Fox Rehab - Nursing Home

15 Constitution Drive Ste 144, Bedford, NH 03110

For more information about senior living options: (844) 490-3973

4.3 from 64 reviews
5 stars
43
4 stars
13
3 stars
0
2 stars
1
1 stars
7

Assisted Living

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    Overall Review of Fox Rehab - Nursing Home

    Pros

    • pro The nurses were great.
    • pro Ridgewood has the most thoughtful staff.
    • pro The building is well kept.
    • pro The courtyard is a beautiful and secure outdoor space.
    • pro Nice facility.
    • pro Very clean facility.
    • pro The grounds are great for outdoor time.
    • pro The staff have been very nice and accommodating.

    Cons

    • pro Staff were negligent in caring for a father, with dirty bedsheets for more than three weeks and poor communication.
    • pro A reviewer stated there was not one good thing to say about the facility, its processes, doctors, follow-up, safety, or medical care.
    • pro The facility and its equipment were filthy and in disrepair, with broken doors, broken and dirty equipment, lost laundry, and remotes whose buttons were smashed.
    • pro Care was hampered by severe understaffing, with many staff leaving and communication suffering as a result.
    • pro On several occasions, police and fire responders were needed because residents wandered out of the building and could not be found.
    • pro Food was served cold about 80 percent of the time.
    • pro The reviewer called the facility the worst healthcare facility they had ever visited, stating it was dangerous and that the family suffered as a result.

    Review

    Ridgewood Center is described by many families and visitors as a place where caring, attentive staff can make a meaningful difference in daily life. A number of reviews praise individual nurses for going above and beyond during a patient's stay. One family member recalled their mom's first night, noting that the nurses brought a fan and other comforts, and that the care felt thoughtful and personal. Another visitor highlighted how staff greeted them warmly during a visit with a therapy dog, and how the overall experience - especially in terms of kindness and smiles - left them feeling confident in the facility. The sense that the people who work there truly care about residents shines through in multiple accounts, with several guests specifically mentioning patience, welcoming attitudes, and a genuine willingness to help.

    The staff in general receive a great deal of praise for being friendly, helpful, and dedicated. Reviewers repeatedly describe staff as a "great group of people" who treat residents with dignity and respect, and who work hard to ensure that needs are met promptly. Families speak of staff staying late or going the extra mile to accommodate a loved one's routines, preferences, and special requests - whether it's arranging a timely dinner, assisting with settling in, or simply offering a reassuring presence. Several comments emphasize the feeling that Ridgewood staff act like a family, a theme echoed by multiple voices across different units and visits. There is also gratitude for staff's readiness to communicate, respond to questions, and keep families informed.

    Beyond the people, several reviewers commend the facility's physical environment and security. The building is described as well-kept and secure, and the campus features appealing outdoor spaces such as a courtyard that residents and families can enjoy. Families appreciate the opportunity to spend time outside comfortably and safely, noting that the grounds and overall upkeep contribute positively to the sense of well-being. When combined with the positive staffing narratives, these environmental factors reinforce a picture of a place where residents can feel both supported and safe.

    There are, however, notable criticisms embedded within the overall mix of reviews. A particularly strong negative voice from an earlier review describes a period of severe decline for a family member, with accusations of insufficient staffing, broken equipment, and a breakdown in basic care and safety. The writer asserts that communication was virtually non-existent, doors and laundry systems failed, and residents suffered from falls and neglect - an account that stands in stark contrast to the more contemporary praise. The reviewer warns that this impression feels dated but remains a cautionary counterbalance to the otherwise positive stories, suggesting that experiences can vary significantly by time and circumstance.

    In addition to that dated critique, other reviewers point to ongoing operational challenges that can color the experience. A few families mention difficulty with communication when staffing is tight, noting delays in returning calls or in answering questions. There are also more concrete service concerns raised, including a report mentioning dirty bedsheets lasting for weeks and other lapses in basic cleanliness, alongside a separate note about meals sometimes arriving cold. These elements remind readers that even highly regarded facilities must contend with real pressures on staffing and resources, and that consistency can be a challenge in some moments.

