Elite Care - Brooklyn

Pros

• The staff at the office are thoughtful, helpful, and knowledgeable.
• Clients' questions are answered promptly, and they are matched with a diligent, caring caregiver.
• The visiting caregivers are friendly, on time, and make setting up the service easy.
• Caregivers assist with cooking, light housekeeping, and personal care, and provide good companionship.
• The caregivers arrive on time, are clean and presentable, and maintain a positive attitude.
• Elite Care is easy to work with and very responsive, with excellent case managers.
• The pricing is reasonable, scheduling is flexible, and families would highly recommend Elite Care.
• Overall, the experience with Elite Care has been very positive, with professional and confident staff.

Cons

• The place is awful.
• The managers are rude and incompetent.
• They don't know how to communicate and seem to be in it for the money.
• The service was awful and the staff were poorly trained.
• The executive director, Arye Jacobs, is extremely rude and inconsiderate.
• There were about three weeks of broken promises before they could help.
• They would never recommend Elite Care.

Review

Elite Care - Brooklyn is best suited for families seeking flexible, in-home support that prioritizes practical daily assistance and dependable companion care over hospital-like intensity or facility living. The service model shines for seniors who need help with cooking, light housekeeping, laundry, personal care, and transportation to appointments, delivered by aides who arrive on time, presentable, and ready to work. Families report a smooth onboarding, with questions answered promptly and caregivers matched to the client's needs. The day-to-day experience often centers on reliable aides who not only perform tasks but also offer engagement and consistency, letting loved ones stay in familiar surroundings while receiving meaningful support. For those testing the waters of home care or delaying a move to a more formal setting, Elite Care offers a practical, low-friction entry point.

Care quality is the defining strength, and it tends to offset a number of logistical concerns for many clients. The strongest threads are punctual, friendly caregivers who handle routine tasks without drama and provide steady companionship. Clients recount caregivers bathing, dressing, shopping, taking to doctors, and keeping the senior company through everyday routines. The administrative backbone - responsive case managers, straightforward billing, and schedule flexibility - also emerges as a reliable pillar, making adjustments and coordinating with Medicare when needed. When the right caregiver is matched, families feel a genuine sense of trust and continuity, which can translate into fewer crises and greater peace of mind day-to-day.

Yet the experience is not uniformly smooth, and several reviews highlight clear cautions. The most consequential risk appears as management and customer-service frictions: rude or uncommunicative leaders, and instances of broken promises or slow follow-through. A subset of families describe encounters with an executive director who can come across as abrasive, and they report feeling the organization prioritizes money over consistent service. These patterns matter because they color the overall experience and can undermine otherwise solid caregiving if escalation paths are not clear or promises aren't kept. For families relying on stable, predictable communication, these red flags warrant careful due diligence and explicit containment strategies in the service contract.

Another practical gap to consider is staffing consistency beyond the primary caregiver, notably language needs and caregiver availability. Several reviews point to limits in Spanish-speaking capacity and the challenge of securing a caregiver with a continuous, steady presence. While many families praise a single caregiver who becomes a trusted partner, others encounter variability in personnel and scheduling. This matters when the care plan hinges on regular, language-concordant communication or when a preferred caregiver becomes unavailable unexpectedly. In short, while the core offering can be excellent, it requires proactive planning to ensure the right mix of language capability, availability, and stable leadership support.

For families weighing options, the prudent path combines clear expectations with structured safeguards. Before committing, request named care managers, a designated point of contact, and a written service-level agreement that specifies response times, caregiving tasks, and contingencies if a caregiver is unavailable. insist on a trial period to test compatibility with the senior, the caregiver's punctuality, and the admin team's responsiveness. Clarify language needs upfront and confirm whether additional bilingual aides can be scheduled as a standard part of service. Build in measurable milestones for satisfaction, and plan for escalation if promises aren't fulfilled or communication breaks down. With these guardrails, Elite Care can deliver strong value and dependable daily support.

In the end, Elite Care - Brooklyn represents a compelling option for families prioritizing hands-on, home-based assistance backed by responsive caregivers and flexible scheduling. The strongest path to success is choosing it with an eye toward robust management accountability and a concrete plan to mitigate the few recurring negatives observed in practice. When the caregiver fit is right and the administrative side functions smoothly, the service becomes a trustworthy, cost-conscious alternative to facility placement. If leadership credibility and consistent, multilingual access are non-negotiables, explore alternatives or insist on explicit guarantees, but otherwise lean on the proven caregiver strengths and practical logistics that have driven many positive experiences.

This part of Brooklyn, New York, offers a variety of amenities that could be appealing for senior living. With several pharmacies located within a few miles, access to medication and healthcare services is convenient. Additionally, the proximity to multiple subway stations provides easy access to transportation for getting around the city. There are also several reputable hospitals nearby for any medical needs. In terms of leisure activities, there are numerous restaurants serving a range of cuisines, as well as parks and cafes for enjoying outdoor spaces and socializing with others. Overall, this area provides a mix of practical necessities and recreational opportunities that could make it an attractive choice for seniors looking to live in Brooklyn.

Pharmacies

• Pathmark (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Duane Reade (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• Duane Reade (2.7 miles)
• Walgreens (2.8 miles)

Transportation

• MTA Subway - Bay Parkway (2.4 miles)
• MTA Subway - Sheepshead Bay (2.4 miles)
• MTA Subway - Church Ave (2.5 miles)
• MTA Subway - Prospect Park (3.2 miles)
• MTA Subway - W 8th St/NY Aquarium (3.6 miles)
• MTA Subway - Franklin Avenue-Medgar Evers College (3.7 miles)
• MTA Subway - Coney Island/Stillwell Ave (3.7 miles)

Hospitals

• Kings County Hospital Center (2.6 miles)
• Maimonides Medical Center (3.5 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (4 miles)
• NYU Langone Hospital Brooklyn (4.7 miles)

Restaurants

• L & B Spumoni Gardens (2.9 miles)
• Nathan's Famous (3.8 miles)
• Paul's Daughter (3.8 miles)
• Ruby's Bar & Grill (3.9 miles)
• """"""Nathan's Famous"""""" (3.9 miles)
• Coney Island Brewing Co (3.9 miles)
• Sugar Bowl (4.5 miles)

Parks

• Sunset Park (4 miles)
• Herbert Von King Park (4.9 miles)
• Fort Greene Park (5.4 miles)
• Louis Valentino Jr Park & Pier (5.8 miles)
• Brooklyn Bridge Park Pier 6 (6 miles)
• Brooklyn Heights Promenade (6.2 miles)
• Brooklyn Bridge Park (6.5 miles)

Cafes

• Judy's (4.1 miles)
• East One Coffee Roasters (5.3 miles)
• The West (6.4 miles)

Physicians

• Costco Optical (4.5 miles)
• Leading Lasik Center (4.8 miles)

Theaters

• Alamo Drafthouse Downtown Brooklyn (5.5 miles)
• Alamo Drafthouse Cinema Lower Manhattan (7.2 miles)