Brookdale Liverpool

Pros

• Residents and their families appreciate the friendliness and helpfulness of the staff at Brookdale Liverpool, making them feel welcomed and cared for.
• Many individuals feel relieved knowing their loved ones are safe and receiving proper medication and meals in a supportive environment.
• The community is recognized for its effort to cater activities to residents' interests, promoting engagement and socialization.
• Several families report satisfaction with the healthcare services arranged for their loved ones, indicating seamless coordination during transitions.
• Reviewers find that the facility maintains a clean environment with no unpleasant odors, contributing to a positive living experience.
• Families express gratitude for the flexibility and communication provided by staff during urgent situations, helping them navigate challenging times effectively.
• Overall impressions highlight that many residents are happy, have made friends, and enjoy being involved in community life at Brookdale Liverpool.

Cons

• The care provided to residents was inadequate, leading to a miserable final year for some individuals.
• Several reviews highlighted cleanliness issues, with complaints about overflowing trash and unkempt restrooms that were not addressed promptly.
• Activities offered were described as childish and not suitable for residents who still had cognitive abilities and wanted more stimulating options.
• Residents occasionally received cold meals, impacting their dining experience.
• There were concerns about the limited availability of daytime activities and religious services, which left some residents feeling dissatisfied.
• The facility appeared outdated and in need of capital improvements, including fresh paint and updated furnishings.
• Some feedback mentioned that rooms were small and required residents to supply their own furniture.
• Communication from staff regarding menu items was inconsistent, with instances where advertised food options were unavailable.

Review

Brookdale Liverpool is a senior living community that has garnered mixed feedback from families regarding the care and services provided to residents. Various experiences shared by families illustrate both commendable aspects of the facility, such as its friendly staff and supportive environment, as well as serious concerns about cleanliness, patient care, and activity offerings. The contrasting sentiments paint a comprehensive picture of what potential residents or their families might expect when considering this community for their loved ones.

At the outset, many families appreciated the warm atmosphere and sense of community fostered at Brookdale Liverpool. Comments highlight how staff members were consistently described as friendly and accommodating, often going out of their way to ensure resident needs were met. Initial tours revealed a welcoming environment where personnel took the time to engage with prospective residents. For instance, one user mentioned that they felt relieved knowing that their mother was in an environment where her interests were acknowledged through planned activities tailored to her preferences. Such kindness showcased a personal approach aligned with many individuals' hopes for their loved ones in assisted living.

However, despite these positive remarks regarding staff interactions, multiple reviews detailed significant shortcomings in terms of care quality and maintenance within the facility. Several family members reported distressing experiences concerning the cleanliness of common areas and restrooms; instances of overflowing trash or lack of essential supplies like toilet paper were noted repeatedly. Concerns escalated with other accounts indicating that some residents received inadequate medical attention during critical times—one family shared that their loved one suffered extensive health declines while at Brookdale Liverpool due to lapses in medication management after surgery.

Furthermore, entertainment offerings seemed to leave much to be desired, according to several reviewers who found activities too simplistic or not engaging enough for seniors seeking stimulation beyond elementary crafts or childlike exhibits. Families expressed disappointment with the lack of variety in programs designed for cognitively aware residents who still wish for meaningful engagement through socialization or games typically enjoyed by older adults. One reviewer likened current offerings to “show-and-tell time when you’re eight years old” instead of focusing on mentally stimulating opportunities.

On the dining front, feedback varied widely: some families praised meal quality while others complained about inconsistent temperature upon serving food—a notable drawback considering nutrition’s critical role in seniors’ health and well-being. While some appreciated familiar meals prepared daily alongside new choices available at mealtimes, discontent arose from claims that meals sometimes lacked availability based on menu listings given early on.

Overall impressions indicate mixed feelings towards Brookdale Liverpool's suitability depending on individual residents’ circumstances and levels of required assistance. Though many families have praised communication efforts and responsiveness during transitions—factors crucial for decision-making—the need for capital improvements within the building itself sparked discussions around aesthetic concerns ranging from outdated furnishings to general upkeep standards clamored about by others.

While Brookdale Liverpool stands out for its personable environment marked by dedicated staffing eager to help families navigate tough decisions regarding long-term care options, consistency remains vital for ensuring satisfaction among current residents during their stay moving forward into later life stages filled with uncertainty surrounding physical capabilities as they age more gracefully amidst supportive surroundings overall.

This part of Liverpool, New York offers a convenient and accessible location for senior living. With multiple pharmacies such as Wegmans, Walgreens, and Kinney Drugs nearby, obtaining medication is easy. There are also a variety of restaurants including fast food options like McDonald's and higher-end dining at Avicolli's Restaurant. For recreational activities, residents can enjoy the parks like Long Branch Park and Onondaga Lake Park, as well as places of worship such as The Vineyard Church and St Paul's Lutheran Church for spiritual fulfillment. Medical services are readily available with physicians ranging from gastroenterologists to dentists in close proximity. In case of emergencies, hospitals like Specialty Surgery Center Of Cny and St Joseph's Hospital Health Center are within a short distance. Transportation options include Amtrak for long-distance travel and Enterprise Rent-A-Car for local excursions. Overall, this area provides a well-rounded environment with amenities suited for senior living.

Pharmacies

• Wegmans (0.7 miles)
• Walgreens (0.8 miles)
• Kinney Drugs (2.9 miles)
• Wegmans (3.2 miles)
• Walgreens (3.8 miles)
• Wegmans (4.2 miles)
• Rite Aid (4.6 miles)

Restaurants

• McDonald's (0.8 miles)
• Moe's Southwest Grill (0.9 miles)
• Bagelicious (1 miles)
• Sharkeys Eclectic Sports Lounge (1.1 miles)
• Avicolli's Restaurant (1.7 miles)
• Onondaga Yacht Club (2 miles)
• Home Team Pub (2.3 miles)

Parks

• Long Branch Park (1.3 miles)
• Onondaga Lake Park (2.2 miles)
• Clay Park Central (3.2 miles)
• Hamlin Marsh (4.5 miles)
• Heritage Park (4.7 miles)
• Van Buren Park (4.9 miles)
• Camillus Erie Canal Park (6.2 miles)

Places of Worship

• The Vineyard Church (1.8 miles)
• St Paul's Lutheran Church (2 miles)

Cafes

• Freedom of Espresso (2.1 miles)
• Starbucks (4 miles)
• Starbucks (5.8 miles)

Physicians

• Syracuse Gastroenterologist (2.3 miles)
• Family Medicine Associates of Cny PC (2.7 miles)
• Merola Family Dentistry of Liverpool (2.7 miles)
• Syracuse Hematology-Oncology PC (3.6 miles)
• Cardiovascular Group of Syracuse (3.6 miles)
• Colon Rectal Associates of Central New York (3.7 miles)
• North Medical PC (3.7 miles)

Hospitals

• Specialty Surgery Center Of Cny (4.2 miles)
• St Joseph's Hospital Health Center (5.9 miles)

Transportation

• Amtrak (4.7 miles)
• Baggage Claim (6.2 miles)
• Enterprise Rent-A-Car (6.2 miles)
• Airport Operations Office (6.3 miles)

Theaters

• Regal Destiny USA IMAX & RPX (5 miles)