Brookdale Las Vegas

Pros

• The caregivers are very kind and attentive, providing excellent care to residents.
• The activity director goes above and beyond to create special experiences for the residents.
• Brookdale Las Vegas offers a small, intimate environment where loved ones won't get lost in the crowd.
• The staff was accommodating and friendly, ensuring that residents feel like part of a family.
• Many families reported feeling supported during difficult times, with staff readily available to assist when called upon.
• Residents enjoy good food and a variety of activities like art, Bingo, and outside entertainment.
• The facility is clean and well-maintained, creating a welcoming atmosphere for both residents and visitors.
• Residents appreciate the accessibility of the one-story building, making it easy for those with mobility challenges to navigate.
• Families noted that their loved ones have shown positive changes in mood and happiness while residing at Brookdale Las Vegas.
• Overall, many families expressed satisfaction with the level of care provided and would recommend the community to others needing similar support.

Cons

• The reviewer felt that the staff did not fulfill their promises regarding care and communication, expressing disappointment in the lack of hair washing and food menu options for their loved one.
• A resident was allegedly dumped at a hospital when their money ran out, despite assurances from the facility about assistance with the Medicaid process.
• There were concerns about safety, as a resident escaped from their unit and wandered outside in extreme heat due to inadequate supervision.
• The reviewer described experiencing poor communication regarding care updates for their loved one, stating that calls were often unanswered.
• Another reviewer felt that although Brookdale Las Vegas was nice and clean, it lacked sufficient amenities and felt overly formal for their loved one’s needs.
• One comment highlighted a lack of encouragement for residents to participate in activities, which was disappointing given the small community size.
• A concern was raised about additional charges for services that some residents presumed would be included, leading to frustration over unexpected costs.
• A visitor noted that while the facility appeared clean and friendly, it seemed outdated compared to other options they had seen.

Review

Brookdale Las Vegas has garnered a mix of sentiments from residents and their families, where kindness and attentive care blend with instances of unmet promises and communication challenges. Many reviews highlight the dedication of the caregivers and staff, who are described as kind, friendly, and accommodating. Family members have expressed appreciation for the close-knit atmosphere of the facility, noting that it feels intimate and personal—ideal for loved ones who might feel lost in larger communities. The small size of Brookdale Las Vegas allows residents to receive individualized attention, making it easier for those with specific needs or mobility issues to navigate.

The activity director at Brookdale Las Vegas has been praised for going above and beyond in organizing events that uplifts residents’ spirits. With activities like art sessions, bingo games, puzzles, and even live entertainment such as singers, there is an effort made to keep residents engaged. However, some families feel that there could be a stronger push from staff to encourage participation in these activities. While many family members found comfort knowing their loved ones were involved in enjoyable pastimes, others suggested improvements like clearer signage within the facility to aid new residents in finding their way around.

While cleanliness is frequently mentioned as a positive aspect of Brookdale Las Vegas—helping create a welcoming environment—the facility does show signs of wear and isn't perceived as "fancy" compared to other options in the area. Some reviewers appreciate that they allow pets or provide opportunities for shared living arrangements; this approach was valued by families needing flexibility during challenging times. Yet there are also complaints regarding unfulfilled promises related to amenities such as food menu choices or scheduled hair care appointments, suggesting a disconnect between what was sold during initial conversations and what was delivered.

Another recurring theme highlights financial considerations surrounding Brookdale’s services. Many individuals appreciated that the facility worked well with budgets while also maintaining Medicaid acceptance under certain conditions. Nevertheless, several reviewers pointed out potential hidden costs associated with various services beyond basic offerings—including charges for escorting residents to meals—which can lead to surprises on monthly bills. Families often voiced the necessity of thoroughly asking about pricing structures upfront to avoid misunderstandings.

The overall experience can differ significantly based on individual circumstances within Brookdale Las Vegas. Some families experienced excellent end-of-life care through collaborations with external hospice services while feeling deeply supported throughout their loved one's journey. Conversely, there are unfortunate accounts where expectations fell short entirely; instances where beloved possessions were discarded after transitioning care were particularly distressing for families who felt misled about service continuity during challenging transitions into Medicaid-funded support.

In conclusion, while many find solace in knowing their relatives are receiving adequate care amid compassionate surroundings at Brookdale Las Vegas, mixed reviews underscore critical areas needing improvement: clearer communication among staff members regarding care plans and fees plus follow-ups on promised services would greatly enhance family confidence in this community's commitment to quality resident experiences. Such insights reflect both commendations for dedicated staff efforts alongside recommendations for necessary adjustments intended not just for current residents but also prospective new arrivals considering this complex but personable assisted living option.

This particular area of Las Vegas, Nevada offers a diverse range of amenities within a reasonable distance. For dining options, there are several popular restaurants such as Bob's East Side Deli, Shake Shack, and In-N-Out Burger nearby. Additionally, there are various pharmacies including Walmart Pharmacy and CVS Pharmacy in close proximity for convenient access to medications and healthcare needs. Transportation options are easily accessible with International Arrivals and TSA Checkpoint - Terminal 3 nearby for travel convenience. For medical services, there are reputable physicians and healthcare facilities like Las Vegas Skin and Cancer South Pecos and Comprehensive Cancer Centers of Nevada within a short distance. Residents can also enjoy leisurely activities at cafes like Hello Kitty Cafe or explore the outdoor spaces at parks such as Arroyo Grande Sports Complex in this area of Las Vegas.

Restaurants

• Bob's East Side Deli (0.5 miles)
• Las Vegas Eagle (1.1 miles)
• Sonic Drive-In (2.1 miles)
• In-N-Out Burger (2.3 miles)
• PGA Tour Grill (2.3 miles)
• Shake Shack (2.4 miles)
• The Garage (2.4 miles)

Pharmacies

• Walmart Pharmacy (0.8 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2 miles)
• Smith's Food & Drug (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)

Transportation

• International Arrivals (1.4 miles)
• The Club (1.4 miles)
• The Centurion Lounge (1.6 miles)
• TSA Checkpoint - Terminal 3 (1.6 miles)
• Security Checkpoint (1.6 miles)
• Terminal 3 (1.6 miles)
• Concourse D (1.6 miles)

Physicians

• Las Vegas Skin and Cancer South Pecos (1.6 miles)
• Comprehensive Cancer Centers of Nevada (2.5 miles)
• Digestive Disease Specialists (3.1 miles)
• Sunrise Hospital and Medical Center (3.6 miles)
• Jacobs Medical Associates (3.7 miles)

Cafes

• Hello Kitty Cafe (3.9 miles)
• Primrose (4 miles)
• The LINQ Hotel & Casino (4.1 miles)
• Starbucks (4.3 miles)
• Starbucks (4.3 miles)

Parks

• Arroyo Grande Sports Complex (4.1 miles)
• Wally Wombats (4.2 miles)