Heart To Heart in Reno, NV

Heart To Heart is an assisted living community in Reno, NV.

Information last verified:

201 Rhodes Road, Reno, NV 89511

For more information about senior living options: (866) 208-4318

3.5 from 23 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 stars
7

Overall Review of Heart To Heart

differentiator 2 reviews mention this

Medication support is a strength

Medication support stands out in reviews about this location's care team.

Several reviewers specifically praise medication-related help, including a pharmaceutical tech going the extra mile to help keep medications on track. Others also describe clinicians ordering the needed testing and acting on results, which reviewers frame as helping them feel more in control of their condition. Together, residents-in-touch with care describe a hands-on approach to medication and follow-through.

common 9 reviews mention this

Staff kindness and attentiveness

Many reviewers describe the care team as kind and attentive.

A consistent thread in the reviews is how welcoming and caring the staff feel. Reviewers mention physicians and nurses who take time to listen, explain what is happening, and respond with compassion. Others also describe the general environment as friendly and helpful, with some calling out specific staff for being attentive and clear.

caveat 4 reviews mention this

Communication and follow-up gaps

Some reviewers report delays or a lack of follow-up.

A subset of reviews describe problems getting timely help or answers. Reviewers mention being unresponsive, having information not handled after they shared it, and taking multiple days to get replies through messaging. Others describe feeling ignored or rushed when trying to address concerns, even after sharing context ahead of the visit.

caveat 3 reviews mention this

Charges and insurance concerns

Some reviewers raise concerns about fees and insurance acceptance.

Reviews also include multiple cost-related complaints. Some reviewers describe unexpected or unclear charges, including being charged in a way they felt was duplicated. Others report insurance issues, including a refusal to take a specific insurance provider, adding to disappointment with the visit experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 7 resident community capacity 7 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Reno Tahoe International (9 miles away) Reno Tahoe International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • McDonald's (1.7 miles)
  • Skipolini's Italian (2 miles)
  • BJ's Restaurant & Brewhouse (2.1 miles)
  • Twisted Fork (3.4 miles)
  • In-N-Out Burger (5.6 miles)
  • Butchers Kitchen Char-B-Que (6 miles)
  • Sushi Minato (6.5 miles)

Physicians

  • Charlotte Kermode APRN (1.9 miles)
  • Nevada Orthopedics (3.6 miles)
  • Western Nevada Foot & Ankle Center (3.7 miles)
  • Sierra Pediatrics (3.7 miles)
  • Silver Sage Center For Family Medicine (3.9 miles)
  • Maria Sheila Santa Maria Torres MD (4.3 miles)
  • Renown Medical Group - Endocrinology (4.3 miles)

Pharmacies

  • CVS Pharmacy (3.1 miles)
  • Walmart Pharmacy (3.4 miles)
  • CVS Pharmacy (6.4 miles)
  • Target Pharmacy (6.4 miles)
  • Scolari's Food & Drug Company (7.6 miles)
  • Save Mart Supermarkets (7.6 miles)
  • Walgreens (8.5 miles)

Hospitals

  • Renown Health (3.7 miles)
  • Tahoe Pacific Hospital (4.3 miles)
  • Behavioral Medicine Associates (6.6 miles)
  • Manor Care (9 miles)

Cafes

  • The Cup Café (6.5 miles)
  • Perenn Bakery (6.9 miles)
  • Starbucks (6.9 miles)
  • Starbucks (7.8 miles)
  • Magpie Coffee Roasters (9.7 miles)

Places of Worship

  • St Mary in the Mountains Catholic Church (6.9 miles)

Parks

  • Bartley Ranch Regional Park (7.1 miles)
  • Washoe Lake State Park (7.4 miles)
  • Mira Loma Park Maintenance Shop (7.8 miles)
  • Village Green Park (9.4 miles)

Transportation

  • Reno-Tahoe International Airport (RNO) (9.2 miles)
  • Escape Lounges (9.2 miles)
  • Baggage Claim (9.2 miles)
  • Terminal C (9.2 miles)
  • Reno Tahoe Rental Car (9.3 miles)
  • Hertz Rent A Car (9.3 miles)

Frequently Asked Questions

Where is Heart To Heart?

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