62 Harbor Avenue, Nashua, NH 03060
For more information about senior living options: (844) 490-3973
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The reviewer considers Harbor Homes best all around. The staff are attentive. After starting to go there, the reviewer feels great and like themselves again. The reviewer looks forward to styling themselves once they get new teeth.
Harbor Homes is criticized for horrible, unhelpful customer service. Residents are allegedly smoking indoors despite a no-smoking policy, endangering others with secondhand smoke. The program manager is described as enabling bullying and only caring about rent. Items, including medications and a camping cart, are claimed to be stolen. An eviction warning was issued based on accusations of loudness the reviewer denies. The environment is said to cause stress and worsen health, particularly breathing issues. Residents are depicted as petty thieves and mean, blaming others for problems.The reviewer begins with a paradoxical mix of praise and frustration. On the one hand, they describe Harbor Homes as "Best all around" with attentive staff, and they credit the place with improving their health after years of being unhealthy and managing diabetes. They say they feel like themselves again and even imagine future styling and confidence once they get new teeth. This initial positive tone suggests a genuine appreciation for some aspects of the program or care when things are going well, and it contrasts sharply with the later, more alarming experiences they recount.
Soon after, the tone shifts as the reviewer highlights what they view as a major, ongoing problem: a permissive or ignored smoking culture inside the residence. They claim that no smoking is supposed to be allowed, yet residents smoke inside with no real air exchange - no windows opening and no effective enforcement. The reviewer asserts that their own respiratory issues and sensitivity to smoke are being ignored, and they describe ongoing exposure that exacerbates their health concerns, including potential risks of secondhand smoke and the worry of developing lung cancer while living there.
The timeline becomes more concrete with the move-in date noted as November 1, 2024. They recount a specific incident where a resident complained about a mover closing a door too hard, which seems minor but is part of a broader pattern of friction with other residents. They also describe damage to a kitchen light that was "irreplaceable," with the mistaken blame placed on the reviewer. The reviewer emphasizes they cannot reach the light safely from the ground, which underscores a sense of being set up for blame or misinterpretation due to their own limitations or circumstances. They emphasize they arrived with only a small amount of belongings and contrast that with other residents who arrived from psychiatric hospitals, suggesting a community dynamic that feels unbalanced and unwelcoming.
A central point of contention is the behavior of the program manager and how disputes over possessions are handled. The reviewer recalls that the program manager remarked that "they have been here together for a long time" when the reviewer tried to address items that had been taken or ruined. This comment, according to the reviewer, signals a dismissive attitude toward their concerns and a sense that the long-standing residents are protected or insulated from accountability. The reviewer also received an eviction warning after being accused by residents of being loud, which they deny. They describe sharing belongings and even organizing a remedy like bringing in a Christmas tree, only for another resident to throw it away along with kitchen decor sponge, with no advance notice or discussion. The house manager is portrayed as dismissive, shouting over the reviewer and labeling them as the problem, while the reviewer insists their rent is the only thing the manager truly cares about.
The situation deteriorates further with alleged theft and safety concerns. The reviewer reports finding a brand-new camping cart - still unopened - stolen, followed by medications and packages going missing. They say they are in the process of filing complaints with the appropriate authorities, and they note that police were called after other residents accused them of harassing people for spraying an air freshener in the hallway, claiming chest pain from the smoke. They report being unfairly targeted or misunderstood, even as they insist they were simply trying to mitigate a health risk caused by the environment. Their sense is that the conflict has escalated to a level that makes basic living and personal safety untenable.
Throughout, the reviewer casts the residents themselves as the source of many problems: petty, dishonest, and "mean girls" who blame others for their own shortcomings. They describe theft, bullying, and conspiring to undermine someone who is trying to get better. The program manager is depicted as enabling this bullying rather than addressing it, and the reviewer portrays Harbor Homes as a place where the promise of recovery and support is undermined by a hostile atmosphere and poor customer service. They say they came to Harbor Homes intending to improve their health and life, but the stress and conflict have aggravated their symptoms rather than alleviating them.
In closing, the reviewer contrasts the ideal of a supportive environment with the grim reality they have experienced: ongoing exposure to secondhand smoke, theft and loss of personal items, disputes that go unanswered or unaddressed, and a perceived lack of accountability from those who are supposed to help manage the home. They express disappointment that the experience has not lived up to its advertised expectations and suggest that other locations or managers might offer a more constructive, safer, and more responsive environment. The overall impression is one of a facility with goodwill on paper but with serious, unresolved concerns about management, safety, and quality of care.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harbor Avenue Residence in Nashua, NH is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Our spacious dining room provides nutritious meals while accommodating special dietary restrictions. Housekeeping services are included, allowing residents to relax and enjoy their time in our beautiful outdoor space or make use of our Wi-Fi/high-speed internet to stay connected.
Our dedicated staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We also help coordinate with healthcare providers and manage medications for residents' convenience. Our skilled team understands the importance of diet management, including diabetes-specific diets, and ensures that meals are prepared accordingly.
Residents will never experience a dull moment at Harbor Avenue Residence as our community offers scheduled daily activities to keep everyone engaged and entertained. With 4 cafes, 2 parks, 9 pharmacies, 27 physicians, 27 restaurants, 1 place of worship, 2 theaters, and 1 hospital nearby, residents have easy access to various amenities and services within the local area.
At Harbor Avenue Residence in Nashua, NH, we strive to create a warm and inviting environment where residents can live comfortably while receiving personalized care and support from our compassionate team.
Harbor Avenue Residence is located at 62 Harbor Avenue, Nashua, NH 03060 in Hillsborough County, New Hampshire
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