Westwood Center is an assisted living community in Keene, NH.
Information last verified:
298 Main Street, Keene, NH 03431
For more information about senior living options: (866) 208-4318
3.6 from 34 reviews
5 stars
18
4 stars
5
3 stars
0
2 stars
1
1 stars
10
Overall Review of Westwood Center
common19 reviews mention this
Staff care stands out most
Residents and families repeatedly describe genuinely caring, responsive staff across departments.
Many reviewers highlight warmth, respect, and daily attention from staff, including hands-on caregivers, medical staff, office teams, and housekeeping. Several describe feeling confident their loved ones were treated with dignity and helped with everyday needs, including during challenging moments. Even reviewers who were unhappy focus their criticism more on operations than on whether staff interacted poorly, and several specifically praise professionalism and helpfulness during visits or appointments.
caveat5 reviews mention this
Cleanliness and upkeep are mixed
Facility cleanliness is praised by some reviewers but criticized sharply by others.
Some families describe the building as clean and report improvements under new management, alongside a comfortable, safe, home-like feel. Others are far less satisfied, describing dirty conditions, unsanitary issues, and unpleasant odors. A separate reviewer also describes a breakdown in care and respect surrounding belongings after a loved one passed, reinforcing that cleanliness and handling can be inconsistent.
common3 reviews mention this
Dementia unit gets specific praise
Reviewers mention the dementia unit’s staff as compassionate and respectful.
A reviewer whose mother spent time in a dementia unit describes compassionate, respectful, and skilled care. Another notes families stopping by right away to share how caring and compassionate the dementia-unit staff are. One additional reviewer discusses care for advanced Alzheimer’s and points to consistent compassion across caregiving roles.
common2 reviews mention this
Special diets and meal support
Residents receive diet support, and reviews mention both appropriate and inappropriate meal experiences.
One reviewer says staff provided a specialized diet recommended by a doctor and also supported ongoing physical rehabilitation. Another reviewer criticizes menu choices and describes concerns about food suitability for residents who need pain management and diabetic considerations. Taken together, the reviews suggest diet support exists, but meal quality and appropriateness are not experienced the same way by everyone.
common2 reviews mention this
Engagement through scheduled activities
Residents appear to receive engagement through entertainment and themed days.
One reviewer describes the community’s “great vibe” in connection with an entertainer performing regularly and notes residents had positive things to say. Another highlights staff-led “dress up days” meant to bring joy and happiness to residents. These mentions align with the community offering scheduled daily activities.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Parish of the Holy Spirit (0.3 miles)
St James Episcopal Church (0.5 miles)
Fellowship of Christian Athletes (1.7 miles)
St Margaret Mary Religious (2 miles)
General Conference Of Seventh-Day Adventists (7.3 miles)
Harrisville Community Church (9.3 miles)
Baha'i Faith (11.5 miles)
Cafes
Terra Nova Coffee Roasters (0.4 miles)
Panera Bread (0.8 miles)
Starbucks (0.8 miles)
Duchess Coffee (15.1 miles)
Amy's Bakery Arts Cafe (15.1 miles)
Mocha Joe's (15.1 miles)
The Works Café (15.2 miles)
Restaurants
Bagel Works (0.4 miles)
D's Deli (0.4 miles)
Papa Gallos Restaurant (0.4 miles)
Local Burger (0.4 miles)
Margaritas Mexican Restaurant (0.4 miles)
Lindy's Diner (0.5 miles)
Machina Kitchen & ArtBar (0.6 miles)
Theaters
Colonial Theatre (0.4 miles)
Physicians
Dermatology - Cheshire Medical Center/Dartmouth-Hitchcock (0.4 miles)
Ophthalmology And The Optical Shop - Cheshire Medical Center/Dartmouth-Hitchcock Keene (0.5 miles)
Westwood Center on seniors.fyi includes 5 photos including images showing dining, interior, windows, bedroom, mirrors, gym, artwork, table settings, and more.
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Westwood Center photos
×
Interior
Building
Bedroom
Windows
Exercise Equipment
Interior and Dining
Bedroom and Wall Art
Landscaping, Building, Flag, Tree, Fence, and Clouds
Windows
Artwork and Table Settings
Exercise Equipment, Gym, Rehabilitation, Physical Therapy, and Mirrors
Piano and Daylight
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