Overall Review of Cudley's Home Care Svc
differentiator
8 reviews mention this
HHA training is the focus
Residents describe a home attendant training experience centered on earning a certificate.
Many reviews focus on the home attendant (HHA) training itself, including how students learned the material and completed the program. Several reviewers specifically mention getting or keeping their certificate after finishing the coursework. A few also describe the program as well-regarded and busy, with teachers who help students feel prepared.
common
14 reviews mention this
Teachers and staff support students
Reviews frequently describe teachers and staff as kind, respectful, and professional during training.
A large portion of the feedback is positive about the people running the training, with residents and students saying staff are supportive and respectful. Reviewers mention good instruction and feeling comfortable with what they needed to know to work in the field. Others describe the overall experience as positive, including returning for a certificate copy and being helped.
caveat
15 reviews mention this
Customer service complaints are common
Some reviewers report rude, harsh, or unprofessional customer service when asking questions or registering.
Alongside the positive comments, multiple reviews criticize how staff communicateâespecially over the phone and at registration. Several reviewers say they were treated harshly, given little information, or responded with an attitude when they had questions. A few also describe repeated problems related to administration and paperwork, including disputes over what they were provided.
caveat
3 reviews mention this
Fees and uniform costs raise concerns
Several reviewers raise concerns about training charges, registration fees, and needing to buy a uniform.
A recurring negative theme is cost, including mentions of specific amounts charged and additional registration fees. Some reviews also state that students had to purchase their own uniform. One reviewer further frames the experience as not matching expectations due to what they paid beyond the course cost.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.