Norfolk Veterans Home

Pros

• The facility is described as beautiful, warm, and caring, with management and staff sharing an enduring quality of genuine care for residents.
• The memory care unit is praised for providing musical instruments, outdoor walks, and familiar music to aid residents' transition.
• The Norfolk Veterans Home is noted for going above and beyond to ensure residents' quality of life, including attentive medical care, safety, and respect for individuality and independence.
• The staff are described as wonderful, and the facility is considered a blessing to families.
• The facility is described as amazing for veterans, with Mike Wilke acknowledged for supporting Hero's Park and recognizing The Fox Force.

Cons

• The front desk staffer answered the phone very rudely and spoke to the caller like a child.
• After this encounter, the reviewer says they are reconsidering the facility and thinking otherwise about it.

Review

The Norfolk Veterans Home presents itself as a warm, beautiful, and genuinely caring place, where fear and worry seem to fade once you walk through the door. The reviewers repeatedly emphasize a consistent, enduring quality of care that starts at the top with management and carries right through to every member of the staff. It's clear that the staff share a deep commitment to the well-being of each resident, and that dedication is felt in everyday interactions, conversations about concerns, and the way new needs are addressed with patience and attention.

A strong emphasis in these accounts is the dedication to meaningful activities, especially for residents in memory care. For parents who were new to memory care and had high demands, the unit made a concerted effort to honor familiar interests and routines. They were provided with instruments, opportunities for outdoor walks, and the music that had long been a part of their lives. This thoughtful approach to transition - keeping continuity with what they love and are used to - helped both residents and families feel more secure. The reviewers insist you will not go wrong with this arrangement, underscoring a belief that their loved ones are truly in capable, caring hands.

Beyond activity programming, the facility is described as going above and beyond to ensure residents enjoy a good quality of life. The staff attend to medical needs while also prioritizing safety and individuality. Residents are encouraged to retain independence and to be treated with respect, and the overall impression is one of a community that takes the whole person into account - physical health, personal dignity, and the importance of personal history and identity. The reviewers extend heartfelt thanks to the staff and to the residents who served the country, noting the meaningful connection between veterans, their families, and the home.

There is also a candid note about a negative experience, which centers on a front-desk interaction on a Saturday. The reviewer, coming from out of state and hoping to visit a grandparent, describes the phone encounter as rude and patronizing, with insistence on an appointment and a limited visiting window. The account reflects disappointment and a shift in perception based on that one moment, acknowledging that while the facility has many strengths, one interpersonal interaction left the visitor unsettled. The review clearly hopes that this single experience is addressed, but it does not erase the extensive praise that precedes and follows it.

Other testimonials reinforce a consistently positive impression. Short but powerful statements like "They are Great!" accompany longer expressions of gratitude from families. One reviewer shares that their father has been a resident for over a year, calling the facility a blessing and praising the staff as wonderful. This emphasis on long-term satisfaction and the sense of relief a family feels when their loved one is cared for well adds another layer of credibility to the overall assessment of the home's environment and care.

Finally, the reviews highlight an admirable connection to the broader veteran community. One note calls the facility "Amazing" for veterans and thanks Mike Wilke for his support of Hero's Park and for recognizing The Fox Force. This recognition signals a level of engagement beyond routine caregiving, suggesting that the home and its supporters are actively involved in meaningful community initiatives and veteran-related projects. The combination of compassionate caregiving, enriching activities, respect for independence, and community involvement paints a portrait of a facility that is deeply invested in the lives and legacies of its residents.

This area of Norfolk, Nebraska offers a variety of amenities that may be of interest to someone considering senior living. With several hospitals and healthcare facilities nearby, you can feel reassured that medical care is readily accessible. There are also numerous places of worship for spiritual fulfillment, as well as restaurants and cafes for socializing and enjoying meals. In addition, there are pharmacies and physicians' offices in close proximity for convenience. Parks provide opportunities for outdoor activities, while theaters offer entertainment options. Transportation options include a U-Haul dealer and the Norfolk Regional Airport for travel needs. Overall, this area of Norfolk offers a blend of essential services and recreational opportunities that may cater to the needs and preferences of seniors looking for a peaceful and convenient place to reside.

Hospitals

• Norfolk Regional Center (0.1 miles)
• Faith Regional Health Services Physical Therapy (2.6 miles)
• Saint Josephs Nursing Home (2.6 miles)
• Surgi Center of Norfolk (4.2 miles)
• Stanton Nursing Home (10.7 miles)
• Northstar Services Area Office (22.5 miles)
• Randolph Family Practice Clinic (22.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1 miles)
• Victory Road Assembly of God (1.1 miles)
• United Methodist Parish-Nrflk (1.6 miles)
• St Paul's Ev Lutheran Church-Wis Synod (1.9 miles)
• First United Methodist Church (2 miles)
• Church Of Christ-Glen Park (2.1 miles)
• Norfolk Rescue Mission (2.1 miles)

Restaurants

• Benjamin Express (1.1 miles)
• Subway (1.5 miles)
• McDonald's (1.7 miles)
• Tienda Leon (1.7 miles)
• District Table & Tap (1.8 miles)
• Pizza Hut (1.8 miles)
• Mongolian Grill (1.8 miles)

Theaters

• Cec Theatres (1.5 miles)
• Majestic Theater (22.6 miles)

Physicians

• Sound Decision Hearing (1.5 miles)
• Midtown Health Center (1.9 miles)
• Midwest Health Partners PC (2.1 miles)
• MidWest Ob/Gyn Clinic, PC (2.1 miles)
• Santa Marianta Clinic (2.1 miles)
• Midwest Allergy & Asthma Clinic (2.4 miles)
• Khan Shahbaz MD (2.6 miles)

Pharmacies

• Hy-Vee Pharmacy (1.7 miles)
• U-Save Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Meds & More (2.7 miles)

Cafes

• Scotters Coffee (1.8 miles)
• Brogi's (3.4 miles)
• Faith Regional Health Services Social Work (3.7 miles)

Parks

• Skyview Park (2.3 miles)
• Central Park (2.3 miles)

Transportation

• U-Haul Neighborhood Dealer (3 miles)
• Norfolk Regional Airport (5 miles)
• Norfolk Airpark Industrial Track (5.8 miles)
• Lewon's Taxidermy Studio (22.4 miles)