32 Dogwood Drive, Nashua, NH 03062
For more information about senior living options: (844) 490-3973
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They arranged 24/7 in-home care in under 48 hours so mom could come home for her final days. The staff treated Mom with dignity and respect, caring for her home and her dogs as if their own. Each caregiver showed kindness and knew when to be present or to step back. They prayed with her, read to her, kept her company, and kept the family informed. Visiting Angels provided care, compassion, and support, described as a real blessing for families seeking at-home options. The team was flexible and accommodating, bringing energy, enthusiasm, and practical resources. Samantha Steele matched clients well, explained everything clearly, and Sheila was a JOY to have at the house. Melissa is respectful, punctual, and helpful, assisting with activities of daily living while preserving autonomy. The office staff were helpful, caring, and responsive, addressing concerns promptly. The service gave peace of mind during transitions and when a loved one needed additional care.
A reviewer claimed Visiting Angels failed to prepare the family for a medical emergency, leading to the mother vomiting blood, convulsing for 12+ hours, and dying in pain. A reviewer stated there was a lack of compassion, describing the mother as being left to die and implying she was manipulated into giving up on in-home care. A reviewer criticized the original case manager as not detail-oriented and needing follow-up calls for occasional schedule changes. A reviewer described the situation as demonstrating manipulation and abandonment, with the family feeling the mother did not receive proper in-home care and was left to die.Across a broad chorus of voices, Visitors Angels emerges not just as a home-care provider but as a lifeline for families navigating some of their most difficult days. Many families describe the service as more than a routine of help; it is a curated, compassionate presence that allows loved ones to stay at home with dignity, comfort, and a sense of normalcy. In one extraordinary instance, the team arranged 24/7 care in less than two days, making it possible for a mother to return home to spend her final days where she wanted to be. The caregivers and office staff touched every corner of that experience - from the respectful, person-centered treatment of the mother to the way they cared for the home and even her dogs - so the family could feel supported, informed, and included in every step.
The character of care is repeatedly described in terms of warmth, attentiveness, and quiet competence. Caregivers are praised for knowing when to be present and when to step back, and for bringing rituals that matter to the person's routine - prayer, reading, companionship, and meaningful conversation. Families emphasize that the staff treated their loved ones with true dignity and respect, preserving autonomy and identity right up to the end of life. Beyond bedside care, reviewers note how the care team also takes care of the family by keeping them informed, including them in decisions, and offering emotional support during a profoundly personal journey.
A recurring thread centers on how flexible and responsive the organization is when schedules need to shift. Families recount a process that begins with detailed online input, followed by in-person assessments, and then a careful match of a caregiver to the client's personality and needs. In one telling, two directors visited the home for assessments, a caregiver was chosen, and a dedicated client liaison stayed in touch to ensure satisfaction. The ability to adapt quickly - whether adjusting shifts, accommodating overnight care, or reshaping a plan as needs change - emerges as a hallmark of the experience, with several reviewers noting how these adjustments made crucial daily life possible and gave them much-needed peace of mind.
Personal stories highlight the integrity of the people behind the service. One reviewer speaks of a husband who relied on the team for round-the-clock support while caring for a wife with dementia - care that kept her safe and allowed him to attend medical appointments and manage errands. The office's reliability is repeatedly affirmed; when a caregiver could not be there, another arrived to fill the shift. The testimonials frequently celebrate particular staff members: Samantha as the consummate matchmaker and advocate who explains the process clearly and follows through; Sheila described as a joyful presence; and Melissa, whose punctuality, respect, and proactive communication helped the family stay on top of daily living activities. Kim and other office staff are referenced for their ongoing reevaluations and responsiveness, illustrating a network that extends beyond in-home visits to ongoing continuous improvement.
