Visiting Angels in Auburn, NH

Pros

• Sheila is a caregiver filled with passion and intelligence who goes above and beyond.
• Alex is professional, friendly, and attentive, helping with transportation and even assisting on the dance floor.
• Priscilla, Paula, and Kim are a dependable care team whose visits bring happiness and peace of mind.
• Desiree in the office is awesome and responsive, offering amazing support.
• Therese is the most caring and compassionate caregiver, a true friend and part of the family.
• Visiting Angels is described as a godsend, delivering compassionate, reliable in-home care.
• The staff are consistently punctual, caring, and thorough, ensuring safety and independence.
• The caregivers are patient, kind, and respectful, helping with daily activities while preserving dignity.
• The organization is highly recommended for its professionalism, empathy, and ability to keep loved ones at home safely.

Cons

• Mom could get a little ornery.
• The first visit with a fill-in caregiver often spent the initial encounter explaining issues and what was needed, instead of providing care.
• The onboarding was criticized because some caregivers did not read client information before visiting.
• They would have appreciated more case-manager pop-in visits to emphasize careful documentation in the care book.

Review

Visiting Angels in Auburn, NH is best suited for families who want highly reliable, non-medical in-home care that keeps a loved one in familiar surroundings while receiving daily assistance, companionship, and personal care. The program shines for seniors dealing with memory loss, Parkinson's, or general post-surgical recovery, where a consistent team can help with activities of daily living, medication reminders, meal preparation, light housekeeping, errands, and transportation. The core value is the human connection: caregivers who are patient, attentive, and able to form a trust-based relationship with both the client and family, turning visits into meaningful routines rather than merely tasks to be completed.

Alternatives become worth weighing when medical oversight or around-the-clock clinical nursing is the explicit requirement. Visiting Angels does not operate as a hospice or hospital, and families needing ongoing skilled nursing, wound care, or specialized medical management should consider certified home health agencies or facility-based options. If the need is truly 24/7 intensive medical supervision or highly specialized care for complex conditions, or if a rigid, schedule-driven model is essential, exploring other providers or settings is prudent. Likewise, if ensuring a single, long-tenured caregiver is critical and turnover risks are a top concern, it pays to probe continuity guarantees and caregiver assignment policies upfront.

The strongest pros of this Auburn operation offset its potential drawbacks through a combination of caregiver quality, administrative responsiveness, and flexible service design. Families consistently praise compassionate, capable caregivers who show up on time, stay engaged, and adapt to the client's changing needs. The ability to secure a well-matched caregiver team - often with overlaps for consistency - delivers real peace of mind and supports independence at home. Administrative staff and case managers are repeatedly described as responsive and thorough, providing clear information on services, scheduling, and costs, sometimes through a family-friendly online "portal" that keeps everyone aligned. That blend of human warmth and practical systems is the bedrock of reliable, long-term care at home.

Experience across many families reinforces that the team's dedication translates into tangible improvements in daily life. Caregivers routinely perform a wide range of tasks - from helping with personal care and mobility to taking clients on outings, sharing meals, or simply providing companionship that lifts mood and reduces isolation. The testimonials highlight multiple caregivers who become trusted allies, with staff proactively addressing concerns, matching personalities to client needs, and staying connected with families about progress or changes in condition. Even when care arrangements shift - such as transitioning from days to more intensive needs - the organization demonstrates its capacity to adapt while keeping the client's preferences and routines intact.

Nonetheless, practical decisions should include a candid check on process details that influence day-to-day experiences. One reviewer noted that "fill-in" caregivers can require initial orientation to the client's specifics, suggesting the value of pre-visit briefings and up-to-date care plans. Families should insist on a clear handover procedure, a designated care manager, and regular check-ins to ensure continuity. It is also wise to request demonstrations of the client portal and invoicing practices, and to establish expectations for how quickly issues are escalated and resolved. Asking for dementia- and hoarding-support experience, as well as a plan for unforeseen absences, helps mitigate potential gaps.

The practical takeaway is straightforward: Visiting Angels Auburn stands out as a premier partner for in-home elder support when the goal is preserving independence and comfort at home with compassionate, capable caregivers. The model prioritizes person-centered care, continuity where possible, and transparent administration, all of which translate into meaningful relief for families navigating aging, illness, or recovery. For families needing robust medical supervision or a facility-based option, alternatives should be explored; for those who want to empower a loved one to remain at home with trusted Angels guiding daily life, this Auburn team offers a compelling, proven fit. Careful interviewer-style due diligence - covering caregiver matching, continuity guarantees, and cost transparency - will ensure the chosen plan aligns with both the loved one's needs and the family's peace of mind.

Physicians

• Dartmouth-Hitchcock Manchester (3.9 miles)
• Dartmouth-Hitchcock Manchester | Cardiovascular Medicine (3.9 miles)
• Elliot OBGYN (4.8 miles)
• Elliot Senior Health Center-Radiology (4.8 miles)
• Manchester Urology Associates (4.9 miles)
• Amoskeag Anesthesia (4.9 miles)
• Lisa B Doyle MD (5.4 miles)

Pharmacies

• Rite Aid (4.7 miles)
• Hannaford Pharmacy (5.3 miles)
• CVS Pharmacy (5.4 miles)
• Walgreens (5.4 miles)
• Rite Aid (5.6 miles)
• Rite Aid (5.6 miles)
• Walgreens (5.7 miles)

Hospitals

• Elliot Hospital Surgical Day Care (4.9 miles)
• Elliot Hospital (4.9 miles)
• Catholic Medical Center (6.6 miles)
• Bedford Ambulatory Surgical Center (7.3 miles)

Restaurants

• Burger King (5.3 miles)
• Villaggio Ristorante (5.3 miles)
• Bagel Cafe (5.4 miles)
• Applebee's (5.5 miles)
• Puritan Backroom Restaurant (5.5 miles)
• Puritan Ice Cream & Take Out (5.5 miles)
• Center Scoop (5.6 miles)

Theaters

• Cinemagic Hooksett (5.3 miles)

Cafes

• Starbucks (5.5 miles)
• Starbucks (5.7 miles)
• Starbucks (7.1 miles)
• Panera Bread (7.5 miles)
• Starbucks (7.5 miles)
• Pressed Cafe (7.9 miles)

Parks

• Stark Park (6.3 miles)
• East Derry Historic District (7.7 miles)
• Donati Memorial Park (8.3 miles)

Transportation

• Manchester-Boston Regional Airport (MHT) (7.1 miles)
• Eastern Bank Business Center at Manchester Boston Regional Airport (7.3 miles)