Sunrise Hospital & Medical Center in Las Vegas, NV

Pros

• The staff is awesome.
• Everyone treated patients with kindness and respect.
• The CNAs and nurses in the observation unit advocate for patients.
• Nurse Soleydi tried to reach the surgeon several times, making the patient feel special.
• Sunrise Hospital is easy and convenient and lives up to the reviews.
• Dr. Rey is great and personable, explaining things clearly.
• NP Maria with the lung and ICU team is amazing.
• Peyton went above and beyond for the patient.
• Night RN Laul has a wonderful sense of humor.
• Geselle, the unit director, is very sweet and makes sure everything is great.
• Nicole NP with lung and ICU has been absolutely amazing.
• Sunrise NICU nurses cared for the baby like their own, especially nurse Rhea.
• Meleka from Neuro showed kindness, patience, and professionalism.
• The OU nurses are very nice, helpful, and attentive.

Cons

• One reviewer describes the emergency department doctor as having a humiliating, contemptuous attitude and leaving them waiting for 20 minutes.
• Another reviewer says the hospital is terrible, with rude front-desk staff and ridiculous rules, and would not recommend it.
• A reviewer notes that while many NICU nurses were nice, some were very rude.
• A reviewer recounts that an ICU nurse was incredibly rude when asked about a relative's well-being.
• The same reviewer mentions a front-desk staffer with red hair who was described as the rudest person they had ever seen.
• A reviewer reports neglect on the stroke unit, noting that leg compression devices were not reapplied, which was unacceptable and dangerous.
• Another reviewer criticizes the discharge process as rushed and poorly coordinated, leaving the patient to navigate to the car after surgery.

Review

Sunrise Hospital & Medical Center in Las Vegas is best suited for families facing complex medical needs where high-level surgical care, intensive monitoring, and rapid, compassionate bedside support are non-negotiable. The facility earns its keep with standout neuro, cardiac, and post-operative services, reinforced by an interdisciplinary team that communicates clearly and acts with immediacy. A strong NICU and pediatric presence also make it a viable choice for families with infants or young children who may require specialized care. In short, for patients anticipating significant procedures, stroke or cardiac recovery, or needing intensive observation and rehabilitation, Sunrise delivers a robust, capable environment.

But caution is warranted for those who prize uniform experiences across every unit or who require a seamless delivery-to-discharge story in a single, consistently flawless arc. Several reviews flag variable experiences from floor to floor, with particular concerns about a few interactions on delivery floors, front-desk or non-clinical communication, and discharge coordination. For obstetric patients or new parents, the hospital's strengths in surgical and neonatal care sit alongside stories of inconsistent care on some units. Families should consider alternatives if a comprehensive, consistently uniform experience across all departments is a top priority.

The most persuasive pros center on nursing leadership, responsiveness, and a genuine focus on patient comfort. Across the OU (observation unit), CCU, and neuro-ICU, bedside nurses are repeatedly described as attentive, compassionate, and proactive - taking ownership of pain control, call-light responsiveness, and daily reassurance. Post-operative care stands out, with many patients praising efficient recovery, meticulous monitoring, and empathetic teams that explain procedures and set realistic expectations. The anesthesia and surgical teams are frequently singled out for competence, with patients noting smoother recoveries and clear, thorough briefings that reduce anxiety during the scary window after procedures. When care hinges on skilled hands and collaborative communication, Sunrise consistently meets that standard.

Where the gaps appear, they tend to be situational rather than systemic. Several reviews recount ideal experiences in neuro, cardiac, and pediatric/subspecialty units, counterbalanced by reports of slower discharge processes, moments of disorganization, and frustration with certain staff interactions on specific floors. A few patients describe feeling dismissed or hurried in discharge, or encountering front-line staff whose tone undermined trust. Not every patient experiences these hiccups, but the pattern matters for families mapping out a stay that could stretch several days or weeks. The hospital's clinical capability remains high; the risk is variability in the non-clinical elements that color the overall experience.

To translate pros into actionable decisions, rely on Sunrise where the clinical team is trusted to execute complex care with precision and compassion. If the priority is a high probability of excellent surgical and ICU outcomes, reinforced by nurses who advocate for the patient and coordinate across specialties, Sunrise is a strong fit. In circumstances where discharge planning, front-desk coordination, or cross-unit consistency are critical for peace of mind, it pays to document preferences early, request a named nurse or case manager, and establish a clear escalation path for any concerns. For obstetric and delivery-related care, weigh the mixed signals you've seen in reviews against the hospital's documented strengths in NICU and neonatal recovery, and consider whether a facility with consistently praised maternity services would better align with expectations.

Overall, Sunrise Hospital & Medical Center remains a compelling choice for families needing sophisticated, high-stakes medical care delivered with real dedication. The undeniable upside rests in the caliber of clinical teams and the warmth of many bedside providers who routinely go beyond the call to comfort and inform. The practical caveat is awareness of potential variability outside the most praised units. When planning a stay, families should map out your care teams, confirm the primary nurse and unit leadership, and prepare to engage proactively with discharge planning. In a landscape of strong clinical capability tempered by occasional non-clinical friction, Sunrise offers a trustworthy path for navigating serious health events with confidence.

This area of Las Vegas, Nevada, is conveniently located near various medical facilities such as Sunrise Hospital and Medical Center, Digestive Disease Specialists, and Comprehensive Cancer Centers of Nevada. There are several pharmacies within a short distance for easy access to medications. Transportation options include the Las Vegas Monorail stations for convenient travel around the city. There are a variety of restaurants and cafes in the area offering a range of dining options. Additionally, there is a place of worship nearby for those seeking spiritual support. Overall, this part of Las Vegas offers accessibility to healthcare services, transportation options, dining choices, and opportunities for spiritual engagement, making it potentially suitable for seniors looking for a well-rounded living environment.

Physicians

• Sunrise Hospital and Medical Center (0 miles)
• Digestive Disease Specialists (0.8 miles)
• Comprehensive Cancer Centers of Nevada (1.3 miles)
• Las Vegas Skin and Cancer South Pecos (2.7 miles)
• Southwest Medical Rancho Urgent Care (2.8 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)

Transportation

• Las Vegas Monorail - Sahara Station (1.2 miles)
• Las Vegas Monorail - Harrah's/Quad Station (2.1 miles)
• ARIA Express Bellagio Station (2.8 miles)
• Security Checkpoint (3.2 miles)
• International Arrivals (3.2 miles)
• The Club (3.2 miles)
• Terminal 3 (3.2 miles)

Restaurants

• The Garage (1.3 miles)
• Lotus of Siam (1.4 miles)
• The Marketplace (1.5 miles)
• Peppermill Inn (1.5 miles)
• McDonald's (1.5 miles)
• Tacos El Gordo (1.6 miles)
• Encore Beach Club (1.7 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.1 miles)
• The LINQ Hotel & Casino (2.2 miles)
• Dutch Bros Coffee (2.8 miles)
• Hello Kitty Cafe (3 miles)
• Primrose (3 miles)

Places of Worship

• Iglesia Ni Cristo (3 miles)