201 Rhodes Road, Reno, NV 89511
For more information about senior living options: (844) 490-3973
Hilary Lederman, APRN, is welcoming, kind, and puts patients at ease with her knowledge. Dr. To is professional and caring. Nate, the pharmaceutical tech, is awesome and goes the extra mile to keep medications in the best health. Nancy, the receptionist, is sweet and kind. The clinic provides excellent service with on-site testing and convenient parking. Everyone is always very friendly. Dr. Martin Morrizon is a very good orthopedic doctor. Nurse Ruth Skinner is very attentive and speaks clearly. Dr. Laura Sullivan is exceptionally knowledgeable and compassionate, taking time to explain heart function. Caring, compassionate doctors are willing to listen and take charge of patients' health.
Dr. Jake Ichino was inconsiderate and rude; patients felt unheard, irritated, annoyed, and rushed, and he was unprofessional. Lindsey was the worst person ever and rude. The clinic was absolutely horrible; it would not let the patient see the physician despite being late, showing little understanding. The facility was very unresponsive; data hadn't been uploaded and emails went unanswered. There was no help from Dr. Ichino; bogus fees and hidden costs inflated out-of-pocket expenses (over $500 for a brief initial visit with an EKG). The place charged twice for one visit - doctor and facility fees - making a short visit costly and the doctor's visit useless. The doctor brushed off the patient's concerns and did not provide direct answers; MyChart replies took 2?3 days. The clinic did not accept the patient's insurance (Aetna) and the patient was still looking for a cardiologist. The staff directed questions about diagnostics to MyChart and provided slow or no timely responses.Heart To Heart in Reno, NV is best suited for seniors who need ongoing cardiology oversight and value having tests done on-site within a Renown-affiliated network. Families pursuing a clear, path-driven care plan for heart health - especially those managing chronic conditions and needing regular testing and specialist input - will find this clinic a practical choice. The strongest draw is access to respected cardiologists and a care ecosystem that can coordinate studies, follow-ups, and education in a single visit when possible. For those who want a straightforward, highly consistent care experience with predictable interactions, this clinic often meets that need when aligned with the right physicians.
Alternatives should be on the radar for anyone who prioritizes uniformly warm bedside manner, consistent scheduling, and fully transparent pricing. Reviews reveal a wide range of interpersonal experiences - from evident professionalism and compassion to outright bluntness and rushed visits. Scheduling and communication gaps appear in several instances, and the billing story is uneven, with some patients facing unexpected charges or delays in responses. For families carrying tight travel plans, strict insurance requirements, or a preference for a tightly managed care cadence, comparing other cardiology options within Reno - or outside the Renown network - is a prudent step.
On balance, the on-site testing and the caliber of certain physicians are clear positives. The clinic is repeatedly cited for efficient access to diagnostic services and for clinicians who explain heart function with clarity and patience. Positive personal testimonials highlight Dr. Laura Sullivan and Dr. To as exceptionally knowledgeable and caring, with supportive staff who genuinely engage patients. The combination of convenient parking and a practical, education-forward approach to heart health adds tangible value for families navigating complex care decisions and needing tangible, easy-to-understand guidance.
Still, the negatives cannot be ignored. One physician is described as inconsiderate and rushed, leaving patients feeling unheard. Billing practices have prompted concerns about double charges and surprisingly high out-of-pocket costs for relatively brief visits. Responsiveness can slip, with delayed answers through patient portals and limited proactive communication from some staff. The inconsistency in provider quality and the need to obtain a second opinion from another physician also emerge as recurring themes. For families seeking a consistently smooth, low-friction experience, these concerns may be significant.
The key pros only partly offset the main cons unless a careful patient-provider match is achieved. When the right clinicians are chosen, and when tests and consultations occur with minimal administrative friction, Heart To Heart delivers meaningful health benefits - especially for patients with ongoing cardiac needs who value rapid diagnostic capability and expert interpretation. The offset strengthens when billing questions are addressed upfront and insurance compatibility is confirmed before appointing. For others, the friction in scheduling, communication, and billing can overshadow the care advantages, making alternatives worth pursuing.
In the end, the decision hinges on what matters most: access to on-site cardiac testing and expert clinicians versus a consistently predictable, transparent care experience. If priority is strong cardiology leadership, clear explanations, and seamless access to tests within a regional network, Heart To Heart warrants serious consideration - particularly when selecting a physician known for compassionate, thorough care and when costs are clarified in advance. If the emphasis is on uniform bedside manner, dependable scheduling, and pristine billing transparency, exploring other Reno cardiology options is advisable. Prospective patients should verify which doctors are accepting their insurance, obtain a clear pre-visit price estimate, and insist on a preliminary conversation about care plans and communication preferences before committing.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heart To Heart is an exceptional assisted living community located in Reno, NV. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our spacious dining room provides a warm and inviting atmosphere for residents to gather and enjoy delicious meals prepared by our experienced staff. Each apartment is fully furnished, providing residents with the ultimate convenience and comfort. Our beautiful garden offers a serene outdoor space for residents to relax and unwind.
At Heart To Heart, we understand the importance of maintaining a clean and organized living environment. That's why we provide housekeeping services to ensure that our residents' apartments are always tidy and well-maintained. Additionally, we offer move-in coordination services to make the transition into our community as seamless as possible.
For those who require assistance with daily activities, our compassionate staff is available to provide support with bathing, dressing, transfers, and more. We also coordinate with health care providers to ensure that each resident's medical needs are met.
We understand the unique dietary needs of our residents. Our team is well-equipped to accommodate special dietary restrictions such as diabetes diets or other specific requirements. Meal preparation and service are provided to ensure that residents receive nutritious meals tailored to their individual needs.
Transportation arrangements for medical appointments are made readily available for our residents' convenience. Whether it's transportation to doctors' appointments or other medical needs, we strive to make sure that every resident has reliable transportation options.
Engaging in enjoyable activities is an essential part of the overall well-being of our residents. That's why we offer scheduled daily activities designed to promote social interaction, mental stimulation, and physical exercise.
Within close proximity of Heart To Heart are two pharmacies, ten physicians, four restaurants, and two hospitals. This ensures that essential healthcare resources are easily accessible whenever needed.
Heart To Heart is committed to providing a nurturing environment where residents can thrive both physically and emotionally. With remarkable amenities, comprehensive care services, and a convenient location, we strive to create an exceptional assisted living experience for each and every resident.
Heart To Heart is located at 201 Rhodes Road, Reno, NV 89511 in Washoe County, Nevada
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