West Boarding Home

Pros

• The staff is described as good with positive attitudes.
• The nursing staff is amazing and keeps families informed about residents' health.
• Jenny Brown is praised for helping get Grandpa in and registered and for going above and beyond to ensure his care.
• The staff goes above and beyond to make residents comfortable and to help them when they forget something.
• The facility provides quality care and makes residents feel at home.
• The reviewers describe Warrenton Manor as a fine nursing home with caring staff and a great place.
• Families note that residents have had excellent care from day one and that the staff have been wonderful and kept them informed.

Cons

• The facility is described as a horrible place to leave a loved one and better off at home.
• Staff allegedly ignored call lights, leading to a resident's fall on the first day.
• Residents were left in 40-degree weather without blankets or proper clothing.
• Pneumonia went unnoticed by staff until pointed out by a family member.
• It was claimed there was only one staff member on the floor for dozens of residents on weekends.
• There are allegations of neglect that effectively starved residents who could not feed themselves.
• A roommate's wife reported a resident lay in excrement for hours with minimal supervision.
• A staff member was accused of taking or packing away a resident's belongings after death, described as "wolf in sheep's clothing."
• Warrenton Manor is criticized for not providing therapy, proper care, or sufficient security, and for misleading as a dementia facility.
• One reviewer urged that Warrenton Manor should be shut down due to a pattern of poor care and safety concerns.

Review

Warrenton Manor is a place that triggers strong, divided emotions among families who entrust their loved ones to its care. Across a spectrum of firsthand accounts, some describe it as a lifeline where staff are compassionate, attentive, and communicative, while others recount horror stories of neglect, injury, and feeling ignored or betrayed. The same facility can feel like a sanctuary to one family and a nightmare to another, depending on who was there, when, and under what circumstances.

One of the most visceral accounts comes from a family member who watched their father suffer through a rapid decline in care. They described a horrific first day and a cascade of problems: a fall on day one, a hand turning black and blue because no one answered a call light, a patient trying to use the bathroom alone and risking injury, and a rapid descent into pneumonia that staff failed to notice until alerted by a concerned family member. The writer paints a chilling image of a man left in 40-degree weather, in just a diaper, with no blankets or shirts to stay warm, while COPD-emphysema complicated every breath. They also recount seeing a roommate's wife describe a husband who had been lying in excrement for hours, and an administrator who could not keep up with the needs of roughly 40 residents with only a single caregiver on the floor for the weekend. The review culminates in the sense that the facility was a "death trap" rather than a place for healing, and the heartache of watching a father fade away is described as an almost unbearable betrayal by family who felt betrayed by the very people charged with his care. The reviewer clearly hopes future patients and families avoid a similar fate, even as they struggle with the loss of their loved one.

In stark contrast, other families report a very different Warrenton Manor experience. One account centers on a grandfather who has been a resident for about three years and is described as doing well under the care of an attentive staff. A social worker named Jennie (or Jenny) Brown is singled out for praise for helping the family get their loved one admitted and for ongoing dedication to his wellbeing. The writer notes that the nursing staff are amazing, that they proactively call to report scratches or other concerns, and that - even with dementia - the staff go above and beyond to make the grandfather comfortable and supported. This review frames Warrenton Manor as a place where kindness takes precedence and where the family feels reassured that their loved one is cared for with diligence and compassion. It is later tempered, however, by a troubling update in the same thread: the family asserts that Jennie Brown acted without consent to go through the grandfather's belongings and pack some items, effectively bypassing the family's process for saying goodbye, and they allege the resident's death was followed by concerns about being "doped up" and injuries sustained during a fall the day of his passing. The review also claims a lack of adequate staffing on weekends and evenings, with new patients being admitted while a resident's needs seem to be neglected, casting doubt on the system's safeguards.

Another family's experience adds to the mixed portrait, with praise for steady, positive care. They report that a loved one has been in Warrenton Manor since late 2020 and has received excellent care from day one. They specifically name multiple staff members - Jenny, Donna, and Raquel - as going above and beyond in keeping the family informed and ensuring the resident's needs are met. The resident is said to consistently express satisfaction with the facility and to say she would recommend it to others, reinforcing the sense that, for this family, the environment is nurturing and reliable.

Yet not every encounter aligns with that warmth. A separate voice laments being unable to leave a positive review because of an extreme dissatisfaction - "I wish I could leave 0 stars." This family member recounts terrible treatment of a grandmother, with restrictions on visiting or seeing the room and a claim that such restrictions were not a result of pandemic safety measures but rather the facility's own policy, which they found unjustified. The reviewer urges others not to place loved ones there, underscoring how fear and anger can accompany grief in a setting meant to provide care.

