Sartwell Place

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Sartwell Place Sartwell Place Sartwell Place

Sartwell Place

6 Terrace Street, Whitefield, NH 03598

For more information about senior living options: (844) 490-3973

3.3 from 12 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
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1 stars
5

Assisted Living Board and Care Home Respite Care Skilled Nursing Facility

Overall Review of Sartwell Place

Pros

  • pro The administration and staff were friendly and caring and tended to his needs timely and professionally.
  • pro Everyone was friendly and helpful to his family during their many visits.
  • pro Lots of individuals did a great job - a very good team of folks at Morrison Skilled Nursing Home.

Cons

  • pro The facility is extremely understaffed, leaving residents unattended and transfers unsafe due to lack of help.
  • pro There is little communication, with staff hard to reach and responses not forthcoming.
  • pro A resident endured dehydration, delirium, bed sores, and a serious infection during the stay.
  • pro The patient lost the ability to speak, walk, and hold themselves up while there.
  • pro A reviewer warns others to research carefully, implying these could be loved ones' last days.
  • pro Another reviewer was not impressed within 10 minutes of visiting, suggesting poor care quality.

Review

A picture emerges from a series of personal accounts that spans moments of concern, relief, and gratitude within long-term care. Across these voices, the central thread is clear: staffing levels and the quality of communication have a powerful impact on how residents experience daily life, safety, and comfort. When care teams are stretched thin, families worry not only about routine needs but also about the possibility that urgent issues might go unnoticed. When teams are strong and compassionate, they can create moments of reassurance and steadiness that families remember long after a visit.

One account describes an environment overwhelmed by staffing shortages. The writer emphasizes that residents are often unattended because there simply aren't enough helpers to cover an entire wing at once. The concern is blunt and urgent: one licensed nursing assistant (LNA) per wing is not enough to safely manage transfers or to respond promptly to each resident's needs. The tone reflects fear for safety, with the implication that normal activities and critical tasks are at risk of being neglected when help is scarce. This perspective casts a long shadow over the daily operations of the facility, hinting at a systemic strain that colors every resident's experience.

Another family story takes a darker turn, detailing a traumatic sequence that began with understaffing and crowded conditions. The account describes a mother who, after roughly four weeks in the facility, became dehydrated, delirious, developed bed sores, and suffered a serious infection. There is a strong emphasis on poor communication - little opportunity to hear back from staff and limited updates on her condition. The consequences were severe: the family ended up arranging an ambulance, and although they acknowledged the ambulance's role in getting help, they chose not to return their loved one to that setting. The decline in the mother's abilities - loss of speaking, walking, and the ability to hold herself up - left a lasting impression. In contrast, when the mother was moved to a different facility, there was a clear turn for the better: she could hold a hand and utter two words, "much better," signaling that improved staffing, atmosphere, and care made a real difference. The message is a cautioned invitation to researchers and prospective families: look closely at care quality and communication, because these elements matter deeply for loved ones' lives and well-being.

A different experience presents a more hopeful tone. In the case of a brother who spent his final month in the care of hospice due to cancer, the feedback highlights warmth, professionalism, and responsiveness. The administration and staff are described as friendly and caring, tending to his needs in a timely and considerate manner. Family members say that many individuals performed well, composing what feels like a cohesive and supportive team during visits. The sentiment is affectionate and grateful, with a clear sense that the hospice team offered a humane and attentive presence in a difficult time. For families in similar situations, this account stands out as a benchmark for what compassionate, well-coordinated care can look like when the focus is on comfort and respect for both patient and family.

Not every moment is portrayed with sympathy or success, though. Another brief note carries a sting of disappointment: "Not impressed within 10 minutes visiting a family member." While concise, this comment signals that first impressions can be decisive and that some visits begin with discomfort or concerns about the environment or staff responsiveness. It serves as a reminder that even when some aspects of care are working well, gaps in the visitor experience can leave a negative impression - especially when families arrive with high expectations during emotionally charged visits.

Taken together, these reflections illustrate a care landscape where staffing realities, communication practices, and the presence or absence of a consistent, empathetic approach shape outcomes. The contrast between troubling incidents and uplifting moments underscores how variability within a single facility - or within different units and programs within the same organization - can lead to sharply different resident and family experiences. Where robust staffing and clear communication exist, residents can experience safety, dignity, and small moments of relief that families remember. Where shortages and opaque communication prevail, the risk of harm and the erosion of trust become tangible concerns for those who rely on these systems the most.

For families weighing options, these accounts offer a cautionary, human-centered perspective. In evaluating a facility, it is prudent to inquire about staffing ratios, the responsiveness of aides and nurses, and the processes in place for keeping families informed. It is also valuable to hear from families about hospice or palliative care experiences, as those scenarios often reveal how teams handle comfort, dignity, and family involvement when time is of the essence. Above all, the stories speak to the core truth that care quality is not just about protocols; it is about the daily presence of compassionate, capable people who can respond with speed, clarity, and empathy when it matters most.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sartwell Place is an assisted living community located in Whitefield, NH. We offer a range of care options, including board and care home, respite care, and skilled nursing facility services. Our goal is to provide a comfortable and secure environment where our residents can receive the support they need while maintaining their independence.

