Penny Lane Shared Home-Elderly in Boscawen, NH

Pros

• The facility is beautiful and staffed with friendly personnel who treat residents like family.
• The environment is very clean and the staff are attentive and professional.
• The interior is spotless and well-designed, with gorgeous outdoor views.
• The staff care deeply about residents and their families.
• The memory care unit is spotless and bright, with attentive, professional staff.
• Residents are well cared for and valued by a compassionate team.
• The first-floor common area is a bright, social hub where residents enjoy activities.
• The building and grounds are beautiful, with a caring and dedicated staff.
• The staff are consistently friendly, helpful, and devoted to patient care.
• The facility provides excellent care, great food, and a wide range of activities.
• The staff are genuine, kind, and devoted to every resident and family.
• The atmosphere feels welcoming and resort-like in its comfort and amenities.

Cons

• They described the facility as a “squeaky wheel” kind of place.
• They reported the facility for turning off a patient’s alarm and for bed sores, and were told staff didn’t like him and he was annoying.
• The food for residents is disgusting and overly salty, with low-salt options only when requested.
• Money was stolen from their room, suggesting security issues.
• Management is accused of picking favorites and protecting inappropriate residents from consequences, which is unfair to employees.
• After a friend’s death, staff left over 15 boxes outside in freezing weather for families to sort through.

Review

Penny Lane Shared Home-Elderly in Boscawen is best suited for families that want a warmly social, home-like environment where residents live amid a lively program of activities, attentive staff, and a facility that feels both clean and inviting. The community earns praise for its bright, modern ambiance, generous common areas, and on-site perks like a library, theater, café, salon, and inviting outdoor spaces. It is particularly compelling for families seeking memory-care support or transitional care that aims to feel less clinical and more like a comfortable home while still delivering capable, hospital-level attention when needed. The overall impression is of a place that prioritizes human connection, with staff repeatedly described as caring, genuine, and engaged.

Those who may want to consider alternatives include families prioritizing absolute consistency and uniform safety across every shift, or those who place a premium on dining quality and routine care over social programming. A minority of voices signal concerns about uneven experiences: one account describes a troubling interaction with staff and a reluctance to safeguard a resident, while another notes a theft incident and questions about accountability. Another reviewer cites limited shower frequency and inconsistent meal quality, suggesting a preference for facilities with more regimented daily routines or stricter food standards. For these reasons, households with very high safety expectations or a tighter budget constraint may wish to compare with smaller, more tightly managed homes.

The core strengths, exceptional cleanliness, engaging programming, and a staff culture described as consistently kind and attentive, often offset the less-positive notes. Residents and families report a hospital-grade level of care when needed, complemented by a broad slate of activities and social events that keep aging adults active and mentally engaged. The on-site amenities create a self-contained, inviting environment: a welcoming cafe, a bright atrium, a well-appointed library and theater, and accessible outdoor spaces that foster casual visits from family. This combination tends to reduce isolation, support meaningful engagement, and provide families with visible reassurance about daily life inside the building.

Another standout advantage is the staffing narrative. Reviews repeatedly highlight the quality and dedication of the team, from reception to direct care, food service, and maintenance. The consistency of praise across multiple departments reinforces confidence that residents are treated with dignity and warmth. The presence of a robust memory-care unit described as spotless and well-staffed further reinforces Penny Lane as a plausible option for families seeking dementia-appropriate care without sacrificing the feel of a familiar home environment. Family members also note regular, proactive communication about a loved one’s status, which helps reduce anxiety during transitions.

Nonetheless, prospective residents should weigh several caveats. While many experiences are outstanding, a handful of anecdotes point to variability in day-to-day safety culture and some personal-care practices. The most serious concerns center on legitimate questions about accountability, and whether all residents are treated with equal regard. Food quality appears inconsistent for some, with at least one review calling meals less appealing and noting that special dietary needs require explicit requests. The shower frequency mentioned by one resident also signals that routines can diverge from expectations. These factors do not negate the overall care quality, but they warrant direct inquiries during tours and in contract discussions.

In the end, Penny Lane Shared Home-Elderly represents a practical, high-touch option for families who value a vibrant, resident-centered environment with strong staff relationships and ample on-site amenities. It is a strong fit for those who want social engagement, ongoing activity, and visible warmth from caregivers, especially if memory-care or transitional care is anticipated. For households where absolute consistency, top-tier dining quality, or minimal staffing variability are non-negotiables, it is prudent to compare with smaller or more tightly managed options. A definitive decision should come after in-person visits focused on staffing cadence, daily routines, meal service, and the facility’s safeguards, conversations that reveal how the community translates its many strengths into reliable, day-to-day resident experiences.

The Boscawen area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With several restaurants within close proximity, such as Alan's of Boscawen Restaurant and Donatello's Pizza, seniors can enjoy delicious meals without having to travel far. Nearby pharmacies like Penacook Pharmacy and Health Mart Pharmacy provide easy access to medication and healthcare needs. Additionally, parks like Rolfe Park and Jamie Welch Memorial Park offer opportunities for outdoor recreation and relaxation. For medical care, there are reputable physicians like Penacook Family Physicians and hospitals like Concord Ambulatory Surgery Center within a reasonable distance. Overall, the Boscawen area provides a welcoming environment with essential resources for seniors looking to settle down in a peaceful community.

Restaurants

• Alan's of Boscawen Restaurant (0.1 miles)
• Donatello's Pizza (1.7 miles)
• CC Tomatoes (1.9 miles)
• McDonald's (2.4 miles)
• Freaky‘S Ice Cream (2.7 miles)
• The 19th Hole At Beaver Meadow (2.8 miles)
• Tea Garden Restaurant (6.4 miles)

Physicians

• Penacook Family Physicians (0.5 miles)
• Sleep Center At Concord Hospital (5 miles)
• Concord Family Medicine (5 miles)
• Concord Imaging Center (6 miles)
• GI Associates of NH (6 miles)
• Community Medical Associates (6 miles)
• Dartmouth-Hitchcock Concord (6 miles)

Pharmacies

• Penacook Pharmacy (0.7 miles)
• Fisherville Pharmacy (1.8 miles)
• Health Mart Pharmacy (1.9 miles)
• PharMerica (4.2 miles)
• Northeast Pharmacy (5.5 miles)
• Rite Aid (5.7 miles)
• Rite Aid (6.6 miles)

Parks

• Rolfe Park (1 miles)
• Jamie Welch Memorial Park (2 miles)
• Grappone Park (5.9 miles)
• White Park (6.4 miles)
• Elm Brook Park (9.1 miles)

Hospitals

• Concord Ambulatory Surgery Center (6 miles)
• Concord Hospital 5th Floor (6.7 miles)
• Convenient Md Concord (6.8 miles)

Cafes

• Revelstoke Coffee (6.6 miles)
• The Everyday Cafe & Pub (7.2 miles)
• Starbucks (7.3 miles)

Places of Worship

• St John The Evangelist (7.2 miles)
• Bow Mills United Methodist Church (8.8 miles)

Transportation

• cord Municipal Airport (CON) (7.4 miles)
• Brigham Joe (9.1 miles)