Jacqueline Grasso in Wolfeboro, NH

33 Fieldstone Road, Wolfeboro, NH 03894

For more information about senior living options: (844) 490-3973

2.3 from 26 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
1
1 stars
16

Assisted Living

Overall Review of Jacqueline Grasso

Pros

  • pro They have been very happy with the care they received over the years.
  • pro They found the staff from reception to nurses to be super kind and comforting.
  • pro Dr. Kim immediately put them at ease and was thorough and nonjudgmental.
  • pro Cambria MacGuire is efficient and knowledgeable, always on top of health issues.
  • pro Tara McKenna is smart, knowledgeable, and quick to respond.
  • pro Ellen Dennehy is highly regarded for compassionate, knowledgeable care and attentive listening.
  • pro The practice is known for friendly, courteous, professional, and caring staff.
  • pro The office has plenty of parking and is easily accessible as part of the Huggins Hospital campus.
  • pro Susan Thievon APRN is fabulous.
  • pro Dr Costello is awesome and the staff are great.

Cons

  • pro The reviewer reports horrible treatment from the nurses.
  • pro They note the clinic never calls back, requiring multiple attempts to get a response.
  • pro The front office staff are described as rude, dismissive, and unhelpful.
  • pro The reviewer was charged an additional fee after a case where the provider was not prepared for the exam.
  • pro They claim the financial department failed to return calls and left billing questions unresolved.
  • pro They describe prescription and refill delays caused by staff neglect, leaving patients without medications.
  • pro They say staff and the doctor accused them of lying about test results and did not address concerns.
  • pro They allege the practice rushes through visits, leaving patients feeling not taken seriously.
  • pro They report unethical and unprofessional behavior around vaccines, including being told they could not receive a shingles vaccine because they were not yet a patient.

Review

Jacqueline Grasso's Wolfeboro Family Medicine is best suited for seniors and families who prize proven clinical skill and sustained relationships with a handful of trusted clinicians. When care comes from Ellen Dennehy, PA; Susan Thievon APRN; and Cambria MacGuire, NP, patients consistently report thoughtful, thorough evaluation and practical, watchful management of ongoing issues. The practice sits on the Huggins Hospital campus with convenient parking and a sense of continuity that can pay off over years of care. For someone who wants a reliable medical voice and a clinician who will listen and explain options, this setting can deliver genuine value.

Still, prospective patients should be clear about who may want to consider alternatives. A recurring thread in the feedback is an inconsistent front-desk experience - long waits for calls to be returned, slow responses to messages, and billing or coding questions that drift without resolution. For families that depend on prompt prescription refills, rapid coordination of test results, and transparent insurance communications, these administrative gaps pose real risk. If dependable administrative flow is nonnegotiable, shopping other practices with a more centralized, friction-free system is a prudent move.

The core pros - clinical competence, accessible specialists, and strong patient rapport with certain providers - often offset the cons, but only to a point. When the right clinician is accessible, care feels deliberate, evidence-based, and aligned with a patient's history and goals. Ellen Dennehy earns praise for listening and clear decision-making; Cambria MacGuire is lauded for efficiency and knowledge; and Susan Thievon earns consistent praise for compassionate, capable oversight. Yet those clinical strengths are undermined when administrative bottlenecks hinder timely communication, leading to delays that can frustrate even well-managed cases. The result is a mixed experience: high-quality medical judgment can be delivered, but only if access to the preferred provider remains technically reliable.

Operational gaps materialize in multiple painful forms. Patients report repeated instances of unreturned calls, missed messages, and prescriptions not processed correctly, sometimes with cascading consequences for health management. Billing and insurance questions can spiral into confusion, with patients left to chase answers rather than receiving them proactively. A troubling episode involving shingles vaccination underscores how a mismatch between clinical intent and administrative protocol can leave patients feeling shuffled, pressured, or misled. These episodes aren't mere irritants; they erode trust and complicate ongoing engagement, especially for those managing complex or chronic conditions.

To navigate this landscape effectively, advance planning matters. Prospective patients should identify a preferred clinician and secure a predictable communication plan - whether it's direct contact lines, nurse triage, or guaranteed follow-up windows. Confirm that prescriptions, referrals, and lab results will be tracked and shared with you in a timely fashion, and demand transparent, plain-language explanations of any billing questions before costs accrue. Scheduling with the chosen clinicians, rather than relying on a broad appointment pool, reduces the risk of administrative delays dictating how care unfolds. If such proactive management feels burdensome, there are viable alternatives where front-desk operations are more consistently aligned with clinical excellence.