The narrative continues with reflections on staffing and infection control, offering a slightly more balanced view. One review asserts the facility provides quality care and highlights infection control measures that helped keep residents safe during the pandemic. In contrast, another reviewer points to serious safety concerns - claims that a sister was not properly medicated and that she escaped, requiring hospital care for weeks, followed by transfer to another dementia facility. That account includes a cautionary note that Warrenton Manor is not as secure as it should be and questions whether the facility truly presents itself as a specialized dementia environment.

There are also moments of gratitude and solidarity, where families express genuine appreciation for staff who have made meaningful differences. One family thanks the team for their care of a brother over a short period and emphasizes the supportive, practical help they received. Others share positive sentiments about the environment, calling Warrenton Manor a "fine nursing home" with a caring staff and a place where residents feel at home. Even within this chorus of praise, however, there are underlying tensions - instances in which family members felt excluded from important decisions or observed concerns about how a resident's belongings and personal dignity were handled after passing.

Taken together, these stories present Warrenton Manor as a facility at the center of competing memories and competing expectations. For some families, the staff's diligence, responsiveness, and affectionate care create a sense of safety and trust; for others, the experience is stained by neglect, fear, and episodes that feel like betrayals of trust. The recurring names - particularly Jennie/Jenny Brown and a broader sense of staffing adequacy - suggest that perceptions of quality at Warrenton Manor are closely tied to the individuals involved and the specific shifts, days, and events surrounding each resident's care. In a setting where lives and loved ones are entrusted to others, these divergent voices underscore a deeply personal and emotionally charged reality: care quality can feel profoundly different depending on who is on duty, when, and how communication is handled.

The area of Warrenton, Missouri highlighted in this list offers a variety of amenities and services that may be beneficial for seniors looking to settle down in a peaceful and convenient location. With several healthcare options nearby, including Physicians Patients First Health Care and Glennon Care Pediatrics, residents can easily access medical care. Places of worship such as Holy Rosary Parish and Friedens United Church of Christ cater to spiritual needs, while parks like Dyer Park provide opportunities for outdoor recreation. Pharmacies like Stewart's Drug and Legacy Drugstore are conveniently located for medication needs, and a range of dining options including Brewskies, Wing Street, and Applebee's offer diverse choices for meals. Transportation services such as Enterprise Rent-A-Car are available for easy travel, and the Warrenton 8 Cinemas provides entertainment options for those looking to enjoy movies. Overall, this part of Warrenton offers a mix of necessities and leisure activities that could make it a suitable choice for senior living.

Physicians

• Patients First Health Care (0.1 miles)
• Glennon Care Pediatrics (0.3 miles)
• Apple Hearing Solutions (0.5 miles)
• Clarkson Eyecare (0.8 miles)
• Crider Health Center (0.9 miles)
• Health Aid Supplies (13.7 miles)
• Dunn Jennifer Drnorthwest Pediatrics Wentzville (13.9 miles)

Places of Worship

• Holy Rosary Parish (0.1 miles)
• Southern Baptist Convention (0.2 miles)
• Friedens United Church of Christ (0.4 miles)
• In Him Ministries (0.5 miles)
• Wesleyan Christian School (0.7 miles)
• Child Evangelism Fellowship (1.9 miles)
• Warrenton Christian Church (2 miles)

Parks

• Dyer Park (0.4 miles)
• Warrenton Pool Park (1.3 miles)
• Reifsnider State Forest (3.6 miles)
• Lachen Hund Dog Run (5.2 miles)
• Wright City Parks Department (6.3 miles)
• Rotary Park (12.1 miles)
• Indian Camp Creek Park (12.3 miles)

Pharmacies

• Stewart's Drug (0.5 miles)
• Legacy Drugstore (0.5 miles)
• Walgreens (0.5 miles)
• Schnucks (0.6 miles)

Restaurants

• Brewskies (0.5 miles)
• Wing Street (0.7 miles)
• The Hide Out (0.7 miles)
• O'Fallon (0.7 miles)
• Burger King (0.8 miles)
• Applebee's (0.8 miles)
• McDonald's (0.8 miles)

Transportation

• Enterprise Rent-A-Car (0.8 miles)
• Chad's Wildlife Creations (7.1 miles)
• U-Haul (8.6 miles)
• Mhc Truck Leasing (8.9 miles)
• Fabick Cat - Foristell (9.8 miles)
• Johnny Rocket Shuttle Services (11 miles)
• Enterprise Rent-A-Car (13.9 miles)

Theaters

• Warrenton 8 Cinemas (0.8 miles)
• Troy Movie House (13.8 miles)

Cafes

• Starbucks (13.9 miles)
• Starbucks (14 miles)
• Panera Bread (14.1 miles)