951 Creamery Road, West Plains, MO 65775
For more information about senior living options: (844) 490-3973
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Across a set of remarks about a care facility, the narratives reveal a complex reality: warmth and concern sit side by side with worry and criticism. Some people describe experiences that feel deeply positive, highlighting respect and a sense of being cared for beyond basic needs. In these accounts, the atmosphere is described as supportive and familial, with energy directed toward making residents feel valued.
In particular, one stream of remarks emphasizes the way residents are treated. The statements convey that "Residents are treated with respect and above service is given! They are loved like family and ones that have been forgotten are loved." Those words paint a picture of care that goes beyond routine duties, suggesting a culture of attention and affection. The praise continues with the note that "They have a great staff here," underscoring the impression that the team works well and creates a positive environment for residents.
Yet, the narrative is not one-sided. Another set of comments presents a starkly different experience, painting a troubling contrast. A speaker asserts that "The residents are not treated well at all! They are not properly fed before meds. The residents are not changed when they need to be. Residents are allowed to steal from each other. It's sad, very sad!!" The urgency and repetition in this passage convey genuine distress, suggesting that the level and quality of care can vary dramatically and that basic needs and safety may be compromised in some circumstances.
There is also a counterpoint within the same broad conversation: "The caregivers and housekeepers treat you real good-." This line implies that at least some staff members are kind and professional, and that the care experience can be positive in certain contexts or with certain personnel. It hints at a division in perceptions - some aspects of daily care are valued and appreciated, even if other elements are lacking.
A personal concern adds another layer to the picture: financial worries involving a relative who lives there. "My little brother lives there..gets 2500 a month from disability and he only gets 80 out of that. Has a roommate. I would like to know where his check is going." This line raises questions about how funds intended for a resident are managed or allocated, and it reflects anxiety about whether the person is receiving appropriate support and access to his own resources. The combination of a fixed disability income, a roommate arrangement, and the suggestion that not all of the money is reaching the resident contributes to a sense of unease about oversight and accountability.
Taken together, these statements illustrate a facility with a highly variable experience for residents. On one hand, there is genuine appreciation for respect, familial warmth, and capable staff who are deemed to deliver above-and-beyond service. On the other hand, there are serious allegations of neglect, inadequate feeding around medication times, irregular personal care, and unsafe practices such as residents being allowed to steal from one another. The financial concern layered into these accounts adds to the impression that oversight and consistency may be inconsistent, leaving families and residents uncertain about where resources are going and how well individuals are being protected.
Overall, the collection of remarks points to a picture of uneven quality within the same environment. Some residents and caregivers describe a culture of love, respect, and strong staff engagement, while others describe neglect, safety risks, and potential misallocation of funds. The discrepancy between these experiences suggests that outcomes may depend heavily on specific staff, shifts, and individual circumstances, rather than representing a uniformly positive or uniformly negative facility overall.
South View Health Care in West Plains, MO is a premier assisted living community that provides an array of amenities and care services to ensure the comfort and well-being of its residents.
Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Each apartment also includes a kitchenette for residents to prepare their own meals if desired. Housekeeping services are provided to maintain a clean and tidy living environment.
Residents can enjoy the beautiful outdoor space and garden area, perfect for relaxation or socializing with fellow residents. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Additionally, there is a small library available for reading enthusiasts.
The care services at South View Health Care are designed to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Our dedicated staff ensures that residents receive proper medication management and adhere to any specialized dietary requirements, including diabetes diets.
We prioritize the mental wellness of our residents by offering a comprehensive mental wellness program. This program focuses on promoting emotional well-being through engaging activities and support from trained professionals.
In terms of location, South View Health Care benefits from its proximity to various amenities in the area. There are three cafes, three parks, five pharmacies, eleven physicians' offices, twenty-six restaurants, one transportation service, twenty-nine places of worship nearby - ensuring convenience and accessibility for our residents. Additionally, there is one theater and four hospitals located nearby for entertainment options and medical care.
At South View Health Care in West Plains, MO we strive to create a comfortable and supportive environment where seniors can thrive while receiving exceptional care services in an ideal location surrounded by necessary amenities.
South View Health Care is located at 951 Creamery Road, West Plains, MO 65775 in Howell County, Missouri
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