15 Constitution Drive Ste 144, Bedford, NH 03110
For more information about senior living options: (844) 490-3973
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Ridgewood Center is described by many families and visitors as a place where caring, attentive staff can make a meaningful difference in daily life. A number of reviews praise individual nurses for going above and beyond during a patient's stay. One family member recalled their mom's first night, noting that the nurses brought a fan and other comforts, and that the care felt thoughtful and personal. Another visitor highlighted how staff greeted them warmly during a visit with a therapy dog, and how the overall experience - especially in terms of kindness and smiles - left them feeling confident in the facility. The sense that the people who work there truly care about residents shines through in multiple accounts, with several guests specifically mentioning patience, welcoming attitudes, and a genuine willingness to help.
The staff in general receive a great deal of praise for being friendly, helpful, and dedicated. Reviewers repeatedly describe staff as a "great group of people" who treat residents with dignity and respect, and who work hard to ensure that needs are met promptly. Families speak of staff staying late or going the extra mile to accommodate a loved one's routines, preferences, and special requests - whether it's arranging a timely dinner, assisting with settling in, or simply offering a reassuring presence. Several comments emphasize the feeling that Ridgewood staff act like a family, a theme echoed by multiple voices across different units and visits. There is also gratitude for staff's readiness to communicate, respond to questions, and keep families informed.
Beyond the people, several reviewers commend the facility's physical environment and security. The building is described as well-kept and secure, and the campus features appealing outdoor spaces such as a courtyard that residents and families can enjoy. Families appreciate the opportunity to spend time outside comfortably and safely, noting that the grounds and overall upkeep contribute positively to the sense of well-being. When combined with the positive staffing narratives, these environmental factors reinforce a picture of a place where residents can feel both supported and safe.
There are, however, notable criticisms embedded within the overall mix of reviews. A particularly strong negative voice from an earlier review describes a period of severe decline for a family member, with accusations of insufficient staffing, broken equipment, and a breakdown in basic care and safety. The writer asserts that communication was virtually non-existent, doors and laundry systems failed, and residents suffered from falls and neglect - an account that stands in stark contrast to the more contemporary praise. The reviewer warns that this impression feels dated but remains a cautionary counterbalance to the otherwise positive stories, suggesting that experiences can vary significantly by time and circumstance.
In addition to that dated critique, other reviewers point to ongoing operational challenges that can color the experience. A few families mention difficulty with communication when staffing is tight, noting delays in returning calls or in answering questions. There are also more concrete service concerns raised, including a report mentioning dirty bedsheets lasting for weeks and other lapses in basic cleanliness, alongside a separate note about meals sometimes arriving cold. These elements remind readers that even highly regarded facilities must contend with real pressures on staffing and resources, and that consistency can be a challenge in some moments.
Despite these tensions, a large portion of the most recent feedback centers on the positive, reassuring realities of everyday life at Ridgewood. Several families describe long-term satisfaction with the care their loved ones receive, including stories of residents who thrive there and prefer to stay once they've settled in. People recount compassionate interactions, the warmth of staff, and the sense that Ridgewood staff are mindful of each resident's dignity, safety, and comfort. Parents, spouses, and siblings repeatedly express gratitude for the way the staff respond to questions, navigate difficult days, and help families feel connected to the care journey. Some reviews even highlight special moments - such as holding beloved visits, therapy animal days, and community activities - that bring joy to residents and families alike.
In sum, Ridgewood Center emerges as a place with strong, widely recognized strengths and a few persistent cautions. The overwhelming theme is one of people - the staff - who show kindness, patience, and a commitment to resident dignity. The environment is praised for security and cleanliness, and the quality of interactions often leaves families feeling confident in their loved ones' daily care. Yet there are reminders that staffing pressures can affect communication and, in some cases, basic services such as cleanliness or food quality. For families considering Ridgewood, the takeaway is to view it as a community with many heartening, person-centered qualities, while also asking pointed questions about current staffing levels, room upkeep, meal service, and channels for timely communication to ensure expectations align with the day-to-day realities of the unit you're evaluating.
Fox Rehab is a beautiful assisted living community located in Bedford, NH. Our facility offers a variety of amenities to ensure that our residents feel comfortable and at home. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer to cook on their own, each room also has a kitchenette.
We understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to all residents. Our outdoor spaces offer a peaceful retreat for relaxation or socializing with friends and family. We also have a small library where residents can enjoy reading books or participating in book clubs.
At Fox Rehab, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in medication management to ensure that residents receive their prescribed medications accurately and on time. We also offer specialized care for those with diabetes, including monitoring diets and providing support.
We believe that mental wellness is essential for overall health, which is why we have implemented a mental wellness program to support emotional well-being. In addition, our community offers various resident-run activities and scheduled daily activities to keep our residents engaged and entertained.
Convenience is key at Fox Rehab with numerous amenities nearby. Residents can enjoy the convenience of nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
Fox Rehab strives to provide a warm and caring environment where residents can thrive physically, mentally, and emotionally while receiving the assistance they need.
Fox Rehab - Nursing Home is located at 15 Constitution Drive Ste 144, Bedford, NH 03110 in Hillsborough County, New Hampshire
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