Comfort Keepers-Keene

Information last verified:

55 Main Street Ste B, Keene, NH 03431

For more information about senior living options: (844) 490-3973

4.2 from 11 reviews
5 stars
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Overall Review of Comfort Keepers-Keene

Pros

  • pro Comfort Keepers are reliable, compassionate, and professional.
  • pro They help with cleaning, groceries, and errands, and always treat the client and their home with respect.
  • pro The family gains great peace of mind knowing their loved one is in such caring hands.
  • pro The office staff are wonderful and very helpful, providing clear information about available services.
  • pro Comfort Keepers caregivers are wonderful and attentive to the client's needs.
  • pro The company is a great place to work for and is very family-oriented.
  • pro Reviewers would recommend Comfort Keepers to friends and family.

Cons

  • pro Judy, the woman in charge, was rude and uncaring about the father's needs.
  • pro She said she would send someone only when she could find someone, which could take up to two weeks.
  • pro The father had already been waiting a week, with slow progress toward care.
  • pro The agency is not one they'd want near their dad and is advised to stay away.
  • pro It took two weeks to get unskilled overnight caregivers, despite expectations of timely help.
  • pro Aides often fell asleep on shifts, and there were multiple no-shows or staff calling out.

Review

Comfort Keepers-Keene is best suited for families seeking dependable, in-home non-medical support that keeps a loved one safely independent in their own home. The program shines for seniors who mainly need help with daily tasks, light housekeeping, errands, groceries, meal planning, transportation coordination, and who value warm, professional, respectful care. Families report a calm confidence from caregivers who treat the home and its resident with dignity, and they appreciate the peace of mind that comes from consistent, communicative office support. The combination of reliable service delivery and a family-oriented culture makes this provider a practical, home-first path for aging in place, especially when distance or hectic schedules make frequent check-ins challenging. This is the kind of option that lets a loved one stay in familiar surroundings while still receiving substantial practical help.

Those weighing alternatives should be mindful that Comfort Keepers-Keene may not be the best fit for every situation. If a senior requires constant overnight supervision, complex medical oversight, or skilled nursing care on a regular basis, this agency’s non-medical focus can fall short. Families should anticipate the potential need for strict scheduling and backup support, which may not be consistently guaranteed. In cases where a caregiver’s medical tasks or around-the-clock vigilance are essential, a more medically oriented home-health provider or a facility with higher-level clinical staffing could be more appropriate. Additionally, if budget constraints demand a very predictable cost structure with guaranteed shift coverage, it is prudent to compare bids and review staffing guarantees before committing.

The strongest pro, reliable, compassionate care coupled with practical help around the home, has clear real-world value and often offsets a number of concerns. Caregivers are described as attentive to individual needs, and office staff are praised for providing abundant information and straightforward guidance. When the goal is to enable a loved one to stay in their familiar living space, the ability to count on someone to assist with cleaning, shopping, errands, and home management translates into tangible daily relief and measurable peace of mind for families. Positive personal interactions, a focus on respect for the client’s home, and a sense of partnership with families can dramatically reduce stress for caregivers and relatives alike, making it easier to navigate aging in place without sacrificing dignity or independence.

Yet some credible red flags emerge in the more challenging reviews, underscoring the practical limits of a non-medical home-care model. The most consequential downsides center on scheduling reliability and staffing continuity. Instances of delayed or slow sourcing for overnight coverage, frequent call-outs, and even no-shows raise real concerns for households that depend on consistent help, especially for overnight needs or for clients with limited mobility. Questions about value for money are also raised when non-LNA/CNA tasks are billed at premium rates, or when management communications appear inconsistent. A single negative interaction with a supervisor can disproportionately influence a family’s trust, signaling the need for careful oversight, explicit service-level agreements, and clear escalation paths before signing a long-term contract.

In concrete terms, families evaluating Comfort Keepers-Keene should push for a detailed, written plan before enrollment: a documented schedule with guaranteed backup caregivers, a clear scope of services with pricing for non-medical tasks, and defined response times for missed shifts. Request transparent staffing rotas, confirmation of caregiver qualifications, and a process for addressing concerns with a supervisor who is empowered to resolve issues quickly. If overnight support is essential, verify a dedicated overnight team, contingency coverage, and a plan for overnight safety checks. Finally, benchmark expectations against alternatives that emphasize more robust clinical support or guaranteed staffing to ensure the chosen path aligns with the level of care required.

