SeniorBridge - Wantagh, NY in Wantagh, NY

Pros

• Reliance Home Senior Services is described as a great agency with professional staff.
• Manisha has become a beloved family member in only a few visits.
• Dana and her team are praised for kindness, responsiveness, and understanding.
• The caregivers are patient, compassionate, and highly professional.
• Families report peace of mind knowing their loved ones are in capable and loving hands.
• The agency communicates well and keeps families updated on schedule changes.
• The team goes above and beyond to meet needs and provide support during difficult times.
• Aides are reliable, dedicated, and treated as family.
• Families consistently recommend Reliance for trustworthy and compassionate home health care.
• Reliance is a trusted resource, known for going the extra mile, including transportation support and advocacy.

Cons

• One reviewer described the service as terrible.
• They said the customer service was absolutely horrible, noting the billing person wouldn't return calls and information was unclear.
• A reviewer called the Massapequa office staff unprofessional.
• They claimed the staff lied to customers and acted as if they were crazy.
• Another reviewer said a staff member threw supplies at them and did not say a word.
• They recalled a previous home care company where aides slept on the couch all day, spoke no English, and could not read or understand anything.
• A reviewer noted that after terminating service, the agency was rude and kept changing aides.

Review

This Wantagh-based in-home care provider is best suited for families seeking highly personalized, relationship-driven support that keeps a loved one at home while maintaining strong caregiver continuity. Reviews consistently point to aides who treat clients like family, delivering not just daily tasks but genuine presence and comfort. The true strength lies in a coordinated team that stays engaged with the family, responds quickly, and mobilizes 24/7 care when needs shift. For seniors who want to remain in their homes rather than move to a facility, and for families spread across distances, the ability to count on dependable, compassionate caregivers with regular family updates is a decisive advantage.

That said, there is a place for caution and alternatives. Those whose priority is a traditional, on-site assisted living environment - a building with integrated health services and predictable front-d desk operations - may find the home-care model less aligned with their preferences. A minority of reviewers describe inconsistent customer-service experiences and billing communications, and a few note variability in aide coverage or staffing. For families that demand a uniformly polished office experience or minimal staffing changes, exploring other options could be warranted before committing to a single caregiver team.

The strongest pros - deep caregiver commitment, 24/7 availability, and strong family communication - often offset the common costs and concerns. The ability to secure continuous in-home care during recovery periods or for memory-care needs reduces the disruption and anxiety that accompany transitions to care. Caregivers emerge as dependable, attentive, and capable of handling both practical tasks and the emotional nuances of aging. Families repeatedly highlight timely updates, transparent coordination, and the reassurance that a trusted team is coordinating care, which translates into genuine peace of mind when relatives live at a distance or require complex schedules.

However, the cons merit concrete attention. Communication gaps or billing friction can create friction at the point of care, especially if a single point of contact is not clearly established. Prospective clients should lock in a dedicated care manager, insist on a written, evolving care plan, and push for consistency in which aides are assigned to the client. These steps help mitigate the risk of shifts in staffing or delayed responses. For those who value a fixed, predictable front-office experience or an on-site facility with built-in programming, the home-care route may feel less stable, and the appeal of alternatives grows stronger.

Preparation and diligence pay off in choosing this pathway. Before committing, secure clarity on the staffing model: how 24/7 coverage is staffed, how aides are assigned, and what contingencies exist when a caregiver calls out. Demand a written care plan with goals, milestones, and a defined communication cadence - daily notes and regular updates. Clarify billing structures, insurance and Medicaid supports, and any transportation services that may be needed for medical appointments. Finally, speak with recent Wantagh references to confirm that the local performance aligns with the high rating and that the care team remains consistently reliable across shifts.

Bottom line: this Wantagh option excels for families prioritizing home-based, relationship-driven care with attentive coordinators and accessible, compassionate aides. It delivers meaningful peace of mind for complex needs and stressful transitions, provided expectations are managed around possible front-office inconsistencies. If a fixed, facility-style environment with uniform staff and a flawless office experience is essential, exploring alternatives is prudent. For households aiming to preserve independence at home while securing dependable, personalized support, this provider is a strong candidate worth serious consideration, with upfront agreements that safeguard continuity and communication.

This area of Wantagh, New York offers a convenient and bustling community with a variety of amenities within close proximity. There are numerous dining options ranging from fast food to sit-down restaurants, as well as several cafes for social gatherings. Additionally, there are multiple pharmacies nearby for easy access to medication and healthcare needs. For spiritual fulfillment, there are places of worship representing different faiths in the area. The location also provides easy access to transportation with several LIRR stations nearby for convenient travel. In terms of recreation and leisure, there are various parks for outdoor activities and relaxation, as well as theaters for entertainment. For medical care, there are several physician offices in the vicinity along with a hospital nearby for any healthcare needs. Overall, this area offers a diverse range of services and facilities ideal for seniors looking for a vibrant and accessible community to reside in.

Restaurants

• Iavarone Brothers (0.7 miles)
• Arby's (1.2 miles)
• All American Hamburger Drive In (2.4 miles)
• Zorn's of Bethpage (3.4 miles)
• Sonic Drive-In (4 miles)
• McDonald's (4.4 miles)
• McDonald's (4.6 miles)

Transportation

• LIRR - Wantagh Station (0.9 miles)
• LIRR - Bellmore Station (1.4 miles)
• Massapequa Train Station (2.4 miles)
• LIRR - Merrick Station (2.4 miles)
• LIRR - Bethpage Station (4.3 miles)
• LIRR - Amityville Station (4.9 miles)
• Lirr - Farmingdale Station (5.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)

Places of Worship

• Merrick Jewish Center (2.3 miles)
• New Hope Institutional Baptist Church (5 miles)

Parks

• Newbridge Road Park (2.5 miles)
• Newbridge Dog Park (2.7 miles)
• Eisenhower Park (3.8 miles)
• Bethpage State Park (4.8 miles)
• Coes Neck Park (4.9 miles)
• Jones Beach State Park (5.9 miles)
• Tad Lane Park (6.7 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (2.9 miles)
• Starbucks (3.2 miles)
• Starbucks (5.5 miles)
• Panera Bread (6.7 miles)
• Starbucks (6.8 miles)
• Starbucks (7.2 miles)

Theaters

• AMC DINE-IN Levittown 1 (3 miles)
• Regal Ua Farmingdale (5.5 miles)
• AMC Roosevelt Field 8 (6.6 miles)
• Regal Westbury Imax & RPX (6.8 miles)

Physicians

• Di Giovanna Family Care Center (3.3 miles)
• Caring Pediatric Associates (3.3 miles)
• Central Nassau Guidance (5 miles)
• Maxine S. Postal Clinic (5.4 miles)
• Long Island Pediatrics (5.8 miles)
• Prohealth Baldwin Harbour Pediatrics (6 miles)
• South Nassau Communities Hospital (6.6 miles)

Hospitals

• Nassau University Medical Center (3.5 miles)
• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (6.6 miles)