Pleasant View Center in Concord, NH

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  • Interior

    A cozy sitting area with two armchairs, a wooden table with a lamp and flowers, and large windows with striped curtains.
  • Building

    A picturesque view of a building surrounded by lush greenery and gardens.
  • Architecture

    A beautiful pink residential building with a brick extension under a cloudy sky.
  • Bedroom

    A cozy hospital room with a single bed, floral wallpaper, and two chairs by the window.
  • Windows

    A formal dining room with elegant furniture and large windows adorned with curtains.
  • Landscaping

    A well-lit hotel exterior showcasing modern architecture and landscaping.
  • Entrance

    A view of a hotel entrance featuring classical architecture against a clear blue sky.
  • Seating Area

    A spacious and elegantly designed lobby area featuring stylish furniture and decorative chandeliers.

Pleasant View Center in Concord, NH

239 Pleasant Street, Concord, NH 03301

For more information about senior living options: (844) 490-3973

2.5 from 51 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 stars
29

Assisted Living Skilled Nursing Facility

Pleasant View Center Costs & Pricing

At Pleasant View Center, the monthly cost for a private room stands at $7,530, which is significantly higher than the average rates in both Merrimack County at $5,145 and the broader context of New Hampshire where the average is approximately $5,170. This discrepancy indicates that residents may be paying a premium for the amenities and services offered at Pleasant View Center compared to similar facilities in the region. While costs can vary based on factors such as location and level of care provided, potential residents should carefully consider what benefits and features justify this higher price point.

Floor plansPleasant View CenterMerrimack CountyNew Hampshire
Private$7,530$5,145$5,170

Overall Review of Pleasant View Center

Pros

  • pro Pleasant View has made many positive changes, and its staff is wonderful.
  • pro Sarah Varney is warm, professional, and highly effective.
  • pro Sarah Varney is quick to respond to suggestions and requests regarding care.
  • pro The receptionist warmly greeted guests and made them feel welcome.
  • pro The atmosphere is calm and peaceful, and residents feel genuinely cared for.
  • pro The staff treat residents with kindness and compassion; Lea in therapy and the rest of the staff are impressive.

Cons

  • pro The facility is described as a horrible place with neglectful care.
  • pro It is consistently understaffed, causing delays in medications and inadequate attention to residents.
  • pro There are ongoing cleanliness issues, including urine odor and dirty, sticky floors.
  • pro The staff are accused of lacking empathy and compassion toward residents.
  • pro Residents are left without timely assistance, sometimes suffering in pain or in their own waste.
  • pro The food is reported as tasteless with very small portions and poor quality.

Review

Pleasant View Center in Concord, NH is best suited for families pursuing a rehab-forward stay where a warm, sociable atmosphere and accessible frontline staff can help stabilize transitions. The building often feels calm and welcoming, with a receptionist who makes visitors feel at ease and therapists who deliver tangible progress in care and rehabilitation. In practice, the strongest day-to-day asset is the people: a proactive, personable culture that can make admissions smoother and care plans more responsive when a family engages actively. The location near a hospital ecosystem also offers logistical clarity for urgent medical needs or transfers. For families prioritizing therapy outcomes and a comforting, neighborly vibe, this community can be a practical starting point.

Those whose top priorities are flawless clinical oversight, bulletproof medication management, or immaculate housekeeping will want to consider alternatives. Reviews repeatedly flag delays in medications, inconsistent communication with families, and ongoing staffing constraints that leave care teams stretched thin. Understaffing manifests as missed or delayed treatments, and odors or cleanliness lapses recur in several accounts. For loved ones who require constant, high-touch supervision, or for families unable to visit regularly to advocate, Pleasant View represents a higher-variance option where outcomes hinge on who is on shift and how closely families monitor daily care.

Yet certain strengths counterbalance the risk when the unit has adequate staffing and engaged personnel. The same warm energy that greets visitors can translate into steady daily attention, particularly in rehab services where therapists and aides are repeatedly cited as capable and compassionate. A proactive liaison - often the resident-facing staff or front desk - can smooth the path from hospital to home, and the overall atmosphere can feel reassuring for families during transitions. Resident involvement, including participation in councils and community events, demonstrates that when residents are engaged, Pleasant View can deliver meaningful routines and improvements without requiring intensive medical intervention.

