Information last verified:
4910 Koenig Road, Reno, NV 89506
For more information about senior living options: (844) 490-3973
The place is clean. The caregivers are quite pleasant.
They rarely answer the phone. They do not return calls.Saint Pauls Home Care III in Reno, NV is best suited for seniors who want a clean, orderly environment and genuinely pleasant frontline caregivers, and who can tolerate uneven administrative responsiveness. The facility presents a calm, well-kept atmosphere where daily life feels orderly and staff interactions are friendly. Families that prioritize a hospitable, resident-focused vibe on the floor will find this a reassuring home base for routine personal care, housekeeping, and companionship. The key caveat is a need for dependable communication from the administrative side; when inquiries are met with delays, the overall experience can quickly feel disconnected from the care happening at the resident level.
Those considering this community should also be aware of who may want to explore alternatives. If reliable, timely updates to family members and a proactive administrator are non-negotiable, other options with stronger communication practices should be on the shortlist. This is not a place to overlook the importance of timely calls, appointment scheduling, and rapid responses to changes in health or daily routines. For families that require robust, transparent reporting and a high-touch administrative culture, Saint Pauls Home Care III risks falling short, especially during times of transition or medical adjustment.
On the upside, the most tangible pros are clear and meaningful: a clean facility and caregivers who are consistently pleasant. The environment contributes to a sense of safety and dignity, with surfaces, rooms, and common areas that feel cared for. Frontline staff appear engaged in the residents’ day-to-day needs, offering friendly interaction, patient assistance, and a respectful approach to personal care. Those benefits matter a great deal when daily routines depend on reliable help with bathing, dressing, meals, and mobility. In practice, these positives can offset some irritations from administrative gaps by delivering steady, human-centered care in the moment.
However, the dominant downside is substantial and cannot be ignored. The most persistent complaint is that the phones are rarely answered, and calls are not consistently returned. This creates real friction for families trying to coordinate medical appointments, pharmacy changes, or even routine updates about appetite, sleep, or mood. Inconsistent communication undermines trust and can delay critical decisions, placing more strain on caregivers who must operate with uncertain guidance from families. The 3-star overall rating from two reviews reflects a split experience: the care staff may be doing its job well at the person-to-person level, but the governance and communication layer is pulling in the opposite direction.
To make a well-informed choice, families should prioritize practical, up-front verification of the operational seams. Before committing, request a candid tour of the administration practices: who handles family communications, what the expected response times are, and how urgent changes are escalated. Ask for a dedicated point of contact for family updates, and review a sample week of daily notes or care plans so caregivers’ actions align with medical and personal preferences. Seek references from current families about responsiveness during medical changes or scheduling adjustments. Consider negotiating a short trial period or a phased transition to observe whether administrative follow-through actually improves in real life.
Ultimately, the decision hinges on balancing environment and warmth against communication reliability. Saint Pauls Home Care III offers a clean home with pleasant caregivers, which is a real asset for daily comfort and dignity. Yet the critical friction point, unreliable administrative responsiveness, can undermine overall peace of mind for families managing ongoing health needs. If dependable, proactive communication is non-negotiable, this community warrants comparison against other Reno options with stronger governance and clearer family-update practices. For families prepared to champion clear lines of contact, and to establish explicit expectations with administration, a closer look and a structured visit are strongly recommended.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Saint Pauls Home Care III in Reno, NV is a fully furnished and comfortable assisted living community that offers a range of amenities and care services to meet the needs of its residents. The dining room provides delicious meals with special dietary restrictions taken into consideration. Housekeeping services ensure that the living spaces are always clean and well-maintained.
Residents can enjoy the peaceful outdoor space and garden, allowing them to relax and take in the fresh air. Wi-Fi/high-speed internet is available for those who want to stay connected with loved ones or browse the internet.
The staff at Saint Pauls Home Care III are dedicated to providing assistance with activities of daily living, including bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive the necessary medical attention. Medication management is available to help residents stay on track with their medication schedules.
Scheduled daily activities keep residents engaged and entertained, promoting social interaction within the community. Transportation arrangements are made for medical appointments and transportation to nearby doctors' offices.
The community is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essentials and recreational options within close proximity.
Overall, Saint Pauls Home Care III provides a welcoming and supportive environment where seniors can receive personalized care while enjoying a range of amenities and nearby conveniences.
Saint Pauls Home Care III is located at 4910 Koenig Road, Reno, NV 89506 in Washoe County, Nevada
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