2665 North Service Road East, Sullivan, MO 63080
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The store is described as a great place with good people. The pop-up vegetable stand is noted for very helpful staff and magnificent produce. Bomgaars is praised for its great location. The farm supply store is described as excellent. Prices are good, rewards are nice, and the staff are great. The store always has what customers need, and the employees are great. They have a good boot selection. The DeWalt tool selection is called the best. The staff are attentive and helpful. The manager and staff provide excellent customer service.
They thought the price difference for the exact same boot was nonsense and that the lower price wouldn't be honored. They noted the store was understaffed with no employees around to help, leaving them unable to find what they needed. They felt the store had changed from a farm and home store to a farm hobby store. They described unprofessional, lazy, and uninterested staff, including poor assistance at checkout. They had a very negative experience exchanging faulty Polar King coveralls, with no exchange offered due to no tags or receipt and rude staff. They criticized short staffing and cashiers poorly trained, and prices higher since the buyout. They complained that items like bird seed had no prices on them, indicating poor pricing/ tagging. They noted price changes and higher sale prices, implying poor value after the buyout. They described the Sullivan store checkout staff as unhelpful and unprofessional.Rural farm stores like this Bomgaars/Orschelns hybrid have a certain character that you notice the moment you pull into the lot. The place is big, busy, and filled with a mix of sturdy workwear, animal feed, garden supplies, and tools, all crammed into aisles that feel both practical and a little chaotic at times. Some shoppers come in with clear shopping lists, others are wandering to see what bargains might be hiding on the clearance shelves. In many ways, the store lives up to its reputation as a one-stop shop for rural households, farmers, truck drivers, and DIY enthusiasts who want decent equipment without driving to a big city.
A lot of the chatter in these reviews centers on stock variety and the atmosphere after the company switch from Orscheln Farm & Home to Bomgaars. Several readers mention that the change hasn't radically altered the vibe - you can still find farm supplies, feed, plants, and hardware - but the perception around what the store emphasizes has shifted. One reviewer notes it feels more like a "farm hobby store" than the strict farm-and-home focus of the old days. Another mentions a pop-up vegetable stand in the parking lot and a lack of some staples like rabbit food, pointing to the tension between keeping core farm items in stock and expanding into a broader, more hobbyist lineup. The overall message is that the store remains a practical stop, even if some longtime customers miss the exact old balance.
Price differences inside the same product line are a memorable sore point for some shoppers. In one anecdote, a person spots three different price tags on identical boots - 27.99 for size 6 and 21.99 for size 13 - and, after taking both pairs to the register, ends up seeing a surprising discount on the smaller boot (17.99) only to be told the sale price wouldn't apply to the exact same item in this case. The manager's explanation - that the store selects "specific items" to go on sale and that not every stock item is included - leaves the customer feeling shortchanged and frustrated. It's a classic retail inconsistency issue that can sour what should otherwise be a straightforward purchase, especially in a rural setting where customers may rely on clear, predictable pricing.
Despite the friction over pricing, plenty of reviewers praise the store for its range and the people who work there. Compliments land on the breadth of products - hardware, Dewalt tools, farm gear, chick care, and a surprisingly deep well of practical supplies for everyday farm life. Regulars talk about finding what they need, including good boot selections, plant and shrub varieties, and a generally helpful staff. They also note positive personal touches: staff who answer questions about caring for hens and winter chicken care, or who go out of their way to help truckers who need specific gear or clothing on the road. The feeling conveyed is that, when the staff have time, they're friendly, knowledgeable, and willing to lend a hand.
That sense of helpfulness doesn't blanket every interaction, though. A recurring theme is that some stores still feel short-staffed or overwhelmed, especially during busy seasons like Christmas or harvest times. Several comments point to cashiers who seem rushed or undertrained, and some reviews explicitly contrast the Sullivan store's service with other locations' more attentive staff. Still others describe a generally courteous atmosphere, with employees who are quick to load bags of feed or assist with large purchases, reinforcing the importance of good customer service as a differentiator in this kind of retail space.
There's also a thread of frustration around policy and exchange experiences. A standout negative example concerns a purchase of Polar King coveralls whose buttons started popping off after the first wear. The store refused to exchange them because there were no tags or a receipt, and the assistant store manager was described in harsh terms by a number of reviewers. A separate post about a Christmas gift exchange blamed the assistant manager - Amber - for a rude interaction. These incidents color the overall impression, reminding readers that returns and exchanges, especially for worn or tag-less items, can quickly sour a customer's view if handled poorly.
On balance, readers seem to view Bomgaars as a mixed bag with strong, reliable strengths and some stubborn weaknesses. Many praise the broad inventory - everything from dog and bird foods to concrete tools and deer feed - along with a genuine sense of community and friendly staff. They appreciate the store's ongoing commitment to rural needs, even as pricing practices and inventory organization evolve after the buyout and store realignment. The consensus is that, despite the bumps - pricing quirks, staffing gaