Quality Home Health Services in Windham, NH

Information last verified:

73 Searles Road, Windham, NH 03087

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Overall Review of Quality Home Health Services

Pros

  • pro The client has been very satisfied with the care and support they have received.
  • pro The management staff responds quickly to questions and scheduling issues.
  • pro The caregiver is friendly, professional, and consistently looks for ways to make the recovery and adjustment successful.

Cons

  • pro They messed up the client's taxes last year.
  • pro They missed two paychecks intended for the client.
  • pro They failed at communication.
  • pro They do not provide care plans before visits.
  • pro The office staff does not communicate with employers or clients.
  • pro Not every worker can drive clients to appointments.

Review

Quality Home Health Services in Windham, NH slots in best for seniors who want to stay in their own home while receiving skilled nursing, personal care, and recovery support delivered by a caregiver team that appears capable of making real-time adjustments. The core strength here is a hands-on, relationship-driven approach: staff who show up ready to focus on recovery, with management that tends to respond quickly to questions and scheduling issues. For households seeking continuity in care, a familiar caregiver presence, and an emphasis on helping clients adjust to life at home, this provider can be a strong match. In short, it serves well those who prioritize direct, in-home support and a personable service dynamic over flawless administrative polish.

But there are clear reasons to consider alternatives. Potential clients and their families should pause if flawless administration and airtight communications are non-negotiable. Several red flags in the reviews point to payroll and billing missteps, missed pay checks, and weak front-office communication. If the family relies on precise financial handling, timely invoicing, and transparent, ongoing conversations between office staff, the employer, and the client, this provider may fall short. Additionally, transportation realities matter: not every caregiver can drive you to appointments or activities, which can complicate a plan built around mobility needs. For those who depend on a robust transportation network, or who want guaranteed, proactive pre-visit planning, alternatives may offer more peace of mind.

The major positives center on the direct caregiving relationship and the responsiveness of management. The strongest takeaway is that the management team tends to respond quickly to questions and scheduling issues, which can reduce friction when coordinating care around a client’s day-to-day needs. Caregivers are described as friendly and professional, with a focus on making recovery and adjustment successful. In a home-health setting, that combination matters: a dependable caregiver who respects boundaries, maintains professionalism, and contributes to tangible improvements in daily living can enable sustained independence. In the right scenario, this can translate into fewer hospital visits, better adherence to therapy plans, and a more comfortable home life.

However, the downsides cannot be dismissed. The most consequential drawbacks involve administration and logistics: tax-related and payroll errors, missed pay checks, and a pattern of limited, sometimes unclear communication from the office. The absence of pre-visit care plans is particularly concerning, as it hampers care coordination, safety, and predictable daily routines. Another weakening factor is the lack of universal transportation capability among staff, which can hinder access to medical appointments, social activities, and ancillary services that keep a homebound plan functioning smoothly. Taken together, these cons threaten reliability and the ability to sustain a comprehensive care trajectory without gaps.

The pros and cons do not cancel each other out; they simply tilt the decision in different directions depending on priorities. For families that can tolerate occasional administrative friction in exchange for strong caregiver warmth, reliability on the ground, and a clear focus on recovery, Quality Home Health Services offers real value. The consistent, personable care can outweigh the hiccups if a single, responsive point of contact is established and the family remains proactive in requesting care plans and clear scheduling. Yet for those whose expectations include frictionless billing, airtight office communication, and guaranteed transportation support integrated into every schedule, the gaps are more than mere annoyances, they are a meaningful risk to continuity of care.