In the end, the Wolfeboro Family Medicine practice presents a pragmatic trade-off: strong, credible medical care available, but only with an accompanying commitment to navigate imperfect administration. For seniors or families who are willing to advocate for themselves or a loved one - leveraging trusted clinicians while curating a clear line of communication - the potential for solid health outcomes remains real. For anyone who cannot tolerate uneven phone responsiveness, opaque billing, or recurrent miscommunications, alternatives deserve serious consideration. When the plan is to lean into the top clinicians and couple that with a concrete strategy to manage administrative friction, the outcome can be favorable, making this community a viable option for dedicated, ongoing primary care in a small-town setting.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Jacqueline Grasso assisted living community in Wolfeboro, NH offers a range of amenities and care services to cater to the needs of its residents. The living spaces are fully furnished, with cable or satellite TV and Wi-Fi/high-speed internet available for entertainment and connectivity. Each resident has access to a dining room and kitchenette for meal preparation and restaurant-style dining is also provided.

The community ensures that residents receive the assistance they need with activities of daily living, such as bathing, dressing, and transfers. Medication management is available to ensure proper administration of medications. In addition, there are special dietary options for residents with diabetes or other dietary restrictions.

Residents can enjoy the outdoor space and garden areas, as well as access to a small library for leisure reading. Housekeeping services are provided to maintain cleanliness and move-in coordination is offered to assist residents during their transition.

A mental wellness program is in place to support residents' emotional well-being. Resident-run activities are organized regularly, along with scheduled daily activities.

Jacqueline Grasso is conveniently located near various amenities in the area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for the convenience of residents. Hospitals are also easily accessible in case of any medical emergencies.

Overall, Jacqueline Grasso offers a warm and comfortable environment with comprehensive care services and amenities designed to meet the individual needs of each resident while providing convenient access to nearby facilities and services.

Nearby Places of Interest

Hospitals

  • Thomas Lynn (0.5 miles)
  • Huggins Hospital (0.9 miles)
  • Lakes Region General Hospital North 2/Cardiac (13.7 miles)

Restaurants

  • Wolfgang's Pizza Subs & More (0.5 miles)
  • Burnt Timber Tavern (0.6 miles)
  • Wolfetrap Grill And Rawbar (0.6 miles)
  • Bayside Grill & Tavern (0.7 miles)
  • Downtown Grille Cafe (0.8 miles)
  • Wolfeboro Dockside Grille & Dairy Bar (0.8 miles)
  • Garwoods Restaurant (0.8 miles)

Parks

  • Guy Foss Memorial Recreation Area (0.6 miles)
  • Foss Field (0.6 miles)
  • Wentworth State Park (3.8 miles)

Pharmacies

  • Care Pharmacy (0.6 miles)
  • Walgreens (0.7 miles)
  • Walgreens (8.9 miles)
  • Walmart Pharmacy (11.8 miles)
  • Hannaford Pharmacy (12.1 miles)
  • CVS Pharmacy (12.3 miles)
  • Rite Aid (13.6 miles)

Cafes

  • North Main Cafe (0.8 miles)
  • Nina's Coffee on Wheels (8.6 miles)
  • Tumbledown Cafe (9.4 miles)
  • Winnepesaukee Bay Gulls 2 (9.9 miles)
  • Wayfarer Coffee Lakeport (13.2 miles)
  • Aroma Joe's Coffee (13.4 miles)

Places of Worship

  • Grace Point Church (0.8 miles)
  • Wakefield Church of Nazarene (8.7 miles)
  • The Episcopal Church of St John the Baptist (9.2 miles)
  • Community Church Of Alton (9.7 miles)
  • Sumitomo Machinery Corporation Of America (10.9 miles)
  • St AndrĂ© Bessette Parish (13.5 miles)
  • Nute Ridge Bible Chapel Parsonage (13.9 miles)

Physicians

  • Orthopedic Surgeons (1 miles)
  • Wolfeboro Family Medicine (1 miles)
  • Internal Medicine Of Wolfeboro (1.1 miles)
  • Wolfeboro Pediatrics (1.1 miles)
  • Adult & Pediatric Dermatology, PC (2.6 miles)
  • Rust Pond Family Medicine (2.8 miles)
  • Ossipee Family Medicine (7.6 miles)

Transportation

  • B18 Alton Bay Ice Runway (8.6 miles)

Theaters

  • Weirs Beach Drive-In Theater (12.7 miles)

Frequently Asked Questions

Where is Jacqueline Grasso?

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