Mt Carmel Home Keens Memorial

Pros

• The staff are described as wonderful, caring, and patient.
• The atmosphere is welcoming, and the facility is clean and well maintained.
• The facility is staffed with knowledgeable, dedicated professionals.
• Families appreciated end-of-life support, including the Comfort Cart.
• Physical therapy is highly regarded, with frequent, effective sessions.
• Residents enjoy varied activities and friendly interactions, including intergenerational programs.
• The administration is praised for helpfulness and strong leadership.
• Residents are treated like family and are described as feeling loved.

Cons

• These poor girls are in so far over their heads, it is a huge toxic mess.
• They can't keep help because they have no real leadership experience or training.
• They have no sense of professionalism either.
• Their negligence resulted in property damage (a windshield) with no plan to repair.
• They don't seem to take HIPAA seriously.
• The CDC recommends social distancing, so they isolate the guests, and then their administrators go out partying.
• The reviewer would not recommend having anything to do with this organization.
• The place is dirty, employees are rude, and they don't seem to care about residents.

Review

Mount Carmel in Kearney has earned a wide range of impressions from families who entrusted their loved ones to its care. Across many voices, the common thread is a deep appreciation for kindness, compassion, and a sense that the people there truly cared for residents as if they were family. Several families describe the facility as a place where their loved ones received patient, thoughtful attention at all stages of their stay, from daily needs to end-of-life moments. The tone from many reviewers is consistently warm: staff who listen, administrators who try to help, and a community atmosphere that feels more like a supportive neighborhood than a stark institution.

Several memories center on exceptional personal care. One reviewer recalls how they "needed a place for my grandma at the time" and found that Mount Carmel "took such good care of her up to the very end," noting the staff as very patient, caring, and full of compassion. Another person describes visiting as a comforting experience, leaving with "no worry," and adds that the staff were "wonderful, very caring and kind to her and us." The sentiment is echoed repeatedly: families felt seen and supported, and many residents seemed to thrive under attentive routines, affectionate interactions, and a sense that the team went above and beyond to make days meaningful.

End-of-life care is highlighted by a memorable gesture that a number of families mention with gratitude. In the dying phase, staff introduced a "Comfort Cart" filled with water, coffee, snacks, and fruit that was refreshed daily, which made the moment a little easier for families who were trying to stay close to their loved ones. There is also praise for the atmosphere and the cultural touchstones that some residents appreciate - the Sisters and a welcoming, home-like environment that helps residents feel accepted and valued. One reviewer notes the atmosphere as welcoming and the sisters as "very accepting," which adds to the sense that Mount Carmel can be a place of dignity and warmth during challenging times.

Staffing and activities are repeatedly cited as strong points. Reviewers describe well-staffed facilities and a culture of activity that keeps residents engaged. For a resident rehabilitating from an injury, several lines point to practical benefits: physical therapy described as "great here," with multiple sessions weekly and staff who are "helpful and knowledgeable." Another reviewer highlights an on-site day care that invites children to interact with residents, calling it a "blessing" for both sides of the community. Additional praise centers on the remodels and physical campus improvements - the activity room renovation is described as gorgeous, and the overall property is characterized as beautiful and well maintained. In many stories, the administration is singled out as helpful and approachable, reinforcing a sense that Mount Carmel can function as a well-organized care operation with a focus on resident well-being.

Beyond the broad praise, there are voices that offer a more critical view. A few reviewers describe Mount Carmel as a "toxic mess" with staff who are "in so far over their heads" and a leadership landscape that feels ill-prepared. One account explicitly states, "They can't keep help because they have no real leadership experience or training. They have no sense of professionalism either." Other comments recount concrete incidents that have dampened trust: a windshield damaged by a fallen branch, with a response that seemed dismissive about repair; remarks about HIPAA being treated as not a priority; and accusations that administrators engaged in social activities that contradicted public-health expectations during the pandemic. Taken together, these notes present a stark contrast to the positive testimonials and remind readers that experiences can diverge sharply depending on timing, leadership, and individual staff teams.

There are also more nuanced accounts that reflect the everyday realities of care facilities in challenging times. One reviewer describes a parent's rehabilitation stay where staff were "wonderful, helpful and knowledgeable," yet mentions the practical difficulty of keeping track of belongings during moves and Covid-era disruptions that led to some items getting lost. Another comment highlights a quiet, clean environment with friendly, professional staff and a sense of coziness, balanced against a general call for more consistency in experience across shifts and departments. A few reviewers acknowledge the facility's achievements - awards, remodeling, and a dedicated team - while still noting occasional gaps or experiences that did not meet expectations.

