Heritage Pointe Assisted Living

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Heritage Pointe Assisted Living

16811 Burdette St, Omaha, NE 68116

For more information about senior living options: (844) 490-3973

4.2 from 29 reviews
5 stars
20
4 stars
4
3 stars
1
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1 stars
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Assisted Living Memory Care

Heritage Pointe Assisted Living Costs & Pricing

Heritage Pointe Assisted Living offers competitive pricing for its services compared to both Douglas County and the broader state of Nebraska. Monthly costs for studio apartments are set at $2,900, providing a significant savings compared to the county average of $3,611 and the state average of $3,728. For one-bedroom units, Heritage Pointe charges $3,300; although this is higher than Douglas County's average of $2,803, it remains more cost-effective than the state average of $3,167. When considering two-bedroom accommodations at Heritage Pointe, residents will find a rate of $4,100 - while this exceeds both the county average of $3,202 and the state figure of $3,627. Overall, Heritage Pointe presents itself as an attractive option within the assisted living landscape in terms of pricing and value.

Floor plansHeritage Pointe Assisted LivingDouglas CountyNebraska
Studio$2,900$3,611$3,728
1 Bedroom$3,300$2,803$3,167
2 Bedrooms$4,100$3,202$3,627

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Heritage Pointe Assisted Living

    Pros

    • pro They describe the food as delicious, the entertainment as fun, the decorations as fabulous, and the staff as exceptional.
    • pro The courtyard is beautiful, the facility is spacious and well-maintained, and the staff consistently provide great care.
    • pro The care team goes the extra mile to support families and handles challenging residents with care.
    • pro Residents form good friendships and enjoy the available activities, and families choose to keep loved ones there.
    • pro Heritage Pointe is described as a compassionate, caring home.
    • pro Staff are courteous and welcoming, and administration communicates frequently and clearly.
    • pro The facility offers a low resident-to-staff ratio, a RN unit manager, and engaging activities that give residents a sense of purpose.
    • pro The two-neighborhood design and amenities (dining room, ice cream machine, coffee, popcorn machine, chapel, library, theater) contribute to a positive environment.
    • pro Families highly recommend Heritage Pointe, praising the staff and the Senior Living Advisor Amanda.

    Cons

    • pro The facility is described as lovely and clean, but there is a lack of staff at the entrance, causing caregivers to be late to assist clients.
    • pro The first assisted living home mentioned felt crowded and busy, with some caregivers apathetic and a nighttime incident leaving residents without help for several hours.
    • pro A reviewer without firsthand experience expressed disappointment after seeing a white Lexus marked with Heritage Pointe labels driving erratically, which negatively affected the facility's public image.
    • pro The memory care area, especially the entrance, was not favored by the reviewer.
    • pro Some caregivers were apathetic, while others were excellent.

    Review

    Heritage Pointe emerges in these memories as a place many families come to value deeply. Across the accounts, the common threads are warmth, attentiveness, and a sense of home. The reviewers repeatedly highlight inviting surroundings - a well-kept courtyard that families describe as beautiful, tasteful d?cor inside, and spaces that feel lived-in rather than institutional. Food and entertainment regularly get high marks, with residents and visitors noting varied menus, engaging activities, and friendly, welcoming staff who create a positive atmosphere from the moment they arrive. The overall vibe is one of care that doesn't just check boxes but aims to make days feel meaningful and enjoyable for both residents and their families.

    A number of families share especially personal gratitude for Heritage Pointe. One couple describes living there with their grandparents for about six months, during which the courtyard and amenities impressed them, and the staff stood out for exceptional support as they faced grief. When their grandfather could be difficult, the care team met him with patience and professionalism, and the family decided to keep their grandmother at Heritage Pointe because of the connections she has formed and the range of activities she enjoys. In their words, the staff, including Marlowe and Paul, went above and beyond, and the entire care team was praised for doing a fantastic job. These narratives emphasize not only the quality of care but the human touch that helps families feel understood and supported during trying times.

    Other reviewers describe Heritage Pointe as a compassionate, caring home, with particular praise for the staff's ongoing relationship with families. One reviewer simply states, "Heritage was a compassionate, caring Home for my mother," and another captures a sense of personal affection by saying, "I love it!" Yet another note points to courteous and welcoming staff who make visitors feel at ease. In several instances, tours and initial visits are remembered as positive experiences, with staff at the front desk and in dining rooms treated as part of a welcoming community. A resident services representative - someone identified as a sales specialist - receives specific thanks for kindness, professionalism, and clear communication, reinforcing the idea that Heritage Pointe strives to be accessible and supportive for families during what can be a stressful process.

