360 Rt 101, Ste 3B, Bedford, NH 03110
For more information about senior living options: (844) 490-3973
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The company is considered among the best caregiving organizations by reviewers. The owners and director are seen as operating for all the right reasons. The caregivers are highly skilled with diverse areas of expertise. Clients, families, and employees are treated with respect and dignity in a commendable working environment. The team is thoughtful and caring, with staff genuinely there for the right reasons. The service enables clients to remain in their own homes, with flexible and attentive care.
The caregiver sent was not matched and proved useless with a client with dementia, hardly did anything, and spent much personal time on her phone, while bringing crafts unsuitable for a 90-year-old. The office would not substitute the caregiver due to a two-week cancellation notice, leading to two more weeks with someone ineffective and payment for an unused week. The company did not return a $1,500 deposit. The company was described as taking advantage of families in desperate situations, being greedy and unethical.360 SHS in Bedford is best suited for families seeking deeply personal, home-based care delivered by a mission-driven team. The community excels when a loved one needs daily support with activities of daily living, companionship, and steady in-home assistance while staying in familiar surroundings. Leadership matters here: owners and the director are visibly invested, and that involvement translates into a culture where staff are respected, well-trained, and aligned around the client's dignity. This is a practical fit for households that prioritize continuity of care, a stable caregiver roster, and a service ethos that values humanity as much as help.
Those who may want to consider alternatives are households needing rigid guarantees or a tightly controlled care plan. If the priority is a flawless caregiver match with zero risk of performance gaps or if 24/7 supervision without scheduling friction is non-negotiable, other options - such as traditional assisted living or larger home-care providers with formal dementia programs and guaranteed assignments - may offer greater predictability. Some reviews signal that, in urgent dementia scenarios, a caregiver who isn't well matched can undermine care quality, and that financial terms can feel punitive when changes are needed quickly.
The strongest positives from 360 SHS center on the depth and breadth of caregiving talent and the respectful culture. Caregivers bring diverse areas of expertise, and the staff - together with a leadership team that visibly supports both clients and families - creates a sense of trust and continuity. Families repeatedly note that care partners become an extension of the family, with a level of thoughtfulness and dedication that enables loved ones to remain at home with dignity. The flexibility to adapt schedules and services to shifting needs is a genuine operational strength, particularly for those who require changing levels of support over time.
Yet, not every experience aligns perfectly with that ideal. A notable concern is caregiver matching: a caregiver who is not suited to dementia needs can leave a client underserved, and when problems arise the response is not always immediate enough for the situation. Another recurring thread centers on policy friction: a two-week cancellation notice and related charges can feel punitive in moments of crisis, and there are mentions of deposits not being refunded when service changes occur. These aspects don't negate the care quality in many cases, but they do introduce financial and scheduling risk that families must weigh against the benefits of in-home support.
When deciding, families should run a practical checklist. Clarify the agency's caregiver matching process, backup coverage for absences, and how quickly a replacement can be arranged. Insist on a clear, written cancellation and deposit policy, and request concrete examples of how disputes have been resolved for other families. Ask for recent client references with dementia- and home-care needs similar to your own, and request a detailed outline of pricing, including any add-ons or hourly rate changes. If possible, negotiate a short trial period or periodic reassessment to confirm fit without long-term commitment. In short, the right choice hinges on whether the family's priority is warm, flexible, in-home care under principled leadership, or the certainty of tighter guarantees and more predictable cost structures elsewhere.
Overall, 360 SHS stands out as a strong fit for families seeking compassionate, home-based support with leadership oversight and a flexible approach that can grow with mounting needs. The proven care culture and client-centered ethos offset many common home-care gaps, delivering meaningful value when the goal is to keep a loved one at home with dignity. However, the downsides - potential mismatches in dementia care, and a policy framework that can feel burdensome during urgent transitions - mean alternatives should be considered for households needing unwavering caregiver alignment and rock-solid financial terms. This community remains a thoughtful, capable option, especially for those who can leverage its strengths while proactively addressing the watchpoints.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.360 Shs in Bedford, NH is a vibrant and well-equipped assisted living community that aims to provide a comfortable and enjoyable environment for its residents. Our community offers a range of amenities designed to enhance daily living and promote relaxation.
Residents can enjoy their favorite TV shows or movies with cable or satellite TV in the privacy of their own rooms. Our dining room provides a welcoming space for residents to gather and enjoy delicious meals together. The entire facility is fully furnished, ensuring that residents feel right at home from the moment they move in.
Our beautifully maintained garden offers a peaceful outdoor space where residents can take leisurely walks or simply relax amidst nature. Housekeeping services are provided to ensure that our community remains clean and tidy at all times.
Each resident is provided with a kitchenette for added convenience, allowing them to prepare light meals or snacks whenever they desire. Additionally, our move-in coordination service aims to make the transition into our community as seamless as possible.
We understand the importance of socialization, which is why we offer restaurant-style dining where residents can enjoy delicious meals while interacting with others. Our small library provides a cozy space for book enthusiasts to indulge in their favorite reads.
To ensure connectivity, telephone services are available for residents to stay connected with loved ones. For those who prefer digital communication, Wi-Fi/high-speed internet access is also provided.
Our highly trained staff offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also accommodate special dietary restrictions including diabetes diets and other special dietary needs. Meal preparation and service are handled by our dedicated staff members.
The mental wellness program at 360 Shs prioritizes the overall emotional well-being of our residents through various therapeutic activities and engagement programs.
Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities organized by our staff. This allows them to socialize with fellow residents while enjoying entertaining and engaging experiences.
Located in a convenient area, our community is surrounded by several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to various amenities and services within close proximity.
At 360 Shs in Bedford, NH, we are dedicated to providing a comfortable and enriching assisted living experience for our residents.
360 Shs is located at 360 Rt 101, Ste 3B, Bedford, NH 03110 in Hillsborough County, New Hampshire
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