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4.1 from 63 reviews
5 stars
44
4 stars
6
3 stars
2
2 stars
0
1 stars
11
Overall Review of Maxim Healthcare Services
common23 reviews mention this
Staff feel professional and responsive
Residents describe a staff that is consistently professional and easy to reach.
Many reviews focus on professionalism and day-to-day responsiveness, including quick help with paperwork and prompt answers to questions. People also describe friendly, respectful interactions with office staff and care teams. Several reviews mention issues being handled quickly once they are raised, along with a clear point of contact through a recruiter or assigned case support.
caveat3 reviews mention this
Care staffing coverage can fail
Some reviewers say care coverage does not reliably meet the level promised.
A recurring concern is that staffing coverage is not dependable, including reports of trouble finding relief for a 24-hour case. One reviewer says a parent was left alone despite a 24/7 expectation, and another describes being unable to get coverage when needed. In at least one account, a situation was left unresolved rather than allowing the worker to leave until relieved.
caveat7 reviews mention this
Pay timing and pay amounts disappoint
Multiple reviewers report problems with timely or accurate pay.
Several reviews mention late paychecks, missing money, or shorted pay, along with complaints about pay levels and lack of raises. Others describe long delays in receiving a paycheck or repeated promises without resolution. A couple of accounts also connect the pay or hours situation to financial stress, rather than keeping it limited to billing details.
differentiator3 reviews mention this
Matching and onboarding stand out
Residents describe onboarding that includes evaluations, shadowing, and staff matching.
Some reviews explain that onboarding involves a home evaluation of the level of care, along with meet-and-greet opportunities. Others specifically mention shadowing nurses to build confidence before continuing care work. A separate review also calls out limited training/shadowing as something that could be stronger, which helps clarify what residents value about the current process.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Albany Cty (2 miles away)
Nearby Places of Interest
This part of Albany, New York offers a convenient and diverse range of amenities for seniors considering the area for living. The neighborhood features several parks within a short distance, providing opportunities for outdoor recreation and relaxation. There are multiple healthcare facilities nearby, including physicians' offices and hospitals such as Albany Medical Center and St. Peter's Hospital, ensuring access to quality medical care. A variety of dining options are available in the area, from casual eateries like Denny's and JT Maxies to upscale restaurants such as P.F. Chang's China Bistro and The Cheesecake Factory. Additionally, there are cafes like Starbucks and Panera Bread for socializing or grabbing a quick bite to eat. For entertainment, seniors can visit Regal Colonie Center & RPX theater or explore places of worship like Hindu Temple Society and Grace Fellowship. Transportation options are also convenient with Albany International Airport nearby, making travel easy for visiting family or friends. Overall, this neighborhood provides a well-rounded environment with everything seniors may need for a comfortable and fulfilling lifestyle.
Parks
Miracle Playground (0.3 miles)
The Crossings of Colonie (0.3 miles)
Cook Playground (2.1 miles)
Collins Circle (2.4 miles)
North Bethlehem Park (4.3 miles)
Physicians
Albany Open MRI (0.4 miles)
DeLuca Plastic Surgery (0.5 miles)
Peregrim Kimberly A (2 miles)
Newtonville Pediatrics & Internal Medicine (2.1 miles)
OrthoNY (2.2 miles)
Albany Associates In Cardiology (2.2 miles)
Capital Region Orthopedics (2.2 miles)
Restaurants
Denny's (0.5 miles)
JT Maxies (0.6 miles)
Scoups Homemade Ice Cream (0.6 miles)
Hooters (0.8 miles)
P.F. Chang's China Bistro (1 miles)
The Cheesecake Factory (1.1 miles)
Kurver Kreme (1.3 miles)
Cafes
Starbucks (0.6 miles)
Panera Bread (0.8 miles)
Starbucks (2 miles)
Starbucks (2.9 miles)
Panera Bread (2.9 miles)
Starbucks (3.2 miles)
Starbucks (3.2 miles)
Pharmacies
CVS Pharmacy (0.7 miles)
Walgreens (1.4 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2.5 miles)
CVS Pharmacy (2.6 miles)
Mti Microfuel Cells (2.6 miles)
US Health Tests (2.7 miles)
Theaters
Regal Colonie Center & RPX (1 miles)
Places of Worship
Hindu Temple Society (1.6 miles)
New Covenant Presbyterian Church (3.2 miles)
Grace Fellowship (3.7 miles)
Astral Journeys Center (4 miles)
Hospitals
Albany Medical Center (1.9 miles)
The Pain Management Center At Albany Memorial Hospital (4 miles)
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
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Albany Cty (2 miles away)
Prime location with many nearby amenities
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility