Country Village Estates is a senior community in Coram, NY.
Information last verified:
250 Theodore Drive, Coram, NY 11727
For more information about senior living options: (866) 208-4318
3.4 from 64 reviews
5 stars
30
4 stars
6
3 stars
7
2 stars
1
1 stars
20
Overall Review of Country Village Estates
common14 reviews mention this
Leasing support is a strong point
Residents and applicants repeatedly describe strong, responsive help from the leasing team.
A large share of reviews highlight the leasing experience as smooth and reassuring, especially when working with Dawn and other office staff. Multiple residents say the team answered questions promptly, helped them through paperwork and moves, and remained available beyond normal hours. Even among negative experiences, some reviewers still single out certain office staff members as nicer and more helpful than others.
caveat8 reviews mention this
Repairs and emergency response frustrate
Several residents report maintenance delays and trouble reaching help during urgent issues.
Some reviews describe problems staying unresolved for long stretches, including water and heat disruptions. A few residents also mention difficulty contacting the emergency line and feeling stuck in the middle of approval chains. Others add that maintenance requests can take months to complete and that follow-through is inconsistent.
caveat5 reviews mention this
Pests and apartment condition concerns
Residents describe recurring apartment condition issues, including pest problems.
Negative reviews mention mice, ants, termites, and roaches, alongside claims of inadequate remediation. Several residents also describe physical condition problems like water damage, broken or worn finishes, and issues with rugs or appliances. Overall, these comments point to reliability of upkeep as a recurring concern.
caveat4 reviews mention this
Safety and crime worries
Some residents raise concerns about crime and neighborhood safety.
Several reviews explicitly call out crime-related issues, including theft, vandalism, and drug-related activity. One reviewer also describes gunshots and says it felt unsafe to move around the area after dark. At the same time, a couple of positive reviews say the complex felt quiet and peaceful, suggesting experiences vary.
caveat3 reviews mention this
Costs feel high
A few reviewers say pricing and fees add up quickly.
Some reviews characterize the rent as expensive, and one mentions a late-fee charge of $120 for late payments. Another resident comments on renewal rate increases, describing them as rising by about $100 each year. One review also calls out the rent level as not matching maintenance and care outcomes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Country Village Estates is located at 250 Theodore Drive, Coram, NY 11727 in Suffolk County, New York
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Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
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