The care network is portrayed as multi-faceted: not only do the caregivers perform daily tasks and provide safety, but they also participate in meaningful activities that improve quality of life. For families navigating post-surgical recovery or respite care, the service is depicted as a reliable partner that simplifies complex logistics - the onboarding, caregiver matching, and ongoing management all contribute to a smoother, less stressful experience. One family recounts how a caregiver helped during the six weeks after rotator cuff surgery, enabling the patient to sleep at night with an overnight shift and a caregiver who remembered every specific need. The overarching sentiment is that the organization delivers practical support with a human touch, turning challenging periods into more manageable chapters.
Several testimonials celebrate the long arc of support, from short-term to months-long engagements. In a six-month respite care scenario, the caregiver's compassion and industriousness were invaluable: a caregiver who managed household tasks, monitored well-being, and remained attentive to the needs of a parent. The office staff's responsiveness - being reachable, addressing concerns promptly, and coordinating care plans - was repeatedly cited as a cornerstone of success. Even when care was scaled back or transitioned to a nursing facility, families express gratitude for the reassurance that their loved one could remain safely home for as long as possible, with Visiting Angels providing the steady thread of care and guidance.
Not every experience was perfect, and one review stands out for its stark contrast. A first-time caregiver describes an intensely painful sequence in which a loved one suffered a medical crisis at home and died after receiving care that they felt was mishandled or insufficiently compassionate. The account details distressing perceptions about medication guidance, a sense of being left to navigate a difficult moment alone, and a belief that the situation was not handled with the care and empathy the family deserved. This narrative is a sobering counterpoint to the otherwise overwhelmingly positive feedback and underscores the importance of continuous listening, meticulous attention to clinical details, and unwavering compassion in every interaction.
Taken together, these testimonies paint a portrait of Visiting Angels as a company that many families come to rely on for continuity of living at home, dignity in care, and a dependable support network. The recurring themes - rapid response, careful caregiver matching, diligent communication, and a compassionate, person-centered approach - coexist with honest reminders that every patient and family's experience can differ and that there is always room for growth in the human side of caregiving. For families facing complex health journeys, the messages converge on a single, hopeful note: when the right people come together, care that feels both practical and deeply human can transform some of life's hardest days into moments of grace.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Merrill Senior Services in Nashua, NH is a thriving assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. This community provides an array of amenities such as cable or satellite TV, a dining room for communal meals, fully furnished apartments, beautiful garden areas to enjoy outdoor spaces, housekeeping services for a clean living environment, kitchenettes in each apartment for added convenience, and move-in coordination assistance to make the transition as smooth as possible. In addition, residents have access to restaurant-style dining options, a small library for leisurely reading, telephone services to stay connected with loved ones, and Wi-Fi/high-speed internet connectivity.
The care services offered at Merrill Senior Services are designed to meet the unique needs of each resident. With 24-hour supervision available, residents can feel secure knowing that help is always nearby. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. For those with specialized dietary requirements like diabetes management or special dietary restrictions due to health concerns or personal choices, this community offers tailored meal preparation and service options. Medication management is also provided to ensure proper administration and adherence. Additionally, a mental wellness program is available to support residents' emotional well-being.
Merrill Senior Services promotes an active lifestyle through various activities offered throughout the day. Resident-run activities encourage social interaction and engagement among peers while scheduled daily activities provide entertainment and stimulation for all individuals.
Located in Nashua, NH, this community benefits from its close proximity to essential amenities in the area. Five cafes are situated nearby for residents who wish to explore local coffee shops or enjoy casual dining options outside the community. One park nearby offers opportunities for outdoor recreation and relaxation. Eleven pharmacies are easily accessible for any medication needs that may arise. With 28 physicians located conveniently close by, medical care is readily available when needed. Thirty restaurants offer diverse culinary experiences for residents to enjoy. One place of worship provides spiritual support, and two theaters nearby offer cultural entertainment. Finally, the community benefits from the presence of two hospitals in close proximity, ensuring quick access to medical care.
At Merrill Senior Services in Nashua, NH, residents can expect a vibrant and supportive assisted living environment that caters to their needs and desires.
Merrill Senior Services is located at 32 Dogwood Drive, Nashua, NH 03062 in Hillsborough County, New Hampshire
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