    Not every review is uniformly glowing, and a few cautionary notes appear alongside the many accolades. One reviewer mentions the facility's cleanliness and overall appeal but complains that "no one's ever around to let caregivers in, so we're always late to a client," highlighting a practical concern about accessibility and timely entry. Another point of feedback notes that while the assisted living area is well-regarded, the memory care area - the entrance in particular - was not as appealing to the reviewer. These observations shed light on everyday realities and remind readers that, like any community, Heritage Pointe has aspects that some families may perceive differently depending on individual needs and routines.

    There is also attention given to the public image and how the facility presents itself outside of the building. One reviewer recounts an incident involving a white Lexus with Heritage Pointe branding that was driving erratically on public roads, expressing disappointment that a negative public impression could color the perception of the entire community. This candid note underscores the importance families place on consistent, responsible representation of a senior living community in public spaces and signals that the operation's reputation rests not only on in-house care but on how it is seen in the broader community.

    Several reviews offer longer, more reflective tributes to the experiences of families during difficult times. In a thoughtful update, a reviewer recalls their mother's stay from May to November and praises Heritage Pointe for exceptional protection and safety during the COVID era. They describe frequent, thorough communication from administration and gratitude for the staff's efforts to celebrate small moments, even when family members could not be present for those gatherings. The caregiver team's dedication during a painful period stands out as a hallmark for this reviewer, who remains grateful for the care that helped make a challenging six months more bearable and meaningful.

    Other families recount the emotional aspects of transitioning loved ones to Heritage Pointe, especially following hospital or rehab stays. One account emphasizes Tracy and the team's commitment to treating their loved one "like their own mom," providing reassurance that the person would be treated with utmost care. The reviewers note how difficult it can be to leave a beloved family member in someone else's hands, but repeatedly, Heritage Pointe earns trust by demonstrating dependable, consistent care and by maintaining open lines of communication. The sentiment is that, while the decision to move a loved one is never easy, Heritage Pointe gives families confidence that their loved ones are in the right place.

    The physical layout and amenities of Heritage Pointe receive frequent praise in tandem with the caregiving quality. Reviewers describe a square-shaped footprint that surrounds a landscaped courtyard, with a well-maintained outdoor space and an interior that feels spacious and thoughtfully designed. They describe rooms that are comfortable and well appointed, with options such as a kitchenette, living room, bedroom, and a large bathroom - plus cathedral ceilings that enhance a sense of openness. The facility offers a variety of communal spaces, including an ice cream room with changing flavors, a coffee station, a popcorn machine, and a large dining room. A chapel, library, theater, pool table room, and consistent opportunities for activities both inside and outside the building help residents stay engaged. The overall impression is of an environment that balances comfort with opportunities for socialization and personal growth.

    Credit is given to the staff for fostering positive relationships that extend beyond basic care. Reviewers recount stories of caregivers who are prompt, attentive, and personable, with anecdotes about residents who form friendships with staff, and even express affection as if staff were family. The care teams are described as having low resident-to-staff ratios in certain neighborhoods, which contributes to a sense that residents receive attentive, individualized care. Some reviewers highlight that two distinctive neighborhoods with roughly ten residents each help ensure that residents aren't overlooked and can be part of a close-knit community with consistent caregiving teams.

    Across these many reflections, the overarching impression is that Heritage Pointe is viewed by families as a place where care, comfort, and community matter. The range of experiences - from deeply meaningful moments with loved ones to practical concerns about accessibility and public image - speaks to a community that is actively shaping a living environment around the needs and wishes of its residents and their families. The repeated refrain is one of gratitude for dedicated teams, for environments that feel like home, and for a place that families feel confident about during some of life's most challenging transitions. For many, Heritage Pointe isn't just a facility; it's a supportive, caring extension of family life.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Transportation

    • Eppley Airfield (15 miles away) Eppley Airfield (15 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

    Description

    Heritage Pointe Assisted Living in Omaha, NE is a warm and welcoming community that specializes in providing Memory Care services for seniors. Our dedicated staff is trained to meet the unique needs of individuals with memory challenges, offering compassionate care and personalized attention.

    Residents at Heritage Pointe have access to a range of amenities designed to enhance their quality of life. Our community features activities on-site, allowing residents to engage in social, recreational, and educational programs tailored to their interests and abilities. We also have a beautician on-site who provides professional salon services, helping residents look and feel their best.

    For those seeking spiritual fulfillment, we offer devotional services both on-site and off-site. Residents can participate in religious activities that align with their beliefs and values. Our indoor common areas provide comfortable spaces for socializing, while our outdoor common areas allow residents to enjoy fresh air and nature.

