited with providing reassurance and reducing stress during difficult times.
• The team is described as going above and beyond to meet clients' needs.
• Reliance is praised for being solution-oriented and easy to work with.
• The staff are welcoming, compassionate, and consistently deliver excellent service.

Cons

• One reviewer described the service as terrible.

Review

Reliance Home Senior Services consistently earns high praise from families who've relied on them to care for loved ones at home. Across the reviews, the core message is clear: this agency delivers professional, compassionate, and dependable support that allows seniors to stay in the comfort of their own homes while giving families peace of mind. The sentiment runs from grateful nods to outright endorsements, with many describing the staff as kind, respectful, and solution-focused. The overarching theme is that Reliance is more than a service provider - it feels like a trusted partner in caregiving.

Several stories highlight how the agency's approach begins with listening and matching the right aide to the family's specific needs. One family shared that they were nervous about bringing in an aide for their mother, but Reliance worked with them to find the perfect fit. Manisha quickly became a beloved member of the family in only a few visits, underscoring how the right person can transform the caregiving experience from anxiety to confidence. The ability to place trusted caregivers in a home setting is repeatedly praised, especially when families live out of state and rely on reliable, steady care for their loved ones.

The testimonials also emphasize the 24/7 nature of many of Reliance's services and the ongoing, hands-on support they provide. Families with long-term needs describe decades-long commitment and consistent presence - some notes mention four years of home care with around-the-clock availability. The aides are described as awesome, friendly, professional, caring, and loving, with matrons of care who treat the elder family member as if they were their own. In these accounts, the caregiver's presence becomes a stabilizing constant, providing not only daily assistance but also a sense of family and belonging for the person receiving care.

Communication and responsiveness emerge as standout strengths. Families repeatedly commend the agency for keeping them updated on schedules and for staff who are easy to work with and receptive to changing needs. Dana, identified as a central contact, is repeatedly praised for her receptiveness, understanding, and engaging manner. The ability to coordinate seamlessly - whether adjusting shifts, coordinating daytime and night care, or addressing a crisis - helps families feel at ease even when they cannot be physically present with their loved ones.

Individual caregiver stories add texture to the overall picture. Names like Amalfie, Bertha, and Ronase appear alongside descriptions of the intimate, day-to-day support they provide. For families facing specific challenges - such as a loved one newly diagnosed with Alzheimer's - people like Jillian are singled out for their invaluable role in guiding and supporting the family through difficult transitions. Other caregivers, including Emily, Gabriella, and Jillian, are recognized for consistent support, clear communication, and the ability to "fulfill needs whenever needed." Nadine is highlighted as another standout, with families feeling fortunate for her compassionate care. The recurring thread is that these caregivers don't just perform tasks; they build trust and rapport that brings real emotional security to the household.

The impact on families is deeply personal. Review after review notes the sense of relief and confidence that comes from knowing a loved one is being cared for with dignity, respect, and attention to detail. Families describe their loved ones being treated like family members themselves, with caregivers who go above and beyond to ensure comfort, safety, and well-being. For many, the ability to stay in their own home - and the knowledge that someone is there to attend to daily needs, monitor health, and provide companionship - transforms a stressful situation into one of manageable, steady care. The overarching message is that Reliance provides not just services but genuine partnership and reassurance.

Among the positive notes, there is at least one brief outlier - a single line simply stating "Terrible." Taken in context with the rest of the overwhelmingly favorable reviews, it stands out as a rare counterpoint rather than a trend. The broader collection of experiences, however, paints a consistent picture: Reliance Home Senior Services is trusted, empathetic, and highly capable at delivering in-home senior care that respects the autonomy and dignity of older adults while supporting families every step of the way. Families repeatedly recommend Reliance to others seeking compassionate, professional home care that makes a meaningful difference in daily life.

This area of Wantagh, New York offers a convenient and bustling community with a variety of amenities within close proximity. There are numerous dining options ranging from fast food to sit-down restaurants, as well as several cafes for social gatherings. Additionally, there are multiple pharmacies nearby for easy access to medication and healthcare needs. For spiritual fulfillment, there are places of worship representing different faiths in the area. The location also provides easy access to transportation with several LIRR stations nearby for convenient travel. In terms of recreation and leisure, there are various parks for outdoor activities and relaxation, as well as theaters for entertainment. For medical care, there are several physician offices in the vicinity along with a hospital nearby for any healthcare needs. Overall, this area offers a diverse range of services and facilities ideal for seniors looking for a vibrant and accessible community to reside in.

Restaurants

• Iavarone Brothers (0.7 miles)
• Arby's (1.2 miles)
• All American Hamburger Drive In (2.4 miles)
• Zorn's of Bethpage (3.4 miles)
• Sonic Drive-In (4 miles)
• McDonald's (4.4 miles)
• McDonald's (4.6 miles)

Transportation

• LIRR - Wantagh Station (0.9 miles)
• LIRR - Bellmore Station (1.4 miles)
• Massapequa Train Station (2.4 miles)
• LIRR - Merrick Station (2.4 miles)
• LIRR - Bethpage Station (4.3 miles)
• LIRR - Amityville Station (4.9 miles)
• Lirr - Farmingdale Station (5.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)

Places of Worship

• Merrick Jewish Center (2.3 miles)
• New Hope Institutional Baptist Church (5 miles)

Parks

• Newbridge Road Park (2.5 miles)
• Newbridge Dog Park (2.7 miles)
• Eisenhower Park (3.8 miles)
• Bethpage State Park (4.8 miles)
• Coes Neck Park (4.9 miles)
• Jones Beach State Park (5.9 miles)
• Tad Lane Park (6.7 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (2.9 miles)
• Starbucks (3.2 miles)
• Starbucks (5.5 miles)
• Panera Bread (6.7 miles)
• Starbucks (6.8 miles)
• Starbucks (7.2 miles)

Theaters

• AMC DINE-IN Levittown 1 (3 miles)
• Regal Ua Farmingdale (5.5 miles)
• AMC Roosevelt Field 8 (6.6 miles)
• Regal Westbury Imax & RPX (6.8 miles)

Physicians

• Di Giovanna Family Care Center (3.3 miles)
• Caring Pediatric Associates (3.3 miles)
• Central Nassau Guidance (5 miles)
• Maxine S. Postal Clinic (5.4 miles)
• Long Island Pediatrics (5.8 miles)
• Prohealth Baldwin Harbour Pediatrics (6 miles)
• South Nassau Communities Hospital (6.6 miles)

Hospitals

• Nassau University Medical Center (3.5 miles)
• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (6.6 miles)