55 Main Street Ste B, Keene, NH 03431
For more information about senior living options: (844) 490-3973
This place is the absolute best!!! They are really caring.
They describe Judy, the woman in charge, as rude and uncaring about their father's needs. They claim the agency delays response: the VA can call all they want, but someone is sent only when they can find someone, which could take up to two weeks; their father has already waited a week. They say it is not an agency they'd want near their dad and advise others to stay away. They report that after signing on, it took about two weeks to get unskilled aides to come in for overnight shifts. They note that aides sometimes fall asleep during overnight shifts, despite it being a non-sleep shift. They mention at least four incidents of call-outs or no call/no shows, broken promises, and that the service is overpriced for non-LNA/CNA tasks; they feel the quality of service is poor, especially from managers who can't fill voids.Comfort Keepers-Keene in Keene, NH is best for families seeking in-home, non-medical assistance with a strong emphasis on personal warmth and visible caregiver compassion. The service proves most valuable when daily routines, companionship, meal preparation, light housekeeping, and regular check-ins are the priority, rather than skilled medical tasks. The strongest appeal comes from veterans' families who can leverage the VA relationship for coverage, provided the arrangement runs smoothly. Yet this VA tie can also expose scheduling fragility if the local staffing pool is stretched. In short, the right fit is a senior who values human touch and daily living support, with a household willing to oversee scheduling to keep care consistent.
Still, there are clear triggers to consider alternatives. The prospect of steady, overnight coverage is a frequent sticking point, with repeated reports of delays in starting care, unskilled overnight staff, and caregivers who fail to meet the expected sleep-shift discipline. Rudeness from management or coordinators in some encounters undermines trust, a serious concern when family members depend on timely visits and clear communication for VA-beneficiary arrangements. When pricing skews toward non-LNA/CNA-level tasks, families may question value, especially if higher-acuity needs emerge. For anyone needing predictable, high-availability skilled support or a strict, cost-controlled plan, alternatives deserve serious consideration.
On the upside, the core strength lies in caregiver warmth and genuine attentiveness when a shift is staffed. When caregivers are in place, families consistently report real compassion, reliability in daily tasks, and the sense that staff will go the extra mile to keep a senior comfortable at home. The VA-accessible angle adds practical value for veterans and their families, assuming coordination remains reliable. These positives translate into meaningful improvements in daily life, reducing isolation and enabling seniors to stay in familiar surroundings with trusted companionship and assistance.
The downsides cluster around reliability and logistics. Startups and ramp-ups can be slow, with instances where care did not begin for two weeks. Overnight shifts appear particularly vulnerable to under-staffing and fatigue, as caregivers may fall asleep or fail to arrive as scheduled. No-shows and last-minute changes erode trust and force families into constant scheduling churn. When promises fail to materialize and vacancies remain unfilled, the perceived value of the service diminishes. Financial friction compounds the problem: charging for services that don't align with CNA/LNA-level tasks leaves families wondering if the premium is justified.
The balance between strengths and weaknesses hinges on expectations and needs. For a household that can tolerate occasional delays and values the human connection above all, the positive caregiver experiences can offset several logistical headaches, especially if a stable roster is maintained over time. For clients with high medical requirements or a need for guaranteed overnight coverage and consistent CNA/LNA-level support, the cons overwhelmingly tilt toward looking elsewhere. The VA linkage helps with payment logistics but does not automatically resolve reliability gaps. A clear, written service plan with guaranteed start dates and dependable back-up coverage is essential.
Actionable next steps are concrete. Schedule a detailed intake with a supervisor who can outline caregiver qualifications, shift coverage policies, and contingency plans. Request to meet potential caregivers and observe a trial visit to assess compatibility and communication style. Obtain explicit information on overnight staffing, back-up coverage, and the protocol for no-shows. Clarify pricing in writing, particularly around tasks that fall outside CNA/LNA scope, and compare with CNA-focused agencies to assess value. Seek references from both veterans and non-veterans, and confirm current leadership and recent changes that might address prior concerns. With explicit expectations and measurable guarantees, Comfort Keepers-Keene can be the right fit for the right family.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Comfort Keepers-Keene is an assisted living community located in Keene, NH. Our community offers a range of amenities to enhance the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor space and garden area, as well as restaurant-style dining in our on-site dining room. For those who love to read, we have a small library available. Our dedicated care staff provides 24-hour supervision and assistance with activities of daily living such as dressing, bathing, and transfers. We also offer assistance with medication management and meal preparation according to individual dietary restrictions. Our mental wellness program promotes overall emotional well-being. In addition to our excellent care services, Comfort Keepers-Keene boasts a convenient location near several amenities. Within close proximity are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. At Comfort Keepers-Keene, we strive to provide compassionate care in a comfortable and supportive environment that feels like home.
This part of Keene, New Hampshire, offers a convenient and vibrant community for senior living. With a variety of restaurants such as Lindy's Diner and Margaritas Mexican Restaurant within walking distance, residents can enjoy dining options close to home. The Colonial Theatre provides entertainment opportunities for those interested in the arts, while nearby places of worship like St James Episcopal Church offer spiritual support. Access to medical care is readily available with dermatology and ophthalmology services at Cheshire Medical Center/Dartmouth-Hitchcock located nearby. Additionally, pharmacies like CVS and Rite Aid are easily accessible for medication needs. For outdoor recreation, parks like Otter Brook State Park and Mount Monadnock State Park provide opportunities for nature walks and relaxation. Transportation options include U-Haul Neighborhood Dealers and Amtrak BRA station for convenience in getting around the area. Overall, this part of Keene offers a diverse range of amenities to support an active and fulfilling lifestyle for seniors.
Comfort Keepers-Keene is located at 55 Main Street Ste B, Keene, NH 03431 in Cheshire County, New Hampshire
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