    In addition to long-term care options, Heritage Pointe also offers respite or short term stays for individuals in need of temporary assistance or support. Our Wheelchair accessible showers ensure that all residents can enjoy safe and convenient bathing experiences.

    At Heritage Pointe Assisted Living, we understand the importance of managing chronic health conditions effectively. That's why we provide specialized Diabetic care to residents who require it. Our staff is trained to monitor blood sugar levels, administer medications as needed, and assist with diabetic meal planning.

    Located in Omaha, NE, our community benefits from its proximity to various amenities in the area. With four cafes nearby, residents can enjoy a variety of dining options outside of our community. Additionally, six parks provide opportunities for outdoor recreation and relaxation.

    Ensuring access to essential healthcare services is paramount at Heritage Pointe. With 15 pharmacies conveniently located nearby, residents can easily obtain medications and healthcare supplies when needed. Having 27 physicians nearby gives our senior residents peace of mind knowing that medical expertise is readily available.

    For those looking for entertainment and cultural experiences, 22 restaurants and three theaters are within reach. Furthermore, there are three places of worship nearby to accommodate residents' spiritual needs.

    The safety and well-being of our residents is our top priority. With six hospitals in close proximity, we can quickly respond to any medical emergencies or provide necessary medical care when required.

    At Heritage Pointe Assisted Living, we strive to create a supportive and enriching environment for our residents. We invite you to experience the caring community we have cultivated and discover the peace of mind that comes with residing in our Memory Care community in Omaha, NE.

    Videos

    Nearby Places of Interest

    This part of Omaha, Nebraska offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With multiple dining options including popular chains like McDonald's and local favorites like Local Beer, Patio and Kitchen, residents can enjoy a variety of culinary experiences. Additionally, there are several pharmacies and medical facilities nearby, providing easy access to healthcare services. The area also offers entertainment options such as Village Pointe Cinema and Majestic Cinema Of Omaha for those looking to enjoy a movie outing. For those seeking spiritual fulfillment, there are several churches in the vicinity. Outdoor enthusiasts will appreciate the proximity to parks like Zorinsky Lake Park and Hefflinger Park, perfect for leisurely walks or picnics. Overall, this neighborhood provides a well-rounded living experience with amenities catering to various preferences and needs of seniors in the community.

    Restaurants

    • McDonald's (0.8 miles)
    • Local Beer, Patio and Kitchen (1.3 miles)
    • Kona Grill (1.3 miles)
    • Kobe Steakhouse of Japan (1.4 miles)
    • Omaha Tap House (1.5 miles)
    • Porky Butts BBQ (1.6 miles)
    • First Watch (1.6 miles)

    Pharmacies

    • CHI Health Clinic Dermatology (161st and W Maple) (1.1 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.7 miles)
    • Hy-Vee Pharmacy (2.1 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.8 miles)
    • Alegent Health Pharmacy (2.9 miles)

    Physicians

    • Midwest Neurology Center (1.1 miles)
    • Malbar Vision Center (1.2 miles)
    • Dermatology Office (1.2 miles)
    • Methodist Hospital Sleep Center (1.2 miles)
    • West Dodge Medical Plaza (1.2 miles)
    • Methodist Physicians Clinic (1.2 miles)
    • Northwest Imaging Center (1.3 miles)

    Hospitals

    • Methodist Healthwest (1.2 miles)
    • Methodist Women's Hospital (2 miles)
    • NICU - Lakeside Hospital - CHI Health (2.8 miles)
    • Lakeside Hospital (2.9 miles)
    • Lakeside Hospital - CHI Health (2.9 miles)
    • Boys Town National Research Hospital (3.1 miles)

    Theaters

    • Village Pointe Cinema Omaha, Ne (1.3 miles)
    • Theater 15 (1.3 miles)
    • Majestic Cinema Of Omaha Omaha, Ne (2.4 miles)

    Cafes

    • Starbucks (1.5 miles)
    • Starbucks (3.1 miles)
    • Starbucks (4.4 miles)
    • Panera Bread (4.5 miles)

    Places of Worship

    • Westside Church (1.8 miles)
    • St Vincent De Paul Catholic Church (2.3 miles)
    • St Patrick Catholic Church (3.1 miles)

    Parks

    • Torrey Pines Park (2.1 miles)
    • Stone Creek Playground (2.4 miles)
    • Zorinsky Lake Park (3.9 miles)
    • Whitehawk park & lake (4.4 miles)
    • Hefflinger Park (4.6 miles)
    • Hefflinger Park (4.7 miles)

    Frequently Asked Questions

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