Somerset Commons

Pros

• The maintenance team is highly professional and fixes requests promptly.
• The staff are friendly, helpful, and quick to respond to issues.
• Alejandra and Hasani are professional and effectively resolve leasing questions.
• Maintenance requests are typically addressed within a day.
• Residents would highly recommend Somerset Commons to seniors seeking a nice, affordable, and lively community.
• The community is quiet, clean, and well kept, with security that makes residents feel safer.
• Management provides prompt service and is committed to safety and security.
• The apartments are well kept, spacious, and the community is inviting.
• The leasing team provides excellent relocation assistance and makes moving smooth.
• The maintenance staff are thorough, patient, and explain everything clearly.
• Office staff are kind and patient, making residents feel heard.
• Residents are happy and feel well cared for in this 55+ community, with on-time maintenance and a caring staff.

Cons

• They had a bad experience with people broadcasting into their apartment, using their first name, making negative comments, and telling them to move or leave; management didn't act and they had to break their lease and leave.
• They described the complex as the second worst place they have rented in their life.
• There were no pool privileges in the Summer of 2024 due to an inspection that never occurred, which residents called ridiculous and unacceptable.
• The spa never worked, yet residents paid to use it and received no discount for not using it.
• Carpets were dirty and the padding released dirt; the repair person was unreliable, and residents should not allow anyone in without being present.
• One reviewer advised not to move in and gave it less than one star.
• Maintenance work was rushed and incomplete, with some repairs not fully done.

Review

Somerset Commons feels like a place where residents consistently notice and appreciate the care that goes into everyday living. Across a wide range of experiences, the common thread is a team of professionals who show up with courtesy, competence, and a genuine willingness to help. Residents repeatedly describe the community as quiet, clean, and well-kept, with a feeling of safety that comes from both attentive staff and a secure environment. The tone is overwhelmingly positive: people are impressed by how smoothly things run, how friendly and respectful the staff are, and how easy it is to feel at home here.

Maintenance and service stand out as a cornerstone of the resident experience. Many reviews highlight maintenance requests being handled quickly and efficiently, often within a day. The work is described as thorough and reliable, with residents noting that repairs are completed promptly and to their satisfaction. Specific technicians are praised for their diligence and friendly demeanor, including recognition of individuals who fix air conditioning, plumbing, and general repair tasks with speed and expertise. One reviewer even described a repair as "fast and great," and another noted that the maintenance team not only resolved the issue but also offered practical tips to prevent future problems. The consistency and responsiveness of maintenance contribute heavily to the sense that Somerset Commons is a well-managed and resident-focused community.

The leasing office and management team receive high praise for their professionalism and personal touch. Residents frequently point to Alejandra, Hasani, Omar, and other team members as being especially helpful, patient, and knowledgeable. Alejandra is repeatedly singled out for her responsiveness during relocations and leasing questions, with compliments about her charming demeanor and willingness to go the extra mile. Others describe the office staff as kind and patient, easy to work with whether solving problems or simply having a quick chat. Several residents express deep appreciation for the management's support in keeping the community running smoothly and making moving and settling in feel nearly effortless.

Beyond the technical aspects, Somerset Commons is repeatedly described as a warm, welcoming place to live. The community is portrayed as 55+ friendly, with neighbors who look out for one another and a sense of security that comes from both the physical environment and the staff's ongoing commitment to resident well-being. The property is described as very quiet, clean, and well-kept, contributing to a comfortable living atmosphere. Residents speak with pride about the safety and the overall ambiance, noting that the neighborhood feels secure and that the staff's care helps cultivate a sense of belonging. People consistently mention feeling heard and valued, which strengthens their sense of attachment to the community.

Amenities and facilities, while generally appreciated, also bring a mix of praise and constructive feedback. On the whole, the pool and spa are mentioned with particular emphasis on access and usage. Some residents express disappointment about not having pool privileges in the summer of 2024 due to an inspection delay, describing the situation as frustrating given the presence of a pool within the community. Others compare the in-community pool experience favorably to local options, while some note gaps in amenity availability or scheduling. There are also mentions of occasional maintenance glitches affecting amenities, but these are generally framed within a broader narrative of strong overall service and quick resolution when issues arise.

Not every review lands on a flawless note, and a few concerns surface alongside the praise. One resident recounts a troubling negative experience involving broadcasts into their apartment by non-management individuals, including personal detail and pressure to move, with a response from management that did not meet expectations. This stands out as a rare but real warning that even in a well-regarded community, gaps in response can affect trust and satisfaction. Another reviewer mentions a less favorable evaluation, calling it "the second worst place I have rented," and advising potential movers to be cautious. These points offer a reminder that, while the compound majority of experiences is highly favorable, there are individual interactions and incidents that can significantly color a resident's view.

Overall, the sentiment across the reviews is one of strong endorsement. Residents repeatedly state that they would highly recommend Somerset Commons to others, particularly to seniors seeking a nice, affordable, and welcoming place to live. The staff's dedication to resolving issues quickly, the proactive and friendly service from the leasing team, and the sense of safety and community all contribute to a high level of satisfaction and loyalty. Reviews consistently highlight the impression that the team goes above and beyond to make residents feel valued, cared for, and well-supported in their daily lives. For those seeking a polished, well-managed, and personable living environment, Somerset Commons emerges as a standout option with a long track record of positive resident experiences.

This part of Las Vegas, Nevada, offers a variety of amenities suitable for senior living. With multiple places of worship nearby, including Iglesia Ni Cristo within 1 mile, residents can find spiritual support and community engagement. Access to pharmacies such as CVS and Walgreens within a short distance ensures convenience for medication needs. For medical care, there are reputable physicians and hospitals like Digestive Disease Specialists and Sunrise Hospital within 2 miles. The area also provides dining options ranging from fast food chains like McDonald's to specialty restaurants such as Tacos El Gordo. Transportation is easily accessible with the Las Vegas Monorail stations nearby, making it convenient for seniors to explore the city if desired. Additionally, cafes like Starbucks offer convenient spots for socializing or enjoying a coffee break. Overall, this part of Las Vegas offers a blend of essential services and recreational opportunities that cater to the needs and preferences of seniors looking for a comfortable living environment.

Places of Worship

• Iglesia Ni Cristo (1 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)

Physicians

• Digestive Disease Specialists (1.9 miles)
• Sunrise Hospital and Medical Center (2.1 miles)
• Comprehensive Cancer Centers of Nevada (2.4 miles)
• Desert Radiology - Nellis (2.8 miles)
• Southwest Medical Rancho Urgent Care (3.4 miles)
• Las Vegas Skin and Cancer South Pecos (3.4 miles)

Restaurants

• Fremont Street Experience (2 miles)
• The Marketplace (2.9 miles)
• In-N-Out Burger (3 miles)
• McDonald's (3.1 miles)
• The Garage (3.1 miles)
• Peppermill Inn (3.2 miles)
• Tacos El Gordo (3.4 miles)

Transportation

• Las Vegas Monorail - Sahara Station (2.5 miles)
• Las Vegas Monorail - Harrah's/Quad Station (4 miles)
• ARIA Express Bellagio Station (4.8 miles)
• International Arrivals (5 miles)
• The Club (5 miles)
• Security Checkpoint (5 miles)
• TSA Checkpoint - Terminal 3 (5 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (3.9 miles)
• Dutch Bros Coffee (4.1 miles)
• The LINQ Hotel & Casino (4.2 miles)
• Hello Kitty Cafe (5 miles)
• Primrose (5 miles)

Hospitals

• Cheyenne Care Center (4.2 miles)