Attentive Care Inc.

Pros

• Winnie and Sheila provided valuable information.
• The reviewer has extensive experience, having worked in the field for seven years.
• The review aims to inform potential clients about their experiences with home care agencies.

Cons

• The office staff at Attentive Care is described as rude, lazy, and often dishonest to protect themselves.
• There is a lack of accessibility to higher management, making it difficult to address complaints or issues.
• Payroll mistakes occur frequently and are not rectified by the agency.
• Clients are treated disrespectfully, with staff pushing their own agenda rather than supporting client independence and preferences.
• Attentive Care is characterized as the most unreliable and unorganized agency encountered by the reviewer in their seven years of experience.

Review

A Critical Review of Attentive Care: Insights from a Seasoned CHHA

In the competitive landscape of home health care, providers are often scrutinized for their level of service, professionalism, and organizational integrity. Unfortunately, my experience with Attentive Care?a company I initially hoped would offer a supportive and respectful working environment?has been anything but positive. As a Certified Home Health Aide (CHHA) with seven years of experience across various agencies in the area, I feel compelled to share my disheartening experience with Attentive Care, which has proven to be one of the most unprofessional companies I have ever encountered.

One primary concern is the conduct of the office staff. Throughout my tenure at Attentive Care, I found their demeanor consistently rude and dismissive. It was disconcerting to observe that employees seemed more focused on protecting themselves than on providing necessary support to clients or staff members. On numerous occasions, I attempted to voice concerns or seek assistance only to be met with indifference by receptionists who appeared uninterested in addressing issues seriously. This lackadaisical attitude contributed significantly to an atmosphere where communication breakdowns were rampant.

An additional frustration stemmed from the company's failure in payroll management. Mistakes in payroll not only caused unnecessary stress for me as an employee but also reflected poorly on the agency's ability to manage essential operational processes. Errors went unaddressed despite several attempts to rectify them through formal channels. With no clear pathway for raising complaints beyond these unhelpful receptionists, it felt as though my concerns?and those of fellow employees?were falling on deaf ears. This sentiment was echoed among other workers who shared similar grievances about payroll inconsistency and lack of follow-up.

Moreover, my interactions with clients illuminated another troubling aspect of Attentive Care's mission?or lack thereof?in providing quality service. Rather than fostering independence among clients and accommodating their individual wants and needs, office staff tended instead to dictate how services should be rendered. This approach not only undermines patient dignity but also reinforces a hierarchy that diminishes the voices and preferences that should drive care decisions. Clients deserve respect and encouragement; they should be empowered rather than marginalized within their own care models.

The impact of such poor organizational practices extends beyond employee morale; it affects client satisfaction profoundly as well. Having worked for multiple agencies throughout my career, I have witnessed firsthand what constitutes reliable and compassionate care?a stark contrast to what is practiced at Attentive Care. My hope is that potential clients consider these factors carefully before engaging with this company; while they might come across as appealing from certain aspects, there are serious fundamental flaws beneath the surface that could lead to disappointing healthcare experiences.

Finally, it's important for prospective clients?as well as those considering employment opportunities?to heed warnings about working with organizations like Attentive Care. The commitment to genuine patient-centered care seems lacking here; any agency claiming to prioritize client welfare must genuinely elevate patient voices rather than push them aside for convenience?s sake or personal agendas. In sharing my detailed experiences at this agency, I aim not only to raise awareness but also encourage individuals seeking home health services or careers in this field to explore other avenues where respect and reliability reign supreme instead.

Ultimately, if you value high-quality care delivered by organized professionals who treat both staff and clients with dignity?a fundamental precept in healthcare?then exploring alternatives would undoubtedly serve you better than aligning yourself with Attentive Care's troubled operations.

This area of Cherry Hill, New Jersey offers a variety of amenities within close proximity, making it an attractive option for senior living. With several restaurants ranging from fine dining at The Capital Grille to casual options like Bob Evans and Pizza Hut, residents have plenty of choices for dining out. Pharmacies such as CVS and Walgreens are nearby for convenient access to medication and healthcare products. For coffee lovers, cafes like Starbucks and Jersey Java & Tea provide cozy spots to enjoy a warm beverage. In terms of healthcare, there are reputable hospitals like Jefferson Cherry Hill Hospital and Cooper University Hospital in the vicinity. Additionally, transportation options like the PATCO Westmont Station make it easy to get around the area. Parks and theaters nearby offer opportunities for outdoor recreation and entertainment. Overall, this neighborhood combines convenience, dining options, healthcare facilities, and recreational activities to create a well-rounded living environment for seniors in Cherry Hill.

Restaurants

• The Capital Grille (0.4 miles)
• Ponzio's Diner-Bakery-Bar (2.5 miles)
• Yard House (3.5 miles)
• Bob Evans (3.7 miles)
• Walt Whitman Service Area (4.5 miles)
• Auntie Anne's (5 miles)
• Pizza Hut (5.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Wegmans (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• Starbucks (1.1 miles)
• Jersey Java & Tea (3.2 miles)
• Starbucks (3.8 miles)
• ReAnimator Coffee (5.6 miles)
• La Colombe Coffee Roasters (5.8 miles)
• Elixr Coffee (7.3 miles)

Hospitals

• Jefferson Cherry Hill Hospital (1.5 miles)
• Cooper University Hospital (4.6 miles)
• Aria Health (5.7 miles)
• Episcopal Hospital (6.1 miles)
• St Christopher's Hospital for Children (6.5 miles)

Transportation

• PATCO Westmont Station (2.9 miles)
• Jefferson Station (6.9 miles)

Physicians

• South Jersey Skin Care (4.7 miles)
• Advocare Heights Primary Care (4.8 miles)
• Rothman Institute (5.4 miles)
• Frankford Avenue Health Center (5.5 miles)
• Cooper Medical Building 1 (7.3 miles)
• Heymann Manders & Green (7.3 miles)
• Cooper Internal Medicine (7.3 miles)

Parks

• Womrath Park (5.3 miles)
• Palmer Park Farmers Market (5.8 miles)
• Palmer Doggie Depot (5.9 miles)
• Race Street Pier (5.9 miles)
• Penn's Landing (5.9 miles)
• Piazza Dog Park (5.9 miles)
• Independence National Historical Park (6.4 miles)

Theaters

• Landmark Theatres - Ritz Five (6.2 miles)