Brookdale Florence

Pros

• The staff at Brookdale Florence consistently go above and beyond in providing care and support to residents and their families, showing patience and respect in difficult situations.
• Residents feel safe and cared for, with a welcoming atmosphere created by friendly and experienced staff members.
• The facility is praised for its cleanliness, inviting environment, and the variety of engaging activities offered to residents.
• Many reviewers highlight the special connections formed between staff and residents, contributing to a family-like community feel.
• The dining experience is well-received, with professional chefs crafting meals that cater to residents' preferences.
• The activities director is recognized for organizing enjoyable events that encourage socialization among residents.
• Communication with families is appreciated, as the management regularly expresses gratitude towards staff efforts in creating a supportive environment for residents.
• Brookdale Florence is noted as a viable future option for families seeking assisted living solutions due to its positive reputation and caring approach.

Cons

• The reviewer felt that their visit to Brookdale Florence was unorganized and disorganized, stating that they waited half an hour before being taken on a brief tour by someone who was not initially scheduled to meet them.
• There were concerns about staffing shortages, as the reviewer noted that their loved one often felt hungry but did not ask for more food, leading them to supplement groceries.
• A reviewer expressed worries about the adequacy of staff during night shifts, mentioning only one med tech and one aide being present, which raised concerns about meeting their loved one's needs in the future.
• The reviewer experienced significant communication issues with Brookdale Florence, including difficulties in reaching staff and frustrations with high turnover rates among directors and staff during the COVID situation.
• One reviewer felt that while the facility is nice, it might not be suitable for long-term care should their loved one’s health decline further due to inadequate support for specific medical needs.

Review

Brookdale Florence has emerged as a notable assisted living facility, often praised for its warm and inviting atmosphere. The staff's commitment to residents is frequently highlighted, with many reviewers expressing their gratitude for the attentive and compassionate care provided. The environment appears to be nurturing, encouraging residents to engage in various activities that promote socialization and well-being. From movie nights to baking classes and pet therapy visits, the range of events available seems to create a vibrant community where seniors can thrive. The monthly activity calendar keeps residents informed about upcoming events, fostering a sense of excitement and inclusion.

The testimonials reflect a commendable dedication from the staff at Brookdale Florence. Reviewers consistently mention how approachable and friendly team members are, which plays an essential role in making both residents and visiting families feel welcomed. Specific staff members have been recognized by name for their outstanding service—Whitney, the director of nursing, stands out for her genuine concern for the residents' well-being. Many families find comfort in knowing that their loved ones are not only cared for but also treated with respect and kindness.

However, some critiques point toward areas needing improvement within the facility. A few visitors reported experiences that indicated a lack of organization during tours or communication issues related to scheduling visits. For instance, one reviewer noted arriving without prior notification leading to confusion about who would guide them during the tour; this left them feeling unimpressed by what they considered a disorganized experience. Yet even among these concerns, there was recognition of friendly staff members who endeavored to make visits as pleasant as possible despite apparent challenges.

Concerns regarding staffing levels were also raised in several reviews while acknowledging the current pressures faced due to COVID-19. While most families felt their loved ones were safe overall and commended efforts made towards cleanliness and health protocols during the pandemic, some expressed worries about potential understaffing during night shifts. This anxiety was rooted in ensuring adequate care is available at all times—specifically for those requiring more assistance due to health conditions like mobility issues following injuries.

A consistent theme throughout various accounts is inherent trust in Brookdale Florence's ability to provide quality care while maintaining engagement with residents' needs—whether through dietary preferences or facilitating participation in activities that nurture relationships between peers and staff alike. Many reviewers noted positive changes made within dining services after feedback from families about menu options being received well by both residents and relatives alike.

In conclusion, Brookdale Florence receives largely favorable reviews encapsulating an environment rich with supportiveness paired with warmth from its dedicated staff members who treat both residents—and their families—with dignity throughout their journey within assisted living arrangements. Although some operational hiccups need addressing regarding communication practices or organizational aspects observed on certain occasions—the overarching sentiment showcases Brookdale Florence as an appealing choice when searching for quality senior care options where individuals can flourish alongside caring companions within life's later chapter together!

Located in Florence, New Jersey, this area offers convenient access to a variety of amenities essential for senior living. With multiple pharmacies such as Rite Aid and Walgreens within a few miles, medication needs can be easily met. There are also several reputable physicians' offices nearby including South Jersey Eye Physicians and Capital Health Primary Care for regular check-ups and medical care. For dining options, there is a range of restaurants including Bencivengo's Tomato Pies and Doc's Pub Irish Sports Bar offering diverse cuisines. Additionally, the area features parks like Columbus Park for outdoor recreation and relaxation. In terms of healthcare facilities, hospitals like Frankford Hospital-Bucks County and St Mary Rehab Hospital are accessible for any medical emergencies. Moreover, transportation options like the Trenton Transit Center make it convenient to travel around the area. Overall, this part of Florence provides a well-rounded environment with essential services for seniors looking to enjoy their retirement years in a peaceful and well-equipped community.

Pharmacies

• Rite Aid (1.4 miles)
• Rite Aid (2.6 miles)
• Rite Aid (3.7 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4 miles)
• Walgreens (4 miles)

Restaurants

• McDonald's (1.7 miles)
• Bencivengo's Tomato Pies (2.2 miles)
• Taco Bell (2.2 miles)
• King George II Inn (2.8 miles)
• Doc's Pub Irish Sports Bar (2.8 miles)
• The Golden Eagle Restaurant (2.9 miles)
• Liberty Two Diner (2.9 miles)

Parks

• Columbus Park (3 miles)
• Sharp's Lane Crestwood Park (8.7 miles)
• Hainesport Township Park (8.9 miles)
• Cadwalader Park (9 miles)
• Delaware River Canal Tow Path (9.2 miles)
• Veteran's Park Hamilton (9.4 miles)

Physicians

• South Jersey Eye Physicians (4.4 miles)
• Capital Health Primary Care - Columbus (4.4 miles)
• Virtua Family Medicine (5.3 miles)
• Dr.'s Eyecare Center (5.5 miles)
• Cooper University Physicians (5.9 miles)
• Cooper Hematology/Oncology (6 miles)
• Wilson Dermatology & Skin Care (6.3 miles)

Cafes

• Starbucks (4.7 miles)
• Starbucks (5.4 miles)
• Starbucks (6.5 miles)
• Van Gogh Cafe (9.8 miles)

Hospitals

• Frankford Hospital-Bucks County (5.8 miles)
• Mercer Family Health Center (8.2 miles)
• Trenton Psychiatric Hospital (8.9 miles)
• St Mary Rehab Hospital (8.9 miles)
• Jefferson Torresdale Hospital (9.6 miles)

Transportation

• Trenton Transit Center (7.9 miles)

Theaters

• AMC Neshaminy 24 (7.9 miles)