2338 Florence Avenue, Las Vegas, NV 89119
For more information about senior living options: (866) 208-4318
Overall Review of Florence Senior Care Home
Cons
The senior care home is described as a dump.- The facility’s care for the father was terrible and marked by neglect.
- The father was underfed and never received in-home medical care or medicines on time.
- The place is labeled a dirty Filipino house.
- The father was forced to watch Filipino TV all day or just sleep.
- The family says they were forced to pay cash monthly, probably not reported, and the father’s money was stolen.
- The father was always dirty, unshaven, bruised, and never had a haircut.
- The quality of the food was terrible.
- Patients were left in someone else’s care, and the owner Conchita was always gone.
Review
Florence Senior Care Home in Las Vegas is best suited for families with very few other options who can provide steady, hands-on oversight and are prepared to intervene quickly if problems arise. In practice, this setting operates as a short-term stopgap more than a dependable long-term solution, demanding vigilant involvement from relatives or guardians to monitor daily care, medications, and hygiene. For loved ones who require reliable medical oversight, timely medicine administration, and consistently clean, respectful surroundings, this community is not a fit.
Those weighing alternatives should note that the primary audience here is not the independent or lightly assisted resident. Any family seeking proven, attentive care should strongly consider other options. If a plan hinges on regular, on-site medical attention, prompt med delivery, clear staffing presence, and a respectful environment, this facility ought to be eliminated from the short list. For families with mobility or health needs, or for those who cannot supervise care on a daily basis, exploring larger, licensed facilities with documented oversight or in-home care arrangements is markedly smarter.
In terms of visible strengths or redeeming pros, the feedback provides little to latch onto. The most generous framing would acknowledge that a small, home-like setting could offer a sense of familiarity in some contexts, but that potential upside is wildly outweighed by chronic care failures described by family members. The record shows no documented, reliable benefits, only serious red flags, that negate any advantage a family might hope to gain from a more intimate setting.
The substantive concerns are grave and multifaceted. Reviewers allege neglect and malnutrition, with medications either not administered on time or not administered at all. The environment is described as dirty, with inadequate personal grooming and hygiene routines. Requests for basic care, such as haircuts or clean clothes, appear unmet. Financial issues are raised, including cash payments and alleged misappropriation, which compounds the risk for residents who rely on steady oversight. A core pattern emerges: a recurring absence of the owner or responsible management, leaving residents without dependable accountability or a clear point of contact.
Families evaluating Florence should insist on a rigorous due diligence plan before making any commitment. Key steps include requesting a detailed medication administration log, a tour during various times of day to observe staff presence and interactions, and conversations with both the owner and any on-site care staff about daily routines. Verify licensing status and recent inspection reports, and seek external references from current or former residents’ families. If possible, arrange a trial period with explicit performance benchmarks and a clear exit plan. Most importantly, prepare to document concerns in writing and contact regulatory authorities if any care standards appear compromised.
The bottom-line recommendation is decisive: given the reported quality and safety failures, Florence Senior Care Home is not a prudent choice for families prioritizing reliable care and resident dignity. If a decision must be made under pressure, this facility should be viewed as a last resort, with a concrete plan to transition to a higher-standard option as soon as feasible. In all cases, prioritize facilities with transparent staffing, timely medication practices, clean environments, and an owner or administrator who is consistently present and accountable.
7 resident community capacity
Assisted Living
Board and Care Home
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
McCarran International (2 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Friendly staff and a welcoming, active community with modern amenities.
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