Ultimately, this provider is a viable option for people prioritizing in-home, recovery-oriented care with a human-centered caregiving team, provided the family goes in with clear, proactive expectations and a plan to mitigate administrative risks. Prospective clients should seek explicit commitments: a tested process for pre-visit care plans, a dedicated liaison for scheduling and billing, and a transportation policy that covers the client’s mobility needs. It is wise to request current references and to schedule conversations that include the office contact, the assigned caregiver, and the supervisor to confirm that the stream of communication is sustainable. If those assurances hold, Quality Home Health Services can play a meaningful role in enabling a supported, at-home lifestyle. If not, alternatives, such as providers with stronger guarantees around care planning, payroll accuracy, and transportation, may be a more prudent fit.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (11 miles away) Manchester (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The assisted living community in Windham, NH offers high-quality home health services in a comfortable and welcoming environment. Residents can enjoy the amenities provided, including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette for personal use, move-in coordination assistance, outdoor spaces to relax in, restaurant-style dining options, a small library for reading enthusiasts, telephone access, and Wi-Fi/high-speed internet connectivity.

The community provides comprehensive care services to ensure the well-being of its residents. With 24-hour supervision available, caregivers are always present to offer assistance with activities of daily living such as bathing and dressing. They also provide support with transfers and offer special attention to those following a diabetes diet. Meal preparation and service are included in the care package to ensure proper nutrition is maintained. Medication management is offered to monitor and administer medications as needed. Additionally, the mental wellness program helps promote emotional well-being among residents.

Dining at this community caters to individual needs by accommodating special dietary restrictions. Residents can enjoy delicious meals prepared with their dietary preferences in mind.

Engaging activities are an integral part of life at this community. Resident-run activities encourage socialization and active participation among residents while scheduled daily activities guarantee there is something for everyone to enjoy.

The location of the community provides added convenience with several nearby amenities. There are three cafes within close proximity for casual dining or coffee outings. Nature lovers will appreciate having a park nearby where they can take leisurely walks or relax amidst nature's tranquility. Seven pharmacies located nearby ensure easy access to medication supplies. For any medical needs that may arise, there are six physicians conveniently located nearby as well as one hospital within reach.

Overall, this assisted living community offers exceptional care services and an array of amenities designed for comfort and enjoyment. It strives to create a supportive environment that promotes independence while ensuring the safety and well-being of its residents through personalized care plans and engaging activities.

Nearby Places of Interest

Cafes

  • Heav'nly Donuts (1.1 miles)
  • Starbucks (3.7 miles)
  • Starbucks (5 miles)
  • Honey Dew Donuts (7.6 miles)
  • Starbucks (8.6 miles)
  • Duffy's Diner (9.7 miles)
  • Starbucks (10.1 miles)

Restaurants

  • Old School Bar & Grill (1.2 miles)
  • McDonald's (1.2 miles)
  • Border Brewery (2.9 miles)
  • Copper Door Salem (3.9 miles)
  • Suppa’s (4.2 miles)
  • Kendall Pond Pizza (4.3 miles)
  • The Beach Plum (4.3 miles)

Physicians

  • Spindel Eye Associates (1.2 miles)
  • Holy Family Mri (3.6 miles)
  • Andover OB Gyn (3.6 miles)
  • Primary Care of Southern Nh (3.8 miles)
  • Derry Pediatrics Professional Associates (4.6 miles)
  • New England Heart Institute (5 miles)
  • Women's Health Associates of Derry (5.8 miles)

Hospitals

  • St Joseph Hospital Ob-Gyn Windham (1.3 miles)
  • Whittier Rehabilitation Hospital (8.8 miles)
  • Lawrence General Hospital (9.9 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walmart Pharmacy (2.1 miles)
  • Rite Aid (3.6 miles)
  • Rite Aid (3.9 miles)
  • CVS Pharmacy (4.8 miles)
  • CVS Pharmacy (4.9 miles)
  • CVS Pharmacy (5 miles)

Parks

  • Griffin Park (2 miles)
  • East Derry Historic District (5.6 miles)
  • Benson's Park (7.7 miles)
  • Edward Roy Memorial Park (9 miles)
  • Greeley Park (10.2 miles)

Theaters

  • 2660 Amc Bar Methuen 2 (7.9 miles)

Places of Worship

  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (8.3 miles)

Frequently Asked Questions

Where is Quality Home Health Services?

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