Overall, Mount Carmel presents as a place of strong, heartfelt care for many families and residents. The facility is repeatedly praised for its compassionate staff, the warmth of the environment, and the sense that residents are treated with dignity and respect. The positive stories emphasize attentive caregivers, meaningful activities, and a community that feels welcoming to families who want to be part of their loved one's daily life. At the same time, there are explicit warnings from some reviewers about leadership gaps, inconsistent experiences, and accountability concerns. These contrasting voices suggest that while Mount Carmel can be a comforting and supportive home for many, potential residents and their families should conduct thorough visits, speak with current staff and families, and review up-to-date information about staffing, safety, and oversight to form a complete view.

If you're considering Mount Carmel for a loved one, these testimonials underscore the value of asking detailed questions before choosing a facility. Inquire about resident-to-staff ratios on different shifts, how they manage personal belongings during transfers, and what steps they take to protect privacy and HIPAA compliance. Request a tour during a typical day to observe interactions across caregivers, therapists, and administrators, and talk to the people who live there and their families to get a sense of whether the culture and cadence of care align with your expectations. The stories here show that Mount Carmel has the capacity to be a place of warmth and respect, alongside a few cautions that are worth investigating in person.

This area of Kearney, Nebraska offers a convenient and diverse range of amenities for seniors looking to settle in a welcoming community. With Union Pacific transportation nearby, accessibility is not an issue. There are numerous dining options including Long John Silver's, Belen Bakery, and Alley Rose catering to various tastes. Parks like Centennial Park and Union Pacific State Recreation Area provide opportunities for outdoor recreation and relaxation. Medical care is easily accessible with several physicians' offices and pharmacies in close proximity. Places of worship such as Mission 87 and Prince Of Peace Catholic Church offer spiritual support, while nearby hospitals like Good Samaritan Hospital ensure quality healthcare services. Overall, this area provides a mix of convenience, comfort, and community well-suited for senior living.

Transportation

• Union Pacific (0.3 miles)

Restaurants

• Long John Silver's (0.4 miles)
• Belen Bakery (0.4 miles)
• Alley Rose (0.4 miles)
• Thunderhead Brewing (0.5 miles)
• Sakuro Teriyaki House (0.5 miles)
• Freddy's Frozen Custard & Steakburgers (0.6 miles)
• Burger King (0.7 miles)

Parks

• Kearny Recreation Supt (0.4 miles)
• Centennial Park (0.5 miles)
• Union Pacific State Recreation Area (0.6 miles)
• Collins Park (0.7 miles)
• Child Development Center Playground (0.8 miles)
• Nina Hammer Park (1.1 miles)
• Yanney Heritage Park (1.2 miles)

Physicians

• Spine & Orthopedic Surgery Associates (0.4 miles)
• White s Advanced Hearing (0.5 miles)
• Contemporary Obstetrics & Gynecology PC (0.6 miles)
• Family Practice Associates PC (1 miles)
• Chi Health Nebraska Heart (1 miles)
• Wright Orthopaedic Surgery (1.1 miles)
• Nebraska Neurosurgery & Spine (1.1 miles)

Cafes

• Tex's Cafe (0.5 miles)
• Starbucks (0.8 miles)

Pharmacies

• Platte Valley Pharmacy (0.5 miles)
• ABC Drug & Gift (0.5 miles)
• Abc Drug & Gifts (0.5 miles)
• Walgreens (0.6 miles)
• Medicap Pharmacy (0.8 miles)
• U Save Pharmacy (1.4 miles)
• Health Mart Pharmacy (1.4 miles)

Places of Worship

• Mission 87 (0.7 miles)
• Christian Student Fellowship (0.8 miles)
• The Table Church (1.2 miles)
• Prince Of Peace Catholic Church (1.3 miles)
• St James Catholic Church (1.5 miles)
• Kearney E Free Men's Ministries (1.6 miles)
• Gateway District United Methodist Church (1.6 miles)

Hospitals

• Catholic Health Initiatives (1.1 miles)
• Good Samaritan Hospital (1.1 miles)
• CHI Health Good Samaritan Childbirth Education (1.1 miles)
• Good Samaritan Hospital - CHI Health (1.1 miles)
• St Johns (1.3 miles)
• Good Samaritan Hospital (1.9 miles)