Ultimately, Comfort Keepers-Keene remains a solid, practical option for families prioritizing home-based, non-medical support delivered with warmth and competence. It is particularly well-suited for those who value dependable daily help, a respectful home environment, and proactive office communications, coupled with peace of mind from reliable companionship. The decision hinges on the level of medical oversight needed and the importance of scheduling reliability. For households where overnight coverage, consistent staffing, and clear cost certainty are non-negotiable, exploring additional options or insisting on stronger guarantees is the prudent course. In such cases, complementing home care with a facility-based solution or a more medically oriented agency may deliver the necessary blend of safety, consistency, and medical oversight.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Comfort Keepers-Keene is an assisted living community located in Keene, NH. Our community offers a range of amenities to enhance the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor space and garden area, as well as restaurant-style dining in our on-site dining room. For those who love to read, we have a small library available. Our dedicated care staff provides 24-hour supervision and assistance with activities of daily living such as dressing, bathing, and transfers. We also offer assistance with medication management and meal preparation according to individual dietary restrictions. Our mental wellness program promotes overall emotional well-being. In addition to our excellent care services, Comfort Keepers-Keene boasts a convenient location near several amenities. Within close proximity are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. At Comfort Keepers-Keene, we strive to provide compassionate care in a comfortable and supportive environment that feels like home.

Nearby Places of Interest

This part of Keene, New Hampshire, offers a convenient and vibrant community for senior living. With a variety of restaurants such as Lindy's Diner and Margaritas Mexican Restaurant within walking distance, residents can enjoy dining options close to home. The Colonial Theatre provides entertainment opportunities for those interested in the arts, while nearby places of worship like St James Episcopal Church offer spiritual support. Access to medical care is readily available with dermatology and ophthalmology services at Cheshire Medical Center/Dartmouth-Hitchcock located nearby. Additionally, pharmacies like CVS and Rite Aid are easily accessible for medication needs. For outdoor recreation, parks like Otter Brook State Park and Mount Monadnock State Park provide opportunities for nature walks and relaxation. Transportation options include U-Haul Neighborhood Dealers and Amtrak BRA station for convenience in getting around the area. Overall, this part of Keene offers a diverse range of amenities to support an active and fulfilling lifestyle for seniors.

Restaurants

  • Lindy's Diner (0 miles)
  • Margaritas Mexican Restaurant (0 miles)
  • Local Burger (0.1 miles)
  • Bagel Works (0.1 miles)
  • Machina Kitchen & ArtBar (0.1 miles)
  • D's Deli (0.3 miles)
  • McDonald's (0.7 miles)

Theaters

  • Colonial Theatre (0.1 miles)

Places of Worship

  • St James Episcopal Church (0.1 miles)
  • Parish of the Holy Spirit (0.2 miles)
  • St Margaret Mary Religious (1.7 miles)
  • Fellowship of Christian Athletes (2.2 miles)
  • General Conference Of Seventh-Day Adventists (7 miles)
  • Harrisville Community Church (9.3 miles)
  • Baha'i Faith (11.7 miles)

Physicians

  • Dermatology - Cheshire Medical Center/Dartmouth-Hitchcock (0.1 miles)
  • Ophthalmology And The Optical Shop - Cheshire Medical Center/Dartmouth-Hitchcock Keene (0.3 miles)
  • Pattavina Maria Arnp (0.3 miles)
  • Dartmouth-Hitchcock Keene (0.3 miles)
  • Dr. Dexter's Vision Center (0.3 miles)
  • Kiser Orthodics (0.7 miles)
  • Levin Lara MD (1.3 miles)

Cafes

  • Terra Nova Coffee Roasters (0.2 miles)
  • Panera Bread (0.5 miles)
  • Starbucks (0.5 miles)
  • Duchess Coffee (15.2 miles)
  • Amy's Bakery Arts Cafe (15.2 miles)
  • Mocha Joe's (15.2 miles)
  • The Works Café (15.2 miles)

Pharmacies

  • Monadnock Folklore Society (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Rite Aid (0.8 miles)
  • Walgreens (0.8 miles)
  • Putney General Store (12.6 miles)
  • Rite Aid (12.7 miles)
  • Walgreens (14.2 miles)

Hospitals

  • The Woodward (0.5 miles)
  • Scott Thomas Clear Choice MD Centers (14.4 miles)
  • Brattleboro Retreat (15.2 miles)

Parks

  • Otter Brook State Park (3.3 miles)
  • Troy Town Common (8.9 miles)
  • Mount Monadnock State Park (11.4 miles)
  • Crowell Park (15.7 miles)

Transportation

  • U-Haul Neighborhood Dealer (13.9 miles)
  • U-Haul Neighborhood Dealer (15.1 miles)
  • Amtrak BRA (15.2 miles)

Frequently Asked Questions

Where is Comfort Keepers-Keene?

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