Eileen's Sundance Homes

Pros

• The Bailey Homes team is described as amazing and very helpful with all questions.
• The quality and options offered by Bailey Homes are beautiful.
• Reviewers would highly recommend Bailey Homes to others.
• The team makes the home-buying process easy, with careful listening and thoughtful guidance.
• Buyers feel at ease, confident, and never rushed thanks to Bailey Homes.
• Dave and Jim are praised for making the process enjoyable and straightforward.

Cons

• The dryer exhaust vent is poorly constructed and prone to clogging, preventing proper exterior venting in cold weather.
• They paid $300 to clean the vent after only six months and resorted to venting into a plastic bucket.
• The washer/dryer was installed opposite the plans, indicating a serious installation error.
• The home shows major quality problems, including large ceiling cracks, a hard-to-open bedroom window, screws missing from door hinges, and a nicked tub chalked over.
• Fixtures leak or are misaligned, including a dripping tub faucet, a crooked master shower head, and an off-center living room ceiling fan.
• HVAC, plumbing, electrical, and septic were installed incorrectly, including an unsealed furnace in the garage that lets exhaust into the home, and poorly run ducts causing temperature imbalances.
• There are multiple code violations and safety concerns, such as miswired electrical panels, missing attic insulation, and a hole through the floor into the crawlspace letting mice in.
• Communication with the builder is slow and unresponsive, and warranty work is delayed.
• Several buyers say Bailey Homes is not worth the price due to subpar materials and unresolved issues, with at least one report of a condescending, dishonest manager.

Review

Bailey Homes elicits a broad spectrum of experiences from their buyers, spanning gleaming endorsements to stark, cautionary tales. On the positive end, a number of homeowners describe the process as smooth, transparent, and genuinely customer-focused. They praise the Bailey team for listening carefully to needs, guiding them through selections with patience, and offering thoughtful guidance at every step. Several buyers specifically highlight the people who helped them most: Dave, Jim, Liza, Keri, and Mishala have been singled out for making the experience feel easy, reliable, and even enjoyable. The incentives and the quality and range of options are frequently cited as big benefits, with several reviewers saying they felt their decisions were well-supported and that the entire process helped them move toward a home that fit their family.

Another thread of praise centers on the Elko experience, where reviews describe a particularly moving process as the team helped with plan variations to tailor the Lakemoor model to fit a family's needs. One buyer expressed excitement about a forthcoming final reveal, describing the Bailey team as a steadying force during a challenging relocation period. Those who felt well-supported through color selections and final choices often recount a sense of ease and confidence that they were in good hands, with the team taking time to understand needs and deliver a smooth, transparent buying journey.

Yet, a substantial portion of the feedback paints a far less flattering picture, with recurring concerns that touch nearly every major system in a new home. Several reviewers report critical construction and installation deficiencies: an exhaust vent that was so poorly built it would clog in winter, a dryer vent run into a plastic bucket, and a mismatch between the actual W/D setup and the plans. There are also numerous interior and cosmetic issues frequently described in grimmer detail - windows that won't stay shut, large ceiling cracks that may be settling, hinges that lack screws, a tub nicked and chalked over, visible measuring marks inside and out, and a leaking faucet that dumps a noticeable amount of water each day. A ceiling fan isn't centered in the living room, and a master shower head is crooked. Taken together, these anecdotes create a vivid picture of a home that, for some, arrived with a number of quality-control red flags.

Safety, reliability, and code concerns recur in multiple accounts. One buyer reports a furnace sealed in the garage, causing exhaust fumes to migrate into the home when the garage is used or when a lawn mower runs there. HVAC ducts are described as snaking under the kitchen and being zip-tied rather than properly mounted, leading to uneven heating. There are mentions of showers and sinks plumbed backwards, an outlet line for the dishwasher installed incorrectly, and electrical work that appears to violate typical code expectations - such as wiring and breakers spread across rooms or floors and smoke detectors that do not have power. A septic system described as four feet deep in the backyard, alongside trees planted by the builder, is cited as a code violation and a major long-term concern, along with a hole cut through the floor that allowed mice to access the home. Several reviewers emphasize that some of these issues would need significant work to rectify and imply frustration at the prospect of who bears responsibility for such fixes.

