Bozeman Highgate Senior Living

Pros

• The staff at Highgate consistently demonstrate friendliness and are always smiling, creating a welcoming atmosphere for residents and visitors alike.
• Residents appreciate the prompt assistance of the handyman for repairs and installations, showcasing the facility's commitment to resident needs.
• The administration is actively engaged with residents, fostering open communication and building strong relationships with families.
• Highgate is equipped with knowledgeable RN's who effectively manage care planning and medication needs, enhancing the overall quality of care provided.
• Residents enjoy numerous social gatherings and activities that contribute to a vibrant community life within Highgate.
• Families feel reassured knowing that their loved ones are happy and well cared for in a supportive environment like Highgate.
• The facility is clean, well-maintained, and comfortable, reflecting high standards of residential living.
• Staff members have received praise for their immediate responsiveness to requests for assistance, making residents feel valued and supported.
• Residents benefit from a variety of services with fun add-ons available, enhancing their overall experience at Highgate.
• New residents quickly form connections with friendly staff members and other residents, helping them adjust smoothly to their new environment.

Cons

• As rates increase, one family feels they will be forced to move their loved one to a Medicaid facility, despite not being in need of a nursing home.
• Some residents believe the expensive lounge remodel on the 3rd floor was not in the best interest of the residents and is rarely used.
• There are comments that the food provided at Highgate is not great.
• One reviewer expresses frustration that finances may dictate a move away from Highgate, even though their loved one does not require more intensive care.
• Another resident mentions that although they appreciate the staff, they feel there could have been better use of resources instead of the lounge remodel.

Review

Highgate has garnered an overwhelmingly positive reputation among residents and their families, particularly for its friendly and attentive staff. Many reviewers have noted that the personnel consistently greet residents with smiles, creating a warm and welcoming atmosphere throughout the residence. This genuine enthusiasm for their work is palpable, as staff members engage with residents not merely out of duty but seemingly from a place of care and dedication. The presence of maintenance personnel, affectionately referred to as "handyman," who efficiently attends to repair requests exemplifies Highgate's commitment to resident satisfaction. Residents appreciate having immediate support for various needs and find solace in knowing they can communicate directly with the administration without feeling ignored or sidelined.

The administrative staff at Highgate stands out as well; they are proactive rather than reclusive, often seen around the facility interacting with residents. Family members remark on how this accessibility fosters open communication regarding care decisions—the Executive Director (ED), Marketing team, Care Coordinators, and Registered Nurses (RN) are all described as knowledgeable about aging issues. Their understanding that every resident’s experience is personal reinforces a personalized approach to care that ensures no one feels like just another face in the crowd. This tailored focus helps many families leave feeling uplifted after visits.

Despite this overall positive sentiment surrounding the staff and general environment at Highgate, some concerns have been raised about rising costs associated with living there. One reviewer expressed worry over the financial implications of increasing rates, which may necessitate moving their loved one to a Medicaid facility despite them being content in their current setting. Others echoed these sentiments regarding facility renovations—particularly a costly lounge remodel deemed underutilized by residents—suggesting that resources could have been better allocated towards more affordable accommodation options or additional income apartments.

Long-term residents like one mother who has lived at Highgate for nine years share heartfelt testimonials about how well her needs have been met as her health has changed over time. She adores participating in weekly social gatherings—events she eagerly anticipates even when her memory falters in other areas. Her family feels peace of mind knowing she is surrounded by caring caregivers who genuinely enjoy their roles. They express gratitude toward Highgate for providing such fulfilling experiences; it reassures them that she is safe and happy while receiving appropriate care.

Numerous accounts highlight the vibrant community atmosphere fostered within Highgate through various activities geared toward both residents and families alike. Reviews frequently mention great food offerings paired with helpful staff eager to assist whenever needed—elements that contribute significantly to an enjoyable living experience. These activities encourage social interactions among residents, further solidifying friendships within the community.

Overall, many families feel welcomed at Highgate due to its attentive staff attuned to each resident's unique needs—not only taking care of physical necessities but also engaging meaningfully through conversation or shared activities. Transitioning loved ones into such communities can be daunting; however, reviews indicate that Highgate makes this process smoother with its clean facilities and cordial environment conducive to building friendships among residents themselves as well as fostering connections between families navigating similar journeys together.

In conclusion, while challenges related to rising costs do exist amidst excellent service offerings at Highgate, it remains clear from these heartfelt reviews just how much joy this residence brings into the lives of its inhabitants and their families—evidenced through thoughtful engagement from a dedicated team committed truly towards enhancing quality-of-life experiences for everyone involved within this supportive community framework.

Cafes

• Coldsmoke Coffee House (0.1 miles)
• Starbucks (0.3 miles)
• City Brew Coffee (1.1 miles)
• Feed Cafe (1.1 miles)
• The Farmer's Daughters Cafe (1.2 miles)
• Starbucks (1.2 miles)
• The Daily Coffee Bar (1.7 miles)

Restaurants

• Olive Garden (0.2 miles)
• Thai Basil (0.3 miles)
• Wendy's (0.3 miles)
• Old Chicago (0.3 miles)
• Mongolian BBQ (0.3 miles)
• Great American Grill (0.4 miles)
• McDonald's (0.9 miles)

Pharmacies

• Smith's Food & Drug (0.3 miles)
• CVS Pharmacy (0.9 miles)
• Price Rite Drug and Medical Equipment (1.1 miles)
• Albertsons Pharmacy (1.2 miles)
• Collective Elevation (1.2 miles)
• Option Care Health (1.2 miles)
• Safeway Food & Drug (1.2 miles)

Parks

• Rose Park (0.4 miles)
• Gallatin County Regional Park (0.8 miles)
• Dinosaur Playground (0.8 miles)
• East Gallatin Recreation Area (1.4 miles)
• Centennial Park (1.4 miles)
• Bozeman Pond (1.6 miles)
• Valley West Park (1.8 miles)

Physicians

• Allergy & Asthma Consultants of Montana (0.4 miles)
• Bridger Psychiatric Services (0.4 miles)
• Montana Occupational Health (0.5 miles)
• Allergy & Asthma Consultants of Montana (0.5 miles)
• Pure Dermatology (0.5 miles)
• Ridgway Plastic Surgery and Medical Spa (0.5 miles)
• Treasure State Hearing (0.6 miles)

Hospitals

• Joint Repair Clinic of Montana (0.5 miles)
• Gallatin County Rest Home (0.8 miles)
• Bozeman Medical Arts Center (1.6 miles)
• Bridgercare (1.6 miles)

Transportation

• U-Haul Moving & Storage (1 miles)

Places of Worship

• Holy Rosary Catholic Church (1.6 miles)
• Shining Mountains Lutheran Church (1.6 miles)
• Bedrock Church Bozeman (1.6 miles)
• Center For Campus Ministry (1.8 miles)
• Alliance Fellowship (1.9 miles)