However, the cons in aggregate consistently challenge the facility's reliability. Multiple voices describe staffing shortages that translate into delayed or missing medications and slow responses to call bells. Cleanliness concerns - odor, sticky floors, uncleaned rooms, personal items going missing - erode dignity and comfort. Communication gaps with directors and case managers leave families feeling unheard and decisions slow, sometimes with care gaps that provoke real worry. Several accounts touch on adverse outcomes, including perceived neglect and poor handling of end-of-life experiences. Taken together, these themes cast a long shadow over care stability, especially for residents with higher needs or families unable to supervise closely.

Still, the existence of solid rehab performance and genuinely kind staff means risk is not absolute. When shifts are adequately staffed and families stay engaged, care can be more reliable, with therapy and daily routines meeting reasonable expectations. The rehab therapies and the supportive behaviors of certain clinicians provide a practical counterweight to systemic gaps, making Pleasant View workable for residents with moderate needs and active advocacy. The key reality is variability: some weeks feel well-run and compassionate, while others reveal the fragility of operations. For risk-averse families, this variability is a decisive factor that demands thorough vetting before committing.

For decision-making, approach Pleasant View with a disciplined checklist. Schedule a tour and speak with current residents and families about everyday routines, not just marketing language. Ask for specific staffing ratios by shift, concrete call-bell response times, and the process for medication reconciliation. Inspect cleanliness, temperature control, and how personal items are tracked and recovered when missing. Request recent care plans, incident logs, and quality-improvement updates, and probe leadership about accountability and escalation paths. If these questions cannot be answered satisfactorily or if ongoing advocacy feels essential, consider alternatives where oversight and consistency are more reliably assured. The objective remains clear: secure a setting where warmth does not come at the expense of safety and dependable care.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (19 miles away) Manchester (19 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant View Center in Concord, NH is a skilled nursing facility that offers a range of care services to meet the needs of its residents. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff at Pleasant View Center also coordinates with healthcare providers to ensure that each resident receives the necessary medical attention.

Residents at Pleasant View Center can enjoy a variety of amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. The community offers fully furnished accommodations with kitchenettes for added convenience. Housekeeping services are provided to maintain a clean and comfortable living environment.

The community also prioritizes the well-being of its residents by offering special dietary restrictions and medication management services. A mental wellness program is available to support the emotional health of residents.

Pleasant View Center is located in close proximity to various amenities including two cafes, two parks, twelve pharmacies, thirty-two physicians, twenty-eight restaurants, two transportation options, two places of worship, and three hospitals. This convenient access ensures that residents have easy access to necessary services and social opportunities.

To enhance social interaction and engagement, Pleasant View Center organizes scheduled daily activities for residents to participate in. These activities provide opportunities for socialization and contribute to an active lifestyle.

Overall, Pleasant View Center provides a comprehensive range of care services in a comfortable and supportive environment. With its convenient location and various amenities, it aims to enrich the lives of its residents while ensuring their safety and well-being.

Nearby Places of Interest

Physicians

  • Kalnoki Kis Emese MD Emese Kalnoki, MD (0.1 miles)
  • Lori M. Caprio, PA-C (0.2 miles)
  • Pushkala Murali, MD (0.2 miles)
  • Dartmouth-Hitchcock Concord | Cardiovascular Medicine (0.2 miles)
  • Concord Urology (0.2 miles)
  • Nh Neurospine Institute (0.2 miles)
  • Cardiac Associates (0.2 miles)

Pharmacies

  • The Prescription Center (0.2 miles)
  • Rite Aid (1 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Northeast Pharmacy (1.6 miles)
  • Rite Aid (1.7 miles)
  • Rite Aid (1.9 miles)

Hospitals

  • Concord Hospital 5th Floor (0.3 miles)
  • Convenient Md Concord (1.8 miles)
  • Concord Ambulatory Surgery Center (2.1 miles)

Restaurants

  • Tucker's (1 miles)
  • Hermanos Cocina Mexicana (1.4 miles)
  • Dos Amigos Burritos (1.4 miles)
  • The Works Café (1.4 miles)
  • McDonald's (1.4 miles)
  • Cheers Grille & Bar (1.4 miles)
  • The Barley House (1.5 miles)

Parks

  • White Park (1 miles)
  • Grappone Park (1.4 miles)
  • Rolfe Park (6 miles)

Places of Worship

  • St John The Evangelist (1.4 miles)
  • Bow Mills United Methodist Church (2 miles)

Cafes

  • Revelstoke Coffee (1.5 miles)
  • Starbucks (3.9 miles)
  • The Everyday Cafe & Pub (8 miles)

Transportation

  • cord Municipal Airport (CON) (2.6 miles)
  • Brigham Joe (4.2 miles)

Frequently Asked Questions

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