201 Rhodes Road, Reno, NV 89511
For more information about senior living options: (844) 490-3973
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Hilary Lederman, A.P.R.N., was welcoming, kind, and caring, putting the patient at ease with her knowledge. Dr. To is professional and caring. Nate, the pharmaceutical technician, is awesome and goes the extra mile to keep patients in the best health. Nancy, the receptionist, is sweet and kind. Dr. Laura Sullivan is highly knowledgeable and caring, with sincere compassion. Renown Institute for Heart and Vascular Health is highly recommended and considered #1. The staff are friendly and helpful. Ruth Skinner is attentive and speaks clearly. The clinic offers excellent service with tests onsite and convenient parking. Caring, compassionate doctors listen and take charge of patients' health. The facility provides quick attention. Dr. Martin Morrizon is a very good orthopedic doctor. The clinic has helped patients feel they were given their life back after CHF.
Dr. Jake Ichino was inconsiderate and rude during the visit; the patient left feeling unheard, irritated, annoyed, and rushed; he was extremely unprofessional and would not be recommended. Lindsey was extremely rude. The clinic was absolutely horrible and unaccommodating when the reviewer arrived 13 minutes late, showing no understanding of the situation. The clinic is very unresponsive, with crucial data not uploaded and no replies to emails. No help from Dr. Ichino; bogus fees and hidden costs even with insurance; initial visit cost over $500 for less than 15 minutes and an EKG. This place charges twice for a single visit: a doctor's fee and a separate facility fee, resulting in high out-of-pocket costs even for a short visit. The doctor brushed off concerns, did not provide direct answers, and responses on MyChart were slow. The practice would not accept the reviewer's insurance (Aetna), and they are still looking for a cardiologist.Renown Institute for Heart and Vascular Health draws a wide range of experiences from people who come through its doors. Some patients arrive feeling overwhelmed by the idea of specialized cardiac care, only to be met with warmth and reassurance by the clinic's staff. A common thread in the more positive reviews is the impression that a number of team members genuinely care about making the visit as smooth and reassuring as possible. In particular, several patients highlighted how certain clinicians and staff helped put them at ease from the moment they arrived, turning what could have been an intimidating process into something manageable. The interactions that left a lasting impression tended to center on kindness, clear explanations, and a willingness to take the time needed to order the appropriate tests and explain what those tests showed.
Among the staff, multiple reviewers singled out Hilary Lederman, a nurse practitioner, for her welcoming and caring demeanor. Descriptions emphasized that she was knowledgeable and able to order the necessary tests in a calm, reassuring way, which helped patients feel more at ease during what can be a stressful health journey. Other positive mentions included a physician described as highly knowledgeable and compassionate, with one reviewer noting that the physician took care to explain how the heart works and how monitoring would proceed between appointments. On the support side, people spoke warmly about a pharmaceutical technician who consistently went the extra mile to ensure medications supported the patient's health goals, as well as reception and nursing staff who were friendly, attentive, and easy to interact with. A patient also praised the facility's ability to perform tests on site and the convenience that came with that, including parking.
Yet, the experience at this clinic isn't universally positive. A number of reviews recount situations where patients felt they were not heard or were rushed during their visits. In some cases, reviewers described encounters with a physician who seemed inconsiderate or unprofessional, leaving them with a sense of being dismissed or not fully understood. These accounts paint a picture of a care environment where bedside manner and communication quality can vary significantly between visits and providers, contributing to feelings of frustration and disappointment for those particular patients. Additional notes of disappointment centered on the responsiveness of the clinic's messaging systems; some patients reported delays in replies via MyChart and felt that their questions or concerns took longer than expected to be addressed.
Billing and cost concerns also emerge in several reviews, coloring the overall impression of the practice for some patients. A recurring theme is the perception of hidden or extra charges beyond the doctor's time, such as a separate facility fee, which could double the amount billed for a single visit. Specific anecdotes describe out-of-pocket costs that seem higher than anticipated, even when insurance is involved, along with instances of initial visit charges that were well over five hundred dollars for limited in-person time with a physician and a brief EKG. The financial aspect of care is evidently a significant source of anxiety for some patients, with warning about potential co?ts that aren't always clearly communicated upfront. There are also mentions of insurance limitations, including a complaint that the clinic did not accept certain insurers, which complicates access for some patients seeking care there.
Despite the mixed experiences, there is also a clear sense of the clinic's strengths in certain domains. Reviewers consistently note the value of having on-site testing capabilities and the convenience that comes with it, along with an overall sense that many clinicians are comfortable engaging with patients to discuss diagnoses and treatment plans. Some patients speak positively about referrals and the idea that, when a physician is a good match, the care experience can be very positive. A few accounts emphasize that certain staff members - like dedicated nurses or reception personnel - can significantly improve the patient experience through attentiveness, clear communication, and a patient-centered approach. For some individuals with complex conditions like congestive heart failure, these positive interactions appear to have had a meaningful impact on their quality of life, reinforcing a sense that the clinic can be a source of substantial benefit when the fit is right.
In terms of overall recommendations and what to expect, readers should prepare for a broad spectrum of experiences. The clinic is described as a place where compassionate, knowledgeable clinicians can deliver excellent care and where on-site testing and supportive staff can make visits efficient and reassuring. On the other hand, patients should be aware that experiences with certain providers can vary, and issues such as wait times, appointment availability, communication via patient portals, and billing transparency can significantly color the visit. For anyone considering care here, a practical approach would be to confirm insurance coverage and any potential costs upfront, ask about the timeline for test results and follow-ups, and, if possible, seek a clinician who aligns with your communication style and needs. The institution clearly has the capacity to deliver excellent care and meaningful health improvements for some patients, and it also presents challenges that can affect others depending on provider, timing, and administrative processes.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heart To Heart is an exceptional assisted living community located in Reno, NV. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our spacious dining room provides a warm and inviting atmosphere for residents to gather and enjoy delicious meals prepared by our experienced staff. Each apartment is fully furnished, providing residents with the ultimate convenience and comfort. Our beautiful garden offers a serene outdoor space for residents to relax and unwind.
At Heart To Heart, we understand the importance of maintaining a clean and organized living environment. That's why we provide housekeeping services to ensure that our residents' apartments are always tidy and well-maintained. Additionally, we offer move-in coordination services to make the transition into our community as seamless as possible.
For those who require assistance with daily activities, our compassionate staff is available to provide support with bathing, dressing, transfers, and more. We also coordinate with health care providers to ensure that each resident's medical needs are met.
We understand the unique dietary needs of our residents. Our team is well-equipped to accommodate special dietary restrictions such as diabetes diets or other specific requirements. Meal preparation and service are provided to ensure that residents receive nutritious meals tailored to their individual needs.
Transportation arrangements for medical appointments are made readily available for our residents' convenience. Whether it's transportation to doctors' appointments or other medical needs, we strive to make sure that every resident has reliable transportation options.
Engaging in enjoyable activities is an essential part of the overall well-being of our residents. That's why we offer scheduled daily activities designed to promote social interaction, mental stimulation, and physical exercise.
Within close proximity of Heart To Heart are two pharmacies, ten physicians, four restaurants, and two hospitals. This ensures that essential healthcare resources are easily accessible whenever needed.
Heart To Heart is committed to providing a nurturing environment where residents can thrive both physically and emotionally. With remarkable amenities, comprehensive care services, and a convenient location, we strive to create an exceptional assisted living experience for each and every resident.
Heart To Heart is located at 201 Rhodes Road, Reno, NV 89511 in Washoe County, Nevada
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