Pleasant View Center is an assisted living community in Concord, NH.
Information last verified:
239 Pleasant Street, Concord, NH 03301
For more information about senior living options: (866) 208-4318
2.5 from 51 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 stars
29
Pleasant View Center Costs & Pricing
At Pleasant View Center, the monthly cost for a private room stands at $7,530, which is significantly higher than the average rates in both Merrimack County at $5,145 and the broader context of New Hampshire where the average is approximately $5,170. This discrepancy indicates that residents may be paying a premium for the amenities and services offered at Pleasant View Center compared to similar facilities in the region. While costs can vary based on factors such as location and level of care provided, potential residents should carefully consider what benefits and features justify this higher price point.
Floor plans
Pleasant View Center
Merrimack County
New Hampshire
Private
$7,530
$5,145
$5,170
Overall Review of Pleasant View Center
common8 reviews mention this
Some staff interactions feel supportive
Some residents’ families describe staff who feel warm and responsive to day-to-day needs.
Several reviews note positive interactions, including being greeted promptly, staff with a friendly presence in common areas, and feeling at ease during the admission process. A few families also describe staff as professional and engaged with ongoing care, and one reviewer credits therapists and the rehab team for effective rehabilitation. Even in reviews that also raise serious concerns, at least one writer says the overall care mattered because their loved one was not bedridden and could handle some needs.
caveat11 reviews mention this
Medication and communication issues
Multiple reviews describe delays or gaps in medication delivery and poor communication with families.
A recurring concern is that medication and care follow-through did not match what families expected, including reports that doses were missed for hours or not administered at all. Other reviews describe call bells not being answered promptly and staff difficulty communicating with directors or acting on doctors’ orders. Some families say they had to push repeatedly to get care or paperwork handled, and one reviewer recounts repeated failures to respond after outreach.
caveat5 reviews mention this
Cleanliness problems come up repeatedly
Residents and families mention recurring cleanliness and sanitation concerns.
Several reviews mention noticeable cleanliness breakdowns, including urine odor, sticky floors, and an unsanitary room condition. Families also describe laundry or patient clothing left in distressing states and report that bed conditions were not tended to for long periods. One review also adds that the environment can be unpleasant and that residents may be left in ways that imply inadequate monitoring.
caveat6 reviews mention this
Food quality and help with eating
Food service and meal assistance are described as inconsistent in several reviews.
A number of reviews criticize food quality and portions, including reports of tasteless meals, very small portions, and side dishes that did not seem adequate. Families also describe situations where residents went without expected food or where meals were handled in a way that limited a person’s ability to eat. One reviewer describes severe lack of intake after hospice placement, while another recounts a meal being dropped and left for a resident who could not manage it independently.
caveat2 reviews mention this
Cost concerns tied to services
At least two reviews question the value of the monthly cost.
Some reviewers focus on money and billing, including being charged after signing out. Another review explicitly connects the high monthly price to unmet needs, describing limits with assistance and follow-through. These comments align with other criticisms about day-to-day service, where families say support was not what they expected for the cost.
common2 reviews mention this
Rehab therapy gets credit
Therapy is described positively for at least some residents.
At least two reviews single out rehabilitation care, including praise for therapists and the rehab department. One reviewer describes their dad being rehabilitated with professional therapy support, while another thanks therapy staff by name for care provided. While other reviews raise concerns about staffing and follow-through, these comments suggest rehab-related programming can be a bright spot for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private
Telephone
Wi-Fi/high-speed internet available
Transportation
Manchester (19 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Kalnoki Kis Emese MD Emese Kalnoki, MD (0.1 miles)
Lori M. Caprio, PA-C (0.2 miles)
Pushkala Murali, MD (0.2 miles)
Dartmouth-Hitchcock Concord | Cardiovascular Medicine (0.2 miles)
At Pleasant View Center, the monthly cost for a private room stands at $7,530, which is significantly higher than the average rates in both Merrimack County at $5,145 and the broader context of New Hampshire where the average is approximately $5,170. This discrepancy indicates that residents may be paying a premium for the amenities and services offered at Pleasant View Center compared to similar facilities in the region. While costs can vary based on factors such as location and level of care provided, potential residents should carefully consider what benefits and features justify this higher price point.
Pleasant View Center on seniors.fyi includes 8 photos including images showing interior, building, windows, architecture, landscaping, chandelier, bedroom, entrance, and more.
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Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Pleasant View Center photos
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Interior
Building
Architecture
Bedroom
Windows
Landscaping
Entrance
Seating Area
Interior
Bedroom and Television
Dining
Living Room
Landscaping
Windows
Building
Architecture
Trees and Garden
Chandelier
Seating Area and Lobby
Entrance
Exterior
Flag and Daylight
Brick
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