Our community offers a variety of amenities to enhance the quality of life for our residents. These include a beauty salon for pampering and personal grooming, cable or satellite TV for entertainment, and devotional services off-site to nourish the spiritual well-being of our residents. Our dining room provides delicious meals that can accommodate special dietary restrictions. Additionally, our fully furnished accommodations create a warm and inviting atmosphere.

We understand the importance of maintaining an active lifestyle, which is why we offer various activities and programs. Residents can participate in community-sponsored activities and engage in devotional activities off-site. We also organize scheduled daily activities to promote social interaction among our residents.

At Sartwell Place, the care and well-being of our residents are our top priorities. Our highly trained staff provides 24-hour supervision and assistance with activities of daily living. This includes help with bathing, dressing, transfers, medication management, meal preparation, and assistance with diabetes diets or diabetic care as needed. We work closely with health care providers to ensure coordination of care for our residents.

Transportation arrangements are available for medical appointments, allowing residents to access necessary healthcare services conveniently. In addition to these healthcare resources nearby, we are situated close to parks for outdoor relaxation and exercise.

Whether you require long-term care or short-term respite stays, Sartwell Place offers a supportive environment where your loved ones will be cared for with compassion and dignity. With physicians, restaurants, and places of worship located nearby, we provide convenient access to essential services while ensuring that all your needs are met within our community.

Nearby Places of Interest

Whitefield, New Hampshire, offers a variety of amenities that would cater to the needs of seniors looking for a peaceful and convenient living environment. The town boasts several restaurants within close proximity, providing easy access to dining options. In terms of healthcare, there are multiple physicians and hospitals nearby, ensuring quality medical care. Additionally, there are places of worship for spiritual fulfillment and parks for leisurely strolls in nature. For transportation needs, taxis and bus stops are readily available. Overall, Whitefield offers a tranquil setting with essential services nearby, making it an attractive option for seniors looking to settle down in a serene community.

Restaurants

  • Woodburn House Restaurant (0.2 miles)
  • Subway (0.3 miles)
  • Inn at Whitefield (1.8 miles)
  • Boozie Moose (2.8 miles)
  • Maia Papaya (7.4 miles)
  • Rek'lis Brewing Company (7.7 miles)
  • Bethlehem Country Club (7.7 miles)

Physicians

  • Ammonoosuc Community Health Services (0.2 miles)
  • Weeks Medical Center (0.3 miles)
  • Shippee Family Eye Care P.C. (8.4 miles)
  • ENT Naturals (9.1 miles)
  • North Country Gastroenterology (9.2 miles)
  • Ammonoosuc Community Health Services (9.2 miles)
  • Littleton Eye Care Center (9.6 miles)

Places of Worship

  • St Matthew Catholic Rectory (0.3 miles)
  • Community Baptist Church (0.3 miles)
  • Harbinger Bible Conference (3.4 miles)
  • Southern Baptist Convention (6.9 miles)
  • Christ & Saint Johns Church (7.1 miles)
  • Faith Presbyterian Church (8.2 miles)
  • Saint Pauls Episcopal Church (8.3 miles)

Parks

  • Forest Lake State Park (3.8 miles)
  • Centennial Park (8.3 miles)
  • Apthorp Commons (8.4 miles)
  • Remich Park (8.8 miles)
  • The Dog Chapel (18.5 miles)

Cafes

  • Polish Princess Bakery (8.2 miles)
  • The Granite Grind (8.2 miles)
  • Crumb Bum Bakery (9.2 miles)
  • Morsels In the Mount Washington Hotel (11.9 miles)
  • Hungry Bear Cafe (12.1 miles)
  • The Moody Mug Cafe (16.3 miles)

Theaters

  • Rialto Theatre (8.2 miles)

Hospitals

  • Cmsvend*Weeks Medical (8.2 miles)
  • Weeks Medical Center (8.2 miles)
  • Littleton Regional Hospital (11.2 miles)

Transportation

  • Gareys Taxi (8.3 miles)
  • Bus Stop (9.4 miles)
  • U-Haul Neighborhood Dealer (9.4 miles)
  • Mt Washington Cog Railway (15 miles)

Pharmacies

  • Eastern States Compounding Pharmacy (8.5 miles)
  • Pj Noyes (8.5 miles)
  • Walgreens (8.5 miles)
  • Northern New England Compounding Pharmacy (9.2 miles)
  • Rite Aid (9.6 miles)
  • Walgreens (10.1 miles)
  • Walmart Pharmacy (10.3 miles)

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