The Lexington Assisted Living

Pros

• The Lexington's staff and owners are amazing and treat residents like family.
• Residents feel happy with their surroundings and safe, and are well taken care of by the staff.
• The food is good and the home is clean.
• The building and grounds are well kept, creating a warm and welcoming environment.
• The relationships between residents and caregivers are valued and important.
• The facility is described as a great place to work and live, with friendly staff.
• Visitors have been impressed by the friendly staff and the clean, warm environment.
• The care staff are wonderful, caring, and genuinely enjoy taking care of residents.

Cons

• The facility is understaffed and underpaid.
• Personal items are reportedly taken from residents' rooms.
• There is a high turnover of staff, creating tension between employees and residents.
• Many staff members spend most of their time on their phones or shopping online instead of caring for residents.
• The facility appears to prioritize income to fill rooms over delivering proper care.
• A night manager allegedly attempted to steal antidepressants and alcohol was found in a resident's room.
• Food portions are small and frequently served cold.
• Transportation is inadequate for wheelchair users, forcing families to personally transport residents to appointments.

Review

Since moving to The Lexington in August of 2023, one family member describes a home that feels like a welcome retreat for the aging and a place where the current surroundings bring real comfort. Her nearly 95-year-old mother herself voices a hopeful, positive assessment: "I am Happy" with her surroundings, "I am well taken care of by the staff," and that the food is GOOD, the home is clean, and she "FEEL(S) SAFE." Those lines come straight from the person living there, a poignant reminder that for some residents the day-to-day experience is marked by warmth, trust, and a sense of security, reinforced by staff and owners who are repeatedly praised for treating residents like family.

In the same breath, the community is seen through a more critical lens by others who have witnessed a different reality. Several reviewers point to a past that felt markedly different - describing under-paid, understaffed conditions and a troubling pattern of personal items going missing from residents' rooms. They note a sharp staff turnover and a sense that some personnel spend more time on their phones or shopping than on the job. There's a recurring concern that money, rather than care, motivates a lot of what happens inside the facility, with some families feeling the focus is on filling rooms rather than ensuring proper care for residents. Those voices suggest a call to action: a need for stable staffing, better accountability, and a more resident-centered approach.

One resident's firsthand account adds a dramatic chapter to the discussion. After living there for a year and a half, the director approached her room and requested she move out within a day, reportedly because of overheard comments during dinner - calling staff "babes" - and the implication that this occurred specifically with Medicaid clients. She asserts that this kind of removal happens "all the time" to Medicaid residents. The same account details a troubling list of concerns: a night manager allegedly attempting to steal antidepressants and to drink alcohol on the premises, food and clothing going missing, and consistently small food portions that left her family bringing extra meals. She also describes logistical difficulties in mobility and transportation, noting that the van cannot accommodate wheelchairs and that families are left to drive loved ones to appointments, a situation that feels inconsistent with the dignity and autonomy many families expect for their relatives. The person longs for a system that prioritizes residents' rights and safety over rigid procedural boundaries.

That same thread of frustration expands into observations about staff conditions and practice. The writer contends that staff turnover is high because wages are low and hours are not sufficient, a cycle that can undermine continuity of care. There's a belief that some residents are kept largely in their rooms to watch TV, and that once a loved one begins needing a lot of assistance, there is a sense that they are "kicked out" of the fold. The critique - rooted in personal experience - paints a stark picture of a facility divided between moments of warmth and moments of neglect, leaving readers to weigh the emotional weight of what care means when resources are stretched thin.

Yet the community is not defined solely by these criticisms. Several voices offer a contrasting, affirming view: great staff, friendly and very clean environments, and a sense of security in the care provided. One reviewer says the staff were "amazing," with a sentiment echoed by family members who feel their mothers are well cared for. There are expressions of appreciation for the building and grounds, and a consistent emphasis on the warmth and commitment that caregivers bring to daily interactions with residents. In these accounts, the residents' safety, the quality of meals, and the attentiveness of caregivers are highlighted as positives that strongly influence overall well-being.

The ongoing conversation about staffing continues to surface in practical questions, too. A family member asks, "Do you hire temporary nurses?" - a question that hints at a broader concern about coverage and flexibility in staffing, especially when families travel or work schedules change. This line underscores a desire for robust, versatile staffing that can adapt to residents' needs while maintaining continuity of care. It is a reminder that the lived experience of a nursing home hinges not only on philosophy and policy but on the day-to-day realities of who is present and how consistently they show up for residents.

Taken together, the comments present a nuanced portrait of The Lexington. For some families, it is a place where care feels personal and reliable, where the environment is clean, and where staff dedication translates into tangible comfort and safety. For others, it is a setting where financial pressures and high staff turnover threaten the consistency and quality of care, leading to conflicts about procedures, autonomy, and the handling of personal belongings. The strongest takeaway is that The Lexington encapsulates both warmth and struggle - an ongoing balance between compassionate caregiving and systemic challenges that require attention, transparency, and ongoing dialogue between staff, residents, and families. In this moment, many still see the value in the community, while others call for improvements that would ensure every resident experiences the same dependable, respectful care.

This part of Lincoln, Nebraska boasts a variety of amenities that cater to senior living needs. With multiple pharmacies, physicians' offices, and hospitals within close proximity, residents have easy access to healthcare services. Additionally, there are several parks nearby for outdoor recreation and relaxation. The diverse selection of restaurants provides convenient dining options, while places of worship offer spiritual fulfillment. Overall, this area offers a well-rounded community with essential services and amenities for seniors looking to settle in a peaceful and convenient neighborhood.

Pharmacies

• Nebraska Ltc Pharmacy (0.5 miles)
• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• Pharmacy Specialty Services (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)

Parks

• Colonial Hills Park (0.6 miles)
• Holmes Lake Park (1.1 miles)
• Holmes Lake Dog Park (1.2 miles)
• Bishop Heights Park (1.8 miles)
• Williamsburg Village Park (2 miles)
• Antelope Park (2.8 miles)
• Irvingdale Park (2.8 miles)

Physicians

• Edgewood Family Physicians (0.7 miles)
• Elizabeth Park South Radiology (1 miles)
• Primary Care Partners (1.2 miles)
• Family Health Care Center (1.3 miles)
• Northrup & Associates (1.4 miles)
• John Paul Majerus (1.4 miles)
• Nebraska Pain Consultants (1.4 miles)

Restaurants

• Don & Millie's (0.7 miles)
• Valentino's (0.8 miles)
• Stauffer’s Cafe & Pie Shoppe (1 miles)
• Sonic Drive-In (1.1 miles)
• Culver's (1.1 miles)
• Lazlo's Brewery & Grill (1.1 miles)
• Subway (1.1 miles)

Hospitals

• Madonna Rehabilitation Hospital (1.4 miles)
• Faulkner Medical Plaza (1.8 miles)
• Bryanlgh Medical Center (1.8 miles)
• Speciality Clinic (1.8 miles)
• 2South ICU (3.1 miles)
• 6South Neuro - PCU (3.1 miles)

Places of Worship

• Sheridan Lutheran Church (1.5 miles)
• Congregation Tifereth Israel (1.8 miles)
• Lincoln Berean Church (1.9 miles)

Cafes

• Scooters Coffee House (2.1 miles)