Communication and aftercare also emerge as hot-button topics. A number of buyers describe persistent difficulty getting in touch with the company to schedule repairs, with messages going unanswered for long stretches. In some cases, final walkthroughs remain incomplete or unsigned long after closing, fostering a sense of unfinished business. One reviewer explicitly contrasts slow, unresponsive service with the promise of a home that should have felt seamless, explaining that poor communication detracted from the overall experience and left them feeling unable to trust the process. Several accounts mention attempts at warranty work taking an unacceptably long time, and others report unfinished touches or subpar materials that did not meet expectations for a six-figure purchase.

The negative experiences aren't limited to mechanical or communication failures. Some buyers describe workmanship issues that reach beyond minor flaws: warped cabinets, cracking floors, and stucco finishing that looks rushed or sloppy. Others recount a perception that once money changes hands, the builder's attention to customer concerns noticeably wanes, leading to a sense that the company's priority is sale completion rather than long-term customer satisfaction. A few reviewers even advise potential buyers to consider alternatives if they want to avoid risk, highlighting that the quality and reliability they hoped for did not always materialize in practice.

In the aggregate, Bailey Homes appears to produce two very different kinds of experiences. For some buyers, the process feels collaborative, supportive, and rewarding, with a responsive team and a sense that the home will reflect their needs and choices. For others, the experience reads as a series of mounting construction defects, safety concerns, and communication gaps that persist well after closing. The dichotomy is striking: praise for the people who guide buyers through design decisions and incentives contrasts with vivid descriptions of structural problems, safety hazards, and unresolved warranty work. The result is a complex picture of a builder whose outcomes seem highly dependent on the specific project, the local team, and perhaps the particular trade partners involved in each home.

For anyone considering Bailey Homes, the landscape of experiences suggests a careful, cautious approach. Prospective buyers may find strength in meeting the local team - hearing from neighbors, touring model homes, and asking pointed questions about HVAC duct routing, venting, plumbing layouts, insulation, and final walk-throughs. The strongest advice that emerges from these accounts is to verify every system and fixture, insist on detailed inspections, and secure clear commitments about warranty responsiveness and post-close service. The stories together tell a nuanced tale: Bailey Homes can deliver a beautiful home with a strong team and compelling incentives, or they can deliver a string of alarming defects and frustrating delays that demand vigilance, documentation, and, in some cases, legal or regulatory recourse.

This part of Elko, Nevada offers a convenient and diverse array of amenities for seniors looking to settle down in the area. With multiple places of worship nearby such as St Paul's Episcopal Church and Elko Greater Life Church, residents can easily maintain their spiritual practices. In terms of healthcare, there are several physicians and medical clinics in close proximity, ensuring easy access to quality healthcare services. The abundance of parks like Peace Park and Railroad Park provide opportunities for outdoor recreation and relaxation. Additionally, the variety of cafes and restaurants in the area, including Sweet Barrel and Odeh's Mediterranean Restaurant, offer plenty of dining options to explore. For transportation needs, there is a U-Haul Neighborhood Dealer and Amtrak station nearby for convenient travel options. Overall, this part of Elko provides a well-rounded living environment for seniors seeking a balance of community resources and recreational opportunities.

Places of Worship

• St Paul's Episcopal Church (2.4 miles)
• Elko Greater Life Church (2.5 miles)
• Shiloh Bible Church (2.5 miles)

Physicians

• Total Eyecare (2.4 miles)
• Nevins Family Medicine (2.7 miles)
• Family Medical Clinic (2.8 miles)
• Erich Mattern Family Medicine (2.8 miles)
• Kenneth W Houchin (2.9 miles)
• Nevada Health Centers (2.9 miles)
• Northern Nevada Ob/Gyn (3.5 miles)

Parks

• Peace Park (2.4 miles)
• Railroad Park (2.7 miles)
• Big Orv's Playground (3 miles)
• Elko City Park (3 miles)
• Johnny Appleseed Park (3.3 miles)

Cafes

• Sweet Barrel (2.6 miles)
• Coffee Garden Restaurant (3.7 miles)

Restaurants

• FIIZ of Nevada Open Mic (2.8 miles)
• Odeh's Mediterranean Restaurant (2.9 miles)
• Chef Cheng's Chinese Restaurant (3 miles)
• Matties Bar & Grill (3.4 miles)
• Garibaldis (3.4 miles)
• Teppanyaki Japanese fresh grill (3.5 miles)
• Wendy's (3.6 miles)

Transportation

• U-Haul Neighborhood Dealer (3.2 miles)
• Amtrak-Elk (3.2 miles)