Merrill Senior Services in Nashua, NH

32 Dogwood Drive, Nashua, NH 03062

For more information about senior living options: (844) 490-3973

4.8 from 22 reviews
5 stars
20
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of Merrill Senior Services

Pros

  • pro Visiting Angels provided more than just services; their care was deeply compassionate and person-centered.
  • pro They arranged 24/7 care so a loved one could return home to spend her final days where she wanted.
  • pro The staff treated Mom with dignity and respect, cared for her home as if it were their own, and gave her dogs love and attention.
  • pro Each caregiver showed kindness to Mom and to the family, knowing when to be present and when to step back.
  • pro They prayed with her, read to her, kept her company, and kept the family informed about what was happening.
  • pro Visiting Angels has been a real blessing to families seeking at-home support.
  • pro They are flexible and accommodating, with caregivers who are energetic and enthusiastic.
  • pro The care team provided reliable, around-the-clock support when needed.
  • pro Samantha is personable and professional and skilled at matching a caregiver to clients.
  • pro The office staff are helpful, caring, and responsive, contributing to a positive experience.

Cons

  • pro The original case manager did not seem to be detail-oriented and required follow-up calls for occasional changes to the schedule.
  • pro The reviewer claims the staff did not prepare them for a medical crisis, gave dangerous medication guidance, and the mother died in pain with the daughter by her side.
  • pro The reviewer described a lack of compassion that led to the woman's death and called it unforgivable.
  • pro The reviewer alleged that the staff manipulated the family into abandoning in-house care and left the mother to die with her unknowing daughter.

Review

Merrill Senior Services in Nashua is best suited for families seeking highly personalized in?home care that allows a loved one to stay at home while receiving reliable daily assistance, safety supervision, and meaningful companionship. This community excels when the goal is to preserve autonomy, minimize family caregiver strain, and secure rapid, flexible scheduling for a wide range of needs - from dementia support to post?surgical recovery and respite care. It is particularly strong for families who value a compassionate, hands?on caregiver team and want the option to scale services up or down quickly as conditions change. For those who require a fixed, highly structured daily routine in a residential setting or insist on 24/7 medically supervised supervision within a community, alternatives should be explored.

The core strengths center on the caregiving team's fit and the operational backbone backing them. Reviews consistently praise the matching process - cases where caregivers are thoughtfully paired with personality, routines, and specific care needs. The office staff are repeatedly described as responsive, with managers staying in close touch to adjust plans as circumstances evolve. There is a notable emphasis on dignity, respect, and practical support: caregivers who come with energy and enthusiasm, who engage with loved ones, assist with daily activities, and still respect autonomy. The ability to cover shifts with little notice and to coordinate with families during complex days proves invaluable when coordinating care around doctors' appointments, hospital visits, or emergency needs.

Of course, no care program is without potential rough edges, and the strongest caveat here is the variability that can accompany any hands?on care team. One notably intense critique centers on a transition that ended badly for a loved one, citing a perception of inadequate compassion and missteps around end?of?life care. That singular account stands in contrast to a broad pattern of praise and underscores a real need for explicit, ongoing oversight: clear med administration protocols, stable case management, and a transparent chain of accountability. On the upside, the bulk of the feedback highlights robust backup coverage, proactive communication, and a system designed to minimize gaps when a caregiver is unavailable. The effective remedy to concerns is built into the model: direct access to managers, rapid caregiver replacement, and a formal process to recalibrate care plans.

The practical impact of these strengths is evident across a spectrum of real?world scenarios. Families report meaningful improvements in quality of life for loved ones who remain in their familiar homes, aided by companionship, assistance with ADLs, transportation to activities, and help navigating multiple providers. Caregivers have been involved in dementia care, post?op recovery, and ongoing daily routines, all while preserving the resident's sense of independence. The ability to host a caregiver who treats a home as if it were their own, attend to animals, and coordinate care across therapy, nursing, and family communications is a compelling feature for households aiming to avoid moves to facilities or hospital readmissions whenever possible.

For families weighing Merrill Senior Services against other options, a few practical decision?making steps matter most. Confirm the exact care mix needed now and expected in the near term, and probe how the office handles off?hour emergencies and back?up coverage. Request a concrete care plan with names of the primary and back?up caregivers, and ask to meet the team that will supervise the plan. Inquire about the intake and reassessment process, the policy on shift changes (including overnight coverage), and how med reminders or management are handled. Finally, seek a candid read on cost structure, what is included in hourly rates, and what constitutes additional charges for respite or expanded services. A short trial period can reveal how the math works in daily life and whether the care rhythm feels right.

