Right At Home of Essex County in West Orange, NJ

Pros

• The agency's staff are professional, friendly, efficient, and knowledgeable.
• The office staff and caregivers inspire full trust.
• The main office is highly professional and easy to work with.
• The care team provides excellent care and is patient and loving.
• Right at Home is a true blessing that genuinely cares about families and provides excellent care.
• The aides have bonded with clients and show sincere concern for their well-being.
• Right at Home is consistently prompt in addressing concerns.
• Maeghan is an ethical entrepreneur and a good listener who meets clients' needs.
• Right at Home of Essex County continues the founder's legacy under Maeghan Scott with valuable new programs.
• The Essex County team offers excellent care and is highly recommended.
• Desi and Ebe provide daily companionship that eases loneliness for loved ones.
• Right at Home is responsive, caring, and clear in communicating schedules.
• The agency is flexible and able to staff on short notice.

Cons

• Personal aides were generally very good, some better than others.

Review

Right At Home of Essex County in West Orange is best for families seeking deeply personal, dependable in-home care from a family-run agency that treats every client like a member of the family. This community excels when the goal is to keep an elder at home with help for daily tasks, mobility support, post-acute recovery, dementia or memory-care needs, and respite for overwhelmed caregivers. It works well for households that value steady, compassionate aides who form lasting relationships, and for those who want a hands-on, involved office team that can pivot quickly as needs evolve. The emphasis here is on trust, responsiveness, and a genuinely customized care plan that can grow with the client's trajectory.

Those who should consider alternatives are families whose loved one requires constant 24/7 nursing oversight or a formalized memory-care environment with on-site clinical supervision. If the priority is a large, campus-style setting with built-in social programs, scheduled activities, and a stricter 24/7 medical regime, a traditional assisted living or ALC facility may be a better fit. While Right At Home Essex County can staff around the clock when needed, the core offering remains home care - best-suited for comfort at home and flexible, caregiver-led support rather than a facility-based care model with full-time nursing staff.

The strongest pros center on the care team's professionalism, warmth, and reliability. Families repeatedly highlight a staff that is patient, attentive, and genuinely engaged with their loved ones' well-being. The office is described as responsive and easy to work with, with Maeghan and Melodie driving a hands-on approach that prioritizes matching the right aide to the client's personality and needs. This alignment matters: schedules are adapted quickly, and caregivers are described as calm, calming presences who can ease transitions during crises or post-hospital recoveries. The personal touch - where the agency feels like a trusted family partner rather than a distant provider - consistently offsets logistical headaches with dependable communication and timely problem-solving.

Where the reviews acknowledge potential imperfections, they remain minority and manageable. A few aides are described as stronger than others, a natural variation in any home-care team. Scheduling changes and last-minute plan adjustments appear to surface occasionally, yet the same leadership that orchestrates rapid placements also negotiates shifts with care and kindness. In practical terms, these are real but addressable risks: strong matching processes, ongoing oversight, and a willingness to deploy substitutes who align with the client's needs help minimize disruption. The takeaway is not perfection but a proven capacity to keep care steady even when plans must flex.

The offset to these caveats lies in the agency's proactive structure and personal leadership. The family-run model translates into high accountability; families note that Maeghan and her team are quick to respond, often coordinating care on short notice and maintaining clear, ongoing communication about schedules, doctor visits, and day-to-day changes. Aides are consistently praised for being warm, respectful, and technically capable, with several reviews pointing to their ability to blend companionship with practical support - meals, mobility assistance, medication reminders, and safety supervision - without losing focus on the person's dignity and autonomy. This blend of heart and competence is what makes the service feel less like a contractor and more like extended family.

For families weighing next steps, the verdict is practical and decisive: Right At Home Essex County stands out for those who want highly personalized, responsive in-home care delivered with integrity and continuity. It is a strong preference for anyone who values trust-based relationships, flexible scheduling, and hands-on office engagement. If the priority is a full-service facility with on-site nursing and a structured, campus-based environment, alternatives should be explored. When choosing Right At Home, inquire about current caregiver matching practices, the plan for 24/7 support if a crisis arises, and how contingency staffing is handled during unexpected changes. Consider a trial period to confirm that the care dynamic aligns with your loved one's evolving needs, knowing this agency has earned broad endorsements for its dedication, reliability, and genuine care.

This part of West Orange, New Jersey offers convenient access to a variety of amenities that can cater to the needs of seniors. With multiple pharmacies within a short distance, accessing medication and healthcare essentials is made easy. There are also several restaurants and cafes nearby, providing options for dining out or grabbing a quick bite to eat. The proximity to parks allows for opportunities to enjoy nature and outdoor activities. Additionally, there are medical facilities and places of worship in the vicinity, ensuring access to healthcare services and spiritual support. Transportation options are also readily available, making it convenient for seniors to get around the area. Overall, this part of West Orange provides a well-rounded and accessible environment for senior living.

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• Taco Bell (0.4 miles)
• Mayfair Farms Banquet Facilities (1.8 miles)
• McDonald's (2.5 miles)
• Faubourg (2.5 miles)
• McLoone's Boathouse (2.7 miles)
• Egan & Sons (2.8 miles)
• McDonald's (3 miles)

Parks

• South Mountain Reservation (0.9 miles)
• Eagle Rock Reservation (1.1 miles)
• Orange Park Nj (1.7 miles)
• Degnan Memorial Park (2.1 miles)
• Milo S. Borden Park (3.6 miles)
• Edgemont Memorial Park (3.6 miles)
• Memorial Park (4 miles)

Physicians

• Care Station Medical Group (1.2 miles)
• Summit Medical Group (1.4 miles)
• Women First Health Center (2.2 miles)
• Summit Medical Group (2.6 miles)
• Summit Medical Group (4.4 miles)
• Summit Medical Group (6.1 miles)

Cafes

• Panera Bread (1.3 miles)
• Paper Plane Coffee Co. (2.7 miles)
• True Salvage Cafe (3.8 miles)
• Starbucks (4.3 miles)
• The Bread Stand (4.5 miles)
• Starbucks (5.6 miles)
• Starbucks (6.2 miles)

Transportation

• NJT - Brick Church Station (1.4 miles)
• East Orange Station (1.9 miles)
• NJT - Watchung Station (3.7 miles)
• NJT - Maplewood Station (4 miles)
• Newark Penn Station (5 miles)
• Harrison Path Station (5.1 miles)
• NJT - Millburn Station (5.2 miles)

Hospitals

• Saint Barnabas Medical Center (3.8 miles)

Places of Worship

• Morrow Memorial United Methodist Church (4.3 miles)

Theaters

• AMC Clifton Commons 16 (6 miles)