401 Promenade Boulevard, Las Vegas, NV 89107
For more information about senior living options: (844) 490-3973
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The staff, Jaime, Brooklyn, and Shilo, are capable and caring. They handle the property and the myriad of personalities, keeping it all running smoothly. Problems are dealt with quickly and well. The property is very pretty, and these ladies make this place what it is. It is a great Silver Town in the Silver State. The community is excellent, with a lot to do and beautiful surroundings, including events all month long.
They describe the customer service as nasty and horrible. They report being hung up on ten times by an old lady who threatened them. They warn others not to bring their loved ones to this place. They say the staff are unprofessional and mean.Promenade at the Meadows in Las Vegas is best suited for active seniors who want a home that blends attractive grounds with a lively, social calendar. This community rewards residents who intend to stay long term and who value personal warmth from the staff. A home-like atmosphere emerges when the team treats residents as individuals and keeps daily life running smoothly. Those who do not need intensive medical oversight but prefer robust programming - classes, outings, celebrations - will feel anchored here. The setting supports relationships and regular engagement, making it ideal for couples or singles seeking companionship and a sense of belonging rather than a clinical, institutional vibe.
However, potential residents should consider alternatives if flawless and consistently courteous customer service is non-negotiable. One star-level experience emphasizes a breakdown in phone courtesy and unprofessional conduct, signaling that front-desk interactions are not uniformly reliable. While overall sentiment in most reviews is positive, the variability in service encounters matters for families managing loved ones from a distance. Those who prize predictable, polished communications or who require more immediate escalation pathways for concerns may want to compare with communities known for uniform front-desk performance and proactive outreach.
On the plus side, the standout strength is staff devotion paired with an attractive, well-kept property. Reviews highlight specific team members - Jaime, Brooklyn, and Shilo - as not only capable but genuinely caring, handling the building and the many personalities with grace. Problems appear, yes, but the response is quick and effective, which is crucial in a living community. The grounds are described as pretty, and the social fabric is reinforced by an events calendar that runs all month, giving residents ample opportunities to connect and participate. The impression is of a self-contained neighborhood where daily rhythms are shaped by meaningful programming and stable governance.
Yet the downsides exist in the data as well. The most explicit negative account points to a front-desk experience that felt dismissive and unprofessional, enough to prompt a strong warning about not taking loved ones here. While that stance is not universal, it underscores a real risk: inconsistent customer service can undermine otherwise solid care and amenities. A 3-star note among higher-star reviews signals that expectations may not always align with delivery. Prospective residents should test responsiveness during tours and specifically observe how staff handle inquiries and complaints.
That risk is not necessarily fatal to the value proposition. The same attributes that create a home-like feel - engaged staff, a warm culture, and a richly scheduled life - are the very elements that offset occasional service missteps for many residents. For families prioritizing social stimulation, regular events, and a sense of belonging, Promenade at the Meadows delivers tangible benefits: a beautiful setting, active programming, and staff who invest in residents' happiness. The decision often hinges on whether a move into a bustling, community-forward environment aligns with the loved one's temperament and the family's expectations for consistent front-line service.
Bottom line: Promenade at the Meadows is a practical fit for seniors who want a vibrant, social, home-like community and are comfortable with some variability in customer service. It serves well those seeking long-term residence, meaningful relationships, and a lively calendar. For those who require unwavering, uniformly excellent front-desk interactions or a quieter, more controlled pace, alternatives should be explored. Prospective residents should schedule a tour that emphasizes current resident interactions, ask to meet the front-desk team, and inquire about pathways for escalating concerns. In this environment, choosing the right fit means weighing warmth, activity, and beauty against the potential ripple of service inconsistencies.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (7 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Promenade at the Meadows is an exceptional assisted living community located in the vibrant city of Las Vegas, NV. With a range of top-notch amenities and care services, we ensure a comfortable and enjoyable living experience for our residents.
Our community understands the importance of staying connected in today's digital age. That is why we offer telephone services and Wi-Fi/high-speed internet access to all residents. Whether it's keeping in touch with loved ones or simply browsing the web, our residents have easy access to modern communication tools.
We pride ourselves on providing excellent care services to meet the unique needs of each resident. Our dedicated staff is trained in meal preparation and service, ensuring that nutritious and delicious meals are served regularly. Additionally, medication management is provided to help residents maintain their health and well-being.
When it comes to dining preferences, we understand that everyone has different dietary restrictions or preferences. Our community takes special care to accommodate these needs to ensure that every resident can enjoy meals tailored to their specific requirements.
Promenade at the Meadows boasts a convenient location with an array of amenities nearby. Residents have quick access to 6 cafes, offering various options for socializing or enjoying a cup of coffee. With 33 pharmacies nearby, accessing medications or other healthcare essentials is always hassle-free. In case of any medical needs, our residents can take advantage of having 8 physicians located within close proximity. When it comes to dining out or exploring culinary delights, there are 40 restaurants nearby offering diverse cuisines for every taste bud. For transportation needs, there are multiple options available with 3 transportation services nearby. Lastly, having a hospital situated just around the corner provides peace of mind knowing that medical assistance is easily accessible if ever needed.
At Promenade at the Meadows, we strive to create an enriching and fulfilling lifestyle for our residents by offering outstanding amenities, superior care services, and a prime location surrounded by essential facilities.
Promenade at the Meadows is located at 401 Promenade Boulevard, Las Vegas, NV 89107 in Clark County, Nevada
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