In the end, Merrill Senior Services offers a compelling, practical solution for families who prioritize staying at home with a trusted, adaptive care partner. The program's standout attribute is a deeply person?centered approach: meticulous matching, consistent communication, and a willingness to pivot quickly as needs evolve. The main caveat - the need to guard against uneven case management and to demand robust oversight - remains manageable through proactive questions and clear expectations. For households where home is the preferred stage and compassionate, responsive caregivers can meaningfully extend independence, Merrill Senior Services is a strong, action?oriented choice. For families needing constant, highly medicalized supervision within a community setting, exploring facility?based or alternative services is sensible.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (14 miles away) Manchester (14 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Merrill Senior Services in Nashua, NH is a thriving assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. This community provides an array of amenities such as cable or satellite TV, a dining room for communal meals, fully furnished apartments, beautiful garden areas to enjoy outdoor spaces, housekeeping services for a clean living environment, kitchenettes in each apartment for added convenience, and move-in coordination assistance to make the transition as smooth as possible. In addition, residents have access to restaurant-style dining options, a small library for leisurely reading, telephone services to stay connected with loved ones, and Wi-Fi/high-speed internet connectivity.

The care services offered at Merrill Senior Services are designed to meet the unique needs of each resident. With 24-hour supervision available, residents can feel secure knowing that help is always nearby. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. For those with specialized dietary requirements like diabetes management or special dietary restrictions due to health concerns or personal choices, this community offers tailored meal preparation and service options. Medication management is also provided to ensure proper administration and adherence. Additionally, a mental wellness program is available to support residents' emotional well-being.

Merrill Senior Services promotes an active lifestyle through various activities offered throughout the day. Resident-run activities encourage social interaction and engagement among peers while scheduled daily activities provide entertainment and stimulation for all individuals.

Located in Nashua, NH, this community benefits from its close proximity to essential amenities in the area. Five cafes are situated nearby for residents who wish to explore local coffee shops or enjoy casual dining options outside the community. One park nearby offers opportunities for outdoor recreation and relaxation. Eleven pharmacies are easily accessible for any medication needs that may arise. With 28 physicians located conveniently close by, medical care is readily available when needed. Thirty restaurants offer diverse culinary experiences for residents to enjoy. One place of worship provides spiritual support, and two theaters nearby offer cultural entertainment. Finally, the community benefits from the presence of two hospitals in close proximity, ensuring quick access to medical care.

At Merrill Senior Services in Nashua, NH, residents can expect a vibrant and supportive assisted living environment that caters to their needs and desires.

Nearby Places of Interest

Physicians

  • Liang Li, MD (0.5 miles)
  • Drs Helfman, Lasky And MacDonald (0.5 miles)
  • IlluminEyes Vision Care (0.5 miles)
  • Dr Dan Bouvier (0.7 miles)
  • 17 Riverside (0.7 miles)
  • Dental Smiles of Nashua (0.8 miles)
  • St. Joseph Hospital (1.3 miles)

Restaurants

  • Domino's Pizza (0.7 miles)
  • Bobolas restaurant (1.1 miles)
  • Boston Billiards Club (1.1 miles)
  • McDonald's (1.6 miles)
  • Denny's (1.8 miles)
  • Wendy's (1.9 miles)
  • Hayward's Ice Cream (2.4 miles)

Places of Worship

  • Resurrection Parish (1.3 miles)

Theaters

  • Chunky's Cinema Pub - Nashua (1.5 miles)
  • AMC Tyngsboro 12 (4.3 miles)

Cafes

  • Starbucks (1.9 miles)
  • Pressed Cafe (3.2 miles)
  • Panera Bread (3.7 miles)
  • Starbucks (4 miles)
  • Buckley's Bakery & Cafe (4.3 miles)
  • Starbucks (5.8 miles)
  • The Cozy Tea Cart (8.2 miles)

Pharmacies

  • Walgreens (2.3 miles)
  • Rite Aid (2.5 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (3.7 miles)
  • Rite Aid (3.9 miles)
  • CVS Pharmacy (4 miles)
  • Rite Aid (4.2 miles)

Hospitals

  • St Joseph Adult Day Health Center (3.5 miles)
  • Northeast Rehabilitation Hospital (4.6 miles)

Parks

  • Greeley Park (3.5 miles)
  • Benson's Park (5.5 miles)
  • Edward Roy Memorial Park (6.8 miles)

Frequently Asked Questions

Where is Merrill Senior Services?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.