Preferred Care at Home

Pros

• Preferred Care at Home provided exceptional care for the reviewer's father and helped keep him out of a nursing home.
• The owner of Preferred Care at Home took the time to get to know the reviewer's family and placed caring aides with their father, making them feel grateful for the love and attention given to him.
• The Aides from Preferred Care at Home became like family to the reviewer and provided heartwarming care in appointments, meals, bathing, and keeping their father busy.
• Preferred Care at Home is recommended as the agency to work with for keeping loved ones at home due to their compassionate treatment and support during a difficult decision.
• Despite some issues with personnel turnover, Preferred Care at Home always attempted to provide responsible and concerned certified aides for the reviewer's mother.
• When in need of a replacement aide, Preferred Care at Home responded immediately, providing calm, helpful, understanding, and accommodating service that made the reviewer pleased with their continued support and patience.
• The reviewer initially had a positive experience communicating with this agency thanks to an amazing coordinator who was willing to help. However, after her departure, there were problems with billing and poor communication leading to dissatisfaction.
• Dad's care needs have been well handled by Preferred Care at Home, bringing appreciation from Mom for their assistance.
• The caregiver from Preferred Care at Home is responsible, caring, and attentive to the needs of the reviewer's mother.

Cons

• Personnel turnover and consistency was sometimes a problem.
• Communication was horrible and I would never use their services again.
• There were problems with billing and nasty notices being sent to my Mom when she was never billed to begin with.

Review

Preferred Care at Home is an agency that has received high praise from multiple satisfied clients. One individual shares their gratitude for the agency's care of their father over the course of a year. Thanks to Preferred Care at Home, they were able to keep their father at home instead of placing him in a nursing home. The owner took the time to personally get to know the family before selecting appropriate caregivers for their father. The family was extremely grateful for the level of care provided by the agency, whether it was with appointments, meals, bathing, or keeping him engaged and occupied. The caregivers became like family to them.

Another reviewer expresses their satisfaction with Preferred Care at Home's services for their mother over several months. The agency made an effort to provide responsible and caring certified aides to assist with their mother's needs. However, there were occasional issues with personnel turnover and consistency. Despite this, the reviewer appreciated the efforts made by Preferred Care at Home in finding replacements when needed.

A particularly positive experience is shared by someone who had an urgent need for a replacement caregiver after theirs abruptly left without notice. Of all the agencies contacted, Preferred Care at Home was the only one that responded immediately and sent someone right away to meet with them. The owner demonstrated compassion, understanding, and accommodation during this stressful situation. They signed on with Preferred Care at Home and have been pleased with the ongoing support and patience they have received.

However, not all experiences were positive. One individual had initially found communication with this agency to be great but encountered problems once their initial coordinator left. Billing issues arose along with unpleasant notices being sent without any prior billing taking place. Communication became difficult, leading them to decide not to use the agency's services again.

Lastly, another client reports that things have been going well so far in terms of care provided for their father. They appreciate how effectively Preferred Care at Home has managed their father's needs, which has been greatly appreciated by their mother.

Overall, Preferred Care at Home has received a mix of positive and negative feedback. While some clients were extremely satisfied with the agency's services and their personalized approach, others encountered issues with billing and communication. It is important for potential clients to consider these reviews and make an informed decision based on their individual needs and experiences.

Located in Cold Spring, New York, this area offers a variety of amenities and services suitable for senior living. Within a few miles radius, you will find a range of restaurants including McDonald's and Cracker Barrel for convenient dining options. Nearby physicians such as Hudson Valley Oral Surgery and TLC Pediatrics provide easy access to medical care. The area also boasts scenic parks like Mt. Beacon Park and Riverfront Park for leisurely walks or outdoor activities. Additionally, there are pharmacies such as Walmart Pharmacy and CVS Pharmacy for medication needs, as well as places of worship like St Luke's Episcopal Church for spiritual support. With transportation options like Metro North train stations located within a short distance, this area provides convenience and accessibility for seniors looking to settle in a peaceful and well-equipped community.

Restaurants

• McDonald's (2.4 miles)
• Maya Cafe (2.4 miles)
• I-84 Diner (2.9 miles)
• Cracker Barrel (3.1 miles)
• The Roundhouse at Beacon Falls (3.1 miles)
• Hudson Valley Brewery (3.1 miles)
• Melzingah Tap House (3.1 miles)

Physicians

• Hudson Valley Oral Surgery (2.7 miles)
• Mid Hudson Medical Group (2.7 miles)
• Austin Craig (2.9 miles)
• Rockland Thoracic & Vascular Associates (2.9 miles)
• TLC Pediatrics (2.9 miles)
• Fishkill Ambulatory Surgery (2.9 miles)
• J. Bieber Oral And Maxillofacial Surgery (2.9 miles)

Parks

• Mt. Beacon Park (2.7 miles)
• Long Dock Park (4.3 miles)
• Riverfront Park (4.4 miles)
• Hudson Highlands State Park (5.1 miles)
• Mayor's Park Pavilion (5.3 miles)
• Julies Jungle (6.2 miles)
• Hopewell Recreational Center (8.1 miles)

Pharmacies

• Walmart Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Medicap Pharmacy (3.4 miles)
• Rite Aid (3.5 miles)
• Medical Arts Pharmacy (6.7 miles)
• Rite Aid (7 miles)
• Walgreens (7.1 miles)

Places of Worship

• St Luke's Episcopal Church (3.1 miles)
• St John the Evangelist Roman Catholic Church (3.8 miles)
• Chapel of Sacred Mirrors (6.6 miles)

Cafes

• Trax Espresso (3.1 miles)
• Panera Bread (3.1 miles)
• Starbucks (3.1 miles)
• Kitchen & Coffee (3.3 miles)
• Big Mouth Coffee Roasters (3.4 miles)
• Bank Square Coffeehouse (3.9 miles)
• Homespun Cafe at Dia:Beacon (4.1 miles)

Theaters

• Story Screen Beacon Theater (3.3 miles)

Hospitals

• Castle Point VA Hospital (4.9 miles)
• Medical Center At Cold Spring (5.2 miles)
• St Luke's Cornwall Hospital (5.7 miles)
• St Lukes Hospital Pathology (5.7 miles)
• Keller Army Community Hospital (6.9 miles)

Transportation

• Metro North - Cold Spring Station (5.6 miles)
• Metro North - New Hamburg Train Station (7.2 miles)