8342 North Main Street P.O. Box 419, Interlaken, NY 14847
For more information about senior living options: (844) 490-3973
The Interlaken facility is described as an amazing, loving home that is extremely inspiring. The Victorian house at Interlaken is beautiful, with large private rooms, many activities, and staff who are lovely and professional. The Bixby Home is considered one of the BEST and is highly recommended for a clean, safe environment. The staff at the Bixby Home are warm and friendly, and residents are treated with respect and dignity. A sister at the Bixby Home has been happy, adjusted, and has made friends. The director at the Bixby Home is very helpful in placement and ongoing care.
The workers were described as absolutely terrible and as losers who should learn to shovel the sidewalks. The reviewer's brother felt Debbie Bixby didn't like him, and he didn't feel he was given honest answers. The service was described as bad. The owner can become hostile to questions about a resident's welfare, and residents have unreliable phone access, with no internet and monthly cable fees. The Bixby House is not ADA compliant, surrounded by trash, with windows covered, and may be violating fire codes; it's described as disgusting and possibly not legally operating. The father's manager was unprofessional, dishonest, and gave away belongings, leading to a state investigation. The reviews warn, "do not send your loved ones there," citing lack of care and belongings not being returned.The Bixby Home in Interlaken is best suited for families seeking a small, home?like setting where warmth from staff and daily routines matter more than a polished institutional footprint. It works for residents who benefit from a close-knit, family?style culture, regular family involvement, and ample opportunities for socializing in a cozy, lived?in environment. The Victorian house, private rooms, and an active calendar of activities can support someone who values personal attention, meaningful interactions, and a sense of belonging over high?level clinical amenities. However, this recommendation comes with a clear warning: essential administrative transparency, safety oversight, and reliably responsive communication may vary, which can be a decisive drawback for more medically complex or risk?averse situations.
Those who should consider alternatives are families needing consistent, easily verifiable oversight and communications. If ADA compliance, fire safety standards, and easy access to up?to?date information about licensing and inspections are nonnegotiable, this community may not meet expectations. Prospective residents who rely on dependable phone and internet access for staying connected with loved ones, or who require a facility with formalized, predictable escalation paths for concerns, should explore other options. Likewise, if there is heavy concern about ownership behavior, responsiveness to questions, or the potential for abrupt management shifts, it is prudent to weigh other facilities that offer steadier administrative leadership and more transparent operations.
On the plus side, the strongest pros center on a caring, engaged staff and a genuine sense of home. Families repeatedly note clean surroundings, good meals, and staff who interact warmly with residents. The social life - gardening, painting, music, and community gatherings - tends to be meaningful, with residents forming friendships and enjoying visits from family members. For many families, the day?to?day atmosphere feels loving and intimate, and the ability for loved ones to participate in events and celebrations adds real value. These strengths can offset routine medical limitations when the primary need is companionship, personalized attention, and a familiar, family?style environment.
Yet the cons are not easy to overlook. Several reviews describe the owner as unapproachable or hostile when questions arise, and multiple accounts cite inconsistent phone access and limited direct lines to administration. A number of critiques allege that residents lack access to the internet, are charged for cable TV, and face a communication gap between families and management. More troubling are assertions of inadequate oversight, questions about state inspections, and extreme contrasts in experiences - ranging from glowing testimonials to warnings about neglect and misleading practices. When safety, compliance, and reliable communication are at issue, these concerns can overwhelm the perceived warmth and homey charm.
The tension between strong personal care and fragile governance becomes central in decision making. For families who prioritize daily kindness, a sense of belonging, and dependable routine, The Bixby Home can deliver a richly satisfying experience - so long as the resident can tolerate potential gaps in administrative responsiveness and regulatory transparency. The weight of evidence suggests that positive personal relationships and an appealing, neighborly vibe do exist, but they are overshadowed by configurable risk: inconsistent accessibility to leadership, questions about compliance, and legitimate fears voiced by several families. In such a environment, outcomes hinge on selecting the right resident profile and engaging in rigorous, proactive due diligence before committing.
To move forward with clarity, prospective families should insist on concrete assurances before admitting a loved one. Request recent licensing and inspection reports, and seek documentation on ADA compliance and fire safety status. Explore the process for contacting the administrator, including preferred channels and expected response times, and verify whether residents have reasonable access to phones or the internet. Ask for a detailed explanation of policies on personal belongings, especially regarding transitions at end of life, and obtain a clear contract with defined terms about care responsibilities, dispute resolution, and fee structures. In the end, The Bixby Home offers undeniable warmth and a true home feel; for a choice built on predictable oversight and unambiguous transparency, however, families should compare alternatives with a similar emphasis on safety, compliance, and consistent communication.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tompkins Cty (16 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Bixby Home in Interlaken, NY is a well-appointed assisted living community that offers a range of amenities and care services to meet the needs of its residents. The spacious apartments are fully furnished and include cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor spaces and gardens, as well as the small library for leisurely reading.
The Bixby Home provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also offers medication management and meal preparation according to special dietary restrictions including diabetes diets. The mental wellness program ensures that residents' emotional well-being is taken care of.
In terms of dining, The Bixby Home caters to individuals with special dietary restrictions, ensuring that all residents can enjoy delicious meals that meet their specific needs. Resident-run activities and scheduled daily activities keep residents engaged and provide opportunities for socializing with peers.
Located in proximity to three restaurants, residents have convenient access to additional dining options. Move-in coordination is provided to assist new residents in settling into their new home seamlessly.
Overall, The Bixby Home in Interlaken, NY offers a comfortable assisted living experience with various amenities, personalized care services, dining options, and plenty of opportunities for social engagement and enrichment activities.
The Bixby Home is located at 8342 North Main Street P.O. Box 419, Interlaken, NY 14847 in Seneca County, New York
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