For more information about senior living options: (844) 490-3973
2 from 5 reviews
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Assisted LivingSkilled Nursing Facility
Pleasant View Center Costs & Pricing
At Pleasant View Center, the monthly cost for a private room stands at $7,530, which is significantly higher than the average rates in both Merrimack County at $5,145 and the broader context of New Hampshire where the average is approximately $5,170. This discrepancy indicates that residents may be paying a premium for the amenities and services offered at Pleasant View Center compared to similar facilities in the region. While costs can vary based on factors such as location and level of care provided, potential residents should carefully consider what benefits and features justify this higher price point.
Floor plans
Pleasant View Center
Merrimack County
New Hampshire
Private
$7,530
$5,145
$5,170
Overall Review of Pleasant View Center
Pros
The physical therapy team at the facility was praised for their great care and effectiveness in rehabilitating patients.
The nursing home portion provided good care, and the staff was able to help patients with their rehabilitation needs effectively.
Despite staffing challenges, the professional approach to therapies and rehabilitation was acknowledged as being excellent.
Cons
The care at the facility was described as poor, with call bells not being answered in a timely manner and medications missing.
Residents were left in pain and discomfort, often found crying out for help while being neglected.
A patient's clothing was frequently returned soiled and covered in fecal matter, indicating inadequate hygiene practices.
Family members reported a lack of communication from staff regarding the patient's condition, leading to missed opportunities to be present during critical moments.
There were concerns about short staffing and employees displaying indifference toward patient care.
One reviewer noted that their loved one was sometimes left unattended for long periods, resulting in distress and discomfort.
Review
The reviews provided paint a troubling picture of care at several Genesis facilities, where patients and their families express deep dissatisfaction with the level of attention and service received. A common theme among the accounts is the pervasive issue of understaffing, which seems to directly correlate with poor patient care. One caregiver described an environment where call bells went unanswered for extended periods, leaving patients in distress without timely assistance. This inadequacy not only affects patients' immediate comfort but also raises serious concerns about their overall well-being.
A particularly alarming experience was shared by a family member whose mother had been discharged from Concord Hospital after a prolonged stay in one of these facilities. The review details how the care was subpar, highlighting incidents such as delayed medication delivery and inadequate attention to basic needs. The feeling of urgency and frustration escalated when it became evident that medications were missing upon discharge; despite multiple attempts to rectify this situation at the nursing station, there were still discrepancies between what was expected and what was actually provided. This scenario paints a troubling image of administrative negligence that could potentially endanger patients’ health.
Another reviewer recounted a harrowing experience regarding their mother's final days in care. They detailed how untreated infections went unnoticed for long periods and highlighted grim situations where personal clothing was returned soiled with fecal matter, reflecting grossly inadequate hygiene standards. In an incredibly distressing recounting, they mentioned being assured that their mother was fine just hours before her passing—a tragic miscommunication that robbed them of precious moments together at her life’s end. Such experiences illustrate not just lapses in clinical care but profound emotional distress inflicted upon families during some of their most vulnerable times.
Conversely, another perspective emerged from a family whose father underwent rehabilitation at Pleasant View Center. While they acknowledged that therapy services were effective and staff seemed competent within those realms, they also shared concerns about supervision during non-therapy hours. Instances were described where the father was left unattended for extended durations—tangled in sheets or lying on wet bedding—highlighting issues related to staffing shortages that hindered more comprehensive patient oversight. Although the rehabilitation services received high praise, these ancillary concerns suggest systemic problems with holistic patient management.
Across these experiences lies an overwhelming sentiment of frustration directed toward facility management practices amidst chronic understaffing issues. Families express grave concern over how such conditions can compromise safety and dignity for residents relying on consistent care throughout their stay. When staff members are stretched thin across numerous roles as noted by reviewers, it becomes nearly impossible to provide individualized attention necessary for optimal recovery or day-to-day comfort.
Ultimately, while some aspects of service—particularly therapy quality—might meet expectations at certain Genesis facilities like Pleasant View Center, significant gaps remain troublingly apparent within general caregiving practices across the board. It is clear from both positive and negative reviews that more decisive action is required to address staffing challenges and implement better training protocols aimed at enhancing both patient comfort levels and safety measures within these environments. Until substantive improvements are made, many families are likely to feel hesitant about recommending such institutions based on these concerning testimonies surrounding resident welfare.
Features
Housing
21 resident community capacity
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Manchester (19 miles away)
Care Services
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Pleasant View Center in Concord, NH is a skilled nursing facility that offers a range of care services to meet the needs of its residents. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff at Pleasant View Center also coordinates with healthcare providers to ensure that each resident receives the necessary medical attention.
Residents at Pleasant View Center can enjoy a variety of amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. The community offers fully furnished accommodations with kitchenettes for added convenience. Housekeeping services are provided to maintain a clean and comfortable living environment.
The community also prioritizes the well-being of its residents by offering special dietary restrictions and medication management services. A mental wellness program is available to support the emotional health of residents.
Pleasant View Center is located in close proximity to various amenities including two cafes, two parks, twelve pharmacies, thirty-two physicians, twenty-eight restaurants, two transportation options, two places of worship, and three hospitals. This convenient access ensures that residents have easy access to necessary services and social opportunities.
To enhance social interaction and engagement, Pleasant View Center organizes scheduled daily activities for residents to participate in. These activities provide opportunities for socialization and contribute to an active lifestyle.
Overall, Pleasant View Center provides a comprehensive range of care services in a comfortable and supportive environment. With its convenient location and various amenities, it aims to enrich the lives of its residents while ensuring their safety and well-being.
Nearby Places of Interest
Physicians
Kalnoki Kis Emese MD Emese Kalnoki, MD (0.1 miles)
Lori M. Caprio, PA-C (0.2 miles)
Pushkala Murali, MD (0.2 miles)
Dartmouth-Hitchcock Concord | Cardiovascular Medicine (0.2 miles)
At Pleasant View Center, the monthly cost for a private room stands at $7,530, which is significantly higher than the average rates in both Merrimack County at $5,145 and the broader context of New Hampshire where the average is approximately $5,170. This discrepancy indicates that residents may be paying a premium for the amenities and services offered at Pleasant View Center compared to similar facilities in the region. While costs can vary based on factors such as location and level of care provided, potential residents should carefully consider what benefits and features justify this higher price point.
Pleasant View Center on seniors.fyi includes 8 photos including images showing interior, building, windows, architecture, landscaping, chandelier, bedroom, entrance, and more.
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