    Despite these tensions, a large portion of the most recent feedback centers on the positive, reassuring realities of everyday life at Ridgewood. Several families describe long-term satisfaction with the care their loved ones receive, including stories of residents who thrive there and prefer to stay once they've settled in. People recount compassionate interactions, the warmth of staff, and the sense that Ridgewood staff are mindful of each resident's dignity, safety, and comfort. Parents, spouses, and siblings repeatedly express gratitude for the way the staff respond to questions, navigate difficult days, and help families feel connected to the care journey. Some reviews even highlight special moments - such as holding beloved visits, therapy animal days, and community activities - that bring joy to residents and families alike.

    In sum, Ridgewood Center emerges as a place with strong, widely recognized strengths and a few persistent cautions. The overwhelming theme is one of people - the staff - who show kindness, patience, and a commitment to resident dignity. The environment is praised for security and cleanliness, and the quality of interactions often leaves families feeling confident in their loved ones' daily care. Yet there are reminders that staffing pressures can affect communication and, in some cases, basic services such as cleanliness or food quality. For families considering Ridgewood, the takeaway is to view it as a community with many heartening, person-centered qualities, while also asking pointed questions about current staffing levels, room upkeep, meal service, and channels for timely communication to ensure expectations align with the day-to-day realities of the unit you're evaluating.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Manchester (4 miles away) Manchester (4 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Fox Rehab is a beautiful assisted living community located in Bedford, NH. Our facility offers a variety of amenities to ensure that our residents feel comfortable and at home. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer to cook on their own, each room also has a kitchenette.

    We understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to all residents. Our outdoor spaces offer a peaceful retreat for relaxation or socializing with friends and family. We also have a small library where residents can enjoy reading books or participating in book clubs.

    At Fox Rehab, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in medication management to ensure that residents receive their prescribed medications accurately and on time. We also offer specialized care for those with diabetes, including monitoring diets and providing support.

    We believe that mental wellness is essential for overall health, which is why we have implemented a mental wellness program to support emotional well-being. In addition, our community offers various resident-run activities and scheduled daily activities to keep our residents engaged and entertained.

    Convenience is key at Fox Rehab with numerous amenities nearby. Residents can enjoy the convenience of nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

    Fox Rehab strives to provide a warm and caring environment where residents can thrive physically, mentally, and emotionally while receiving the assistance they need.

    Nearby Places of Interest

    Hospitals

    • Marketing Initiatives (0.3 miles)
    • Bedford Ambulatory Surgical Center (1.5 miles)
    • Catholic Medical Center (3 miles)
    • Elliot Hospital (4 miles)
    • Elliot Hospital Surgical Day Care (4 miles)

    Restaurants

    • Copper Door (0.3 miles)
    • 1750 Taphouse (1.2 miles)
    • Taipei & Tokyo 3 (1.3 miles)
    • T-Bones Great American Eatery (1.4 miles)
    • McDonald's (1.6 miles)
    • Puerto Vallarta Mexican Grill (1.6 miles)
    • River Road Tavern (1.6 miles)

    Physicians

    • Elliot Family Medicine at Bedford (0.3 miles)
    • Dartmouth-Hitchcock Specialties (1.4 miles)
    • OTC Center (1.4 miles)
    • Medical Group of Manchester (1.4 miles)
    • Bedford Medical Imaging Center (1.5 miles)
    • Retina Vision Center (1.5 miles)
    • Dartmouth-Hitchcock Bedford | Family Medicine (1.5 miles)

    Places of Worship

    • Manchester Christian Church (0.9 miles)

    Cafes

    • Panera Bread (1.3 miles)
    • Starbucks (1.4 miles)
    • The Inside Scoop (1.7 miles)
    • Pressed Cafe (1.8 miles)
    • Starbucks (3.4 miles)
    • Starbucks (3.9 miles)

    Pharmacies

    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (2.2 miles)
    • Rite Aid (3 miles)
    • CVS Pharmacy (3.1 miles)
    • Rite Aid (3.1 miles)

    Transportation

    • Eastern Bank Business Center at Manchester Boston Regional Airport (3.8 miles)
    • Manchester-Boston Regional Airport (MHT) (3.9 miles)

    Parks

    • Nuthin' But Good Times (4.1 miles)
    • Stark Park (4.5 miles)
    • Merrimack Commons (5.6 miles)

    Theaters

    • Cinemagic Hooksett (6.8 miles)

    Frequently Asked Questions

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