Highland Village of Elko

2807 Ruby Vista Drive, Elko, NV 89801

For more information about senior living options: (844) 490-3973

2.9 from 14 reviews
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Assisted Living Independent Living

Highland Village of Elko Costs & Pricing

Highland Village of Elko stands out as a cost-effective option for those seeking studio accommodations, with a monthly rate of $1,600. This pricing is significantly lower than the average costs in both Elko County and the broader state of Nevada, where monthly rates reach approximately $2,948 and $3,567 respectively. Such a favorable comparison highlights Highland Village's commitment to providing accessible living arrangements without compromising on quality. For individuals and families considering their housing options, this makes Highland Village an appealing choice within the region.

Floor plansHighland Village of ElkoElko CountyNevada
Studio$1,600$2,948$3,567

Overall Review of Highland Village of Elko

Pros

  • pro The Highland Inn Assisted Living is described as an amazing place with caring, kind, and thoughtful staff.
  • pro The manager is said to do an excellent job.
  • pro The staff and management are praised as amazing, with a great environment all the way around.
  • pro People are described as great, and the staff as very caring.
  • pro The care team (nurses, doctors, cooks, activities directors, and volunteers) is described as awesome.
  • pro Reviewers say they would definitely recommend the Highland Inn Assisted Living.

Cons

  • pro The staff could not be reached to get her help.
  • pro The staff were in a daze and did not know there was an incident until the EMT arrived.
  • pro No one would answer the phone.
  • pro The pull cord system was not available near where she fell.
  • pro The new pull cord system consisted of crocheted yarns tied together, which was a joke.
  • pro They are not cleaning well enough before catheterizing him.
  • pro Bed sores have afflicted these men.
  • pro There is a claim that payment is expected but not given their all.
  • pro The care has slowly shut him down.
  • pro The manor has resulted in bed sores for these men.

Review

Residents and families in Elko have shared a range of experiences about elder care in the area, with some describing Highland Inn Assisted Living as a place of genuine care and community, while others recount troubling moments that highlight gaps in safety and communication. Taken together, these notes paint a complex picture of what it's like to have a loved one in assisted living in this part of Nevada.

Several entries portray Highland Inn in a highly positive light. Commenters repeatedly describe the staff as caring, kind, and thoughtful, and they credit the manager with doing an excellent job. One reviewer emphasizes that Highland Inn feels like a great option for someone who wants to live independently but with some assistance, suggesting a balance between autonomy and support. Phrases like "amazing place," "the staff is caring," and "what a great environment all the way around" recur in the posts, underscoring a strong appreciation for the atmosphere and the people who work there. Families speak warmly about the dedication of the team, from nurses and doctors to cooks, activities directors, and volunteers, and they note that their loved ones have received loving, professional care.

In addition to general praise for the staff, several posts highlight specific positive experiences. For instance, one reviewer mentions being impressed by the overall quality of care their mother has received, praising the loving, professional approach across multiple roles within the facility. The volunteer program and the collaborative effort of the care team are also noted as part of what makes the experience favorable, suggesting that Highland Inn's culture extends beyond routine nursing care to a broader, community-oriented approach.

Yet not every post is free of concern. A number of reviewers describe a troubling incident that raises questions about safety, response times, and the reliability of emergency-support systems. One account details a weekend incident where a loved one fell, and staff could not be reached to provide help. An ambulance was eventually called, but the writer describes the staff as being in a "daze" and unaware of the incident until the EMTs arrived. The fall also brings attention to the facility's pull-cord system, which at the time was not conveniently located near where the resident fell. In response to this gap, the writer notes that a makeshift system was created using crocheted yarn tied together, a treatment that clearly felt like a temporary, improvised fix rather than a robust solution. This vivid description underscores a sense of vulnerability and a need for a safer, more reliable emergency mechanism.

Another thread within the comments centers on the utility and accessibility of safety features. The frustration about the delayed or uncertain ability to summon help reflects broader concerns about resident safety and the readiness of staff to respond promptly in emergencies. The evaluative tone suggests that, while Highland Inn can be a wonderful place with excellent staff, there are practical shortcomings that could have serious consequences for residents if left unaddressed.

There are also voices that broaden the discussion beyond Highland Inn by referencing experiences at similar facilities. Some posts contrast the laudable care and attention at Highland Inn with harsher criticisms aimed at other local residences, where issues like bed sores, inadequate cleaning, and insufficient attention to medical needs are described in strong terms. One commenter expresses disappointment with another facility, noting that "you want payment but don't give it YOUR ALL." While this critique is not about Highland Inn directly, it contributes to a wider conversation about the standard of care that families expect and demand in the community.

Taken together, these experiences reflect a dichotomy that many families face when choosing elder care: the people who work there and the community they build can make a meaningful, positive difference, while systemic safety gaps and communication lapses can erode trust and safety for residents. The praise for Highland Inn's staff and leadership suggests that, when well-run, the facility can deliver compassionate, high-quality care that families value deeply. At the same time, incidents about delayed assistance and improvised safety measures underscore the importance of continuous improvement - ensuring reliable pull-cord systems, clear escalation protocols, and robust accessibility so that a resident's needs are met quickly and consistently.

In the end, these firsthand accounts emphasize that what families seek in an assisted living environment goes beyond amenities or a friendly atmosphere. They want dependable safety, open lines of communication, and a care team that can respond effectively to emergencies. Highland Inn appears to offer many of these strengths, but the occasional safety concerns raised by reviewers serve as an important reminder that ongoing attention to equipment, procedures, and staff readiness remains essential. For families weighing options in Elko, the overarching message is clear: a caring, capable staff and solid management are invaluable, yet a facility must also maintain fail-safe safety measures and transparent, reliable response systems to truly earn the trust of residents and their loved ones.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Elko Regional (3 miles away) Elko Regional (3 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Highland Village of Elko in Elko, NV is a vibrant and welcoming assisted living community offering independent living options. Our community boasts a range of amenities designed to enhance the comfort and convenience of our residents' daily lives. Residents can enjoy devotional services off-site, providing spiritual support and guidance. Our indoor common areas create a warm and inviting atmosphere for socializing and connecting with fellow residents.

At Highland Village of Elko, we understand the unique needs of individuals with diabetes. Therefore, we provide specialized diabetic care services to support our residents in maintaining their health and managing their condition effectively.

We believe that an active lifestyle is essential for overall well-being. Thus, we offer various devotional activities offsite, allowing residents to engage in meaningful experiences that align with their personal beliefs and interests.

Our prime location provides easy access to numerous amenities within the community. Just steps away from our residence, there are two cafes serving delicious meals and beverages for those looking to dine out or grab a quick snack. Additionally, we are surrounded by five lovely parks where residents can enjoy leisurely walks or outdoor recreational activities. With ten nearby physicians, our residents can easily access quality healthcare whenever needed.

A diverse culinary scene awaits within close proximity to Highland Village of Elko. With eleven restaurants nearby, residents have plenty of options for dining out or trying different cuisines with family and friends.

For those without personal transportation, our community offers convenient access to two nearby transportation options. This ensures that residents can easily travel around the area for shopping, appointments, or visiting local attractions.

We understand the importance of faith and spirituality in the lives of our residents; therefore, we are pleased to have three places of worship located close by. This allows for convenient attendance at religious services or participating in spiritual events according to individual preferences.

At Highland Village of Elko, we prioritize delivering exceptional care while fostering an engaging environment for our residents. We invite you to join our community and embrace a fulfilling and purposeful life in Elko, NV.

Nearby Places of Interest

Restaurants

  • Arctic Circle Restaurant (0.3 miles)
  • WINGERS Restaurant (0.4 miles)
  • Diamondchippers (0.6 miles)
  • J R's Bar & Grill (0.7 miles)
  • Wendy's (0.8 miles)
  • Teppanyaki Japanese fresh grill (0.9 miles)
  • Garibaldis (1 miles)

Cafes

  • Coffee Garden Restaurant (0.6 miles)
  • Sweet Barrel (1.5 miles)

Physicians

  • Northern Nevada Ob/Gyn (0.9 miles)
  • Nevada Health Centers (1.3 miles)
  • Kenneth W Houchin (1.4 miles)
  • Total Eyecare (1.7 miles)
  • Erich Mattern Family Medicine (1.8 miles)
  • Family Medical Clinic (1.8 miles)
  • Ruby Mountain Orthopedics (1.8 miles)

Parks

  • Johnny Appleseed Park (0.9 miles)
  • Elko City Park (1.2 miles)
  • Big Orv's Playground (1.3 miles)
  • Peace Park (1.6 miles)
  • Railroad Park (1.8 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.3 miles)
  • Amtrak-Elk (1.6 miles)

Places of Worship

  • St Paul's Episcopal Church (1.7 miles)
  • Shiloh Bible Church (1.8 miles)
  • Elko Greater Life Church (1.8 miles)

Frequently Asked Questions

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