The Carriage House Of Northfield
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9 Summer Street, Northfield, NH 03276
For more information about senior living options: (844) 490-3973
The staff is horrible. They can never keep staff. Some of them are absolutely rude and disrespectful toward residents. They have had a case of bed bugs twice. Management does not care about residents. This place is horrible. The staff doesn't know what they are doing. It is shady business. Guest services are deplorable.The Carriage House Of Northfield is best suited for families who truly have no better options and are prepared to supervise care closely on a daily basis. In practice, this means seeking other communities first and using this facility only as a last resort, with a clear plan to monitor every detail of daily operations, resident well-being, and safety. The data from resident and family feedback points to a reality where hands-on oversight is not optional but essential if any care is to be delivered at all.
Most families will want to consider alternatives. The reviews consistently flag serious concerns about staff reliability, demeanor, and competence, along with a troubling pattern of management inaccessibility. When residents experience rude or disrespectful treatment, or when staff turnover is high enough to undermine continuity of care, the risk to safety and comfort rises sharply. The sense conveyed by the reports is that the facility operates with limited accountability and limited channels for addressing concerns, which is simply unacceptable for long-term care.
In terms of positives, there is virtually no documentation of sustainable advantages that could counterbalance the major drawbacks. A single five-star rating appears to be an outlier in a landscape dominated by four one-star assessments. Those few positives do not translate into dependable day-to-day care, reliable staffing, or transparent leadership. Without consistent, compassionate staff and an accessible management team, any purported benefits quickly fade when real-life needs - medication administration, supervision, and timely response - are on the line.
The most troublesome themes center on staffing instability, poor staff-resident interactions, and a management structure that feels hard to reach. Reviewers describe staff as unable to reliably meet basic care expectations and sometimes outright disrespectful toward residents. The facility is also criticized for looking and feeling like a halfway house, a perception reinforced by reports of limited guest services and a lack of clear, responsive leadership. Bed bug incidents add a safety and dignity risk layer that cannot be dismissed, signaling deeper problems with facility maintenance and environmental oversight.
Families evaluating options should not settle for vague assurances. A disciplined due-diligence approach is essential: tour the building with a critical eye, insist on speaking with the administrator or regional supervisor, request documented accident and incident reports, and review the most recent state inspections and any corrective action plans. Ask about staff turnover rates, training programs, and how resident concerns are tracked and resolved. Verify how bed bug protocols are handled, what remediation steps are in place, and how transparency is maintained with families. If the facility cannot provide concrete, timely answers and a clear plan for improvement, move on.
Bottom line: the reported experiences suggest significant and recurring flaws in care delivery, safety, and governance. For most families, these red flags outweigh any potential cost considerations or convenience. The Carriage House Of Northfield should be viewed with extreme caution, and alternatives should be prioritized. If exploration proceeds, proceed with rigorous oversight, strict visitation and communication protocols, and a clearly defined exit plan should the level of care fail to meet basic standards.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Carriage House of Northfield in Northfield, NH is an assisted living community that offers a range of care services to meet the individual needs of seniors. Whether it's long-term care, respite care, or day programs, residents can expect 24-hour supervision and assistance with activities of daily living.
The community provides a comfortable and welcoming environment for its residents. They can enjoy fully furnished accommodations, with amenities such as cable or satellite TV and Wi-Fi/high-speed internet. There is also a beauty salon onsite for residents to pamper themselves.
Meals are provided in the dining room, and special dietary restrictions are accommodated. The staff assists with meal preparation and service, ensuring that each resident receives proper nutrition according to their specific dietary needs.
Residents can take advantage of various activities offered by the community. These include both on-site scheduled daily activities and off-site devotional and community-sponsored events. In addition, there are several cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby.
The Carriage House of Northfield also provides essential services for its residents. These include housekeeping services to maintain cleanliness and orderliness within the community. Assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers is also available.
Transportation arrangements for medical appointments are made to ensure residents have access to necessary healthcare services. The community prioritizes mental wellness by offering a dedicated program focused on promoting emotional well-being.
Overall, the Carriage House of Northfield offers a comprehensive range of care services in a warm and friendly environment. With various amenities and nearby establishments that cater to different needs and interests, it strives to provide an enriching experience for its residents.
Northfield, New Hampshire, offers a variety of amenities for seniors looking to live in the area. With several dining options such as Tilton House of Pizza and Chili's Grill & Bar nearby, residents have convenient choices for meals. Additionally, there are cafes like Auto Cafe and Aroma Joe's Coffee for those looking to enjoy a cup of coffee or a quick bite to eat. Places of worship such as Praise Assembly of God Church and St Joseph Rectory provide opportunities for spiritual fulfillment. With pharmacies like Walmart Pharmacy and CVS Pharmacy as well as healthcare facilities including Laconia Clinic and Genesis Health Care Transitional Care Unit in close proximity, seniors can easily access medical services. Parks like Odell Park and Rolfe Park offer recreational opportunities for outdoor activities. Overall, Northfield provides a mix of dining options, religious centers, healthcare facilities, and parks, making it a suitable location for senior living.
The Carriage House Of Northfield is located at 9 Summer Street, Northfield, NH 03276 in Merrimack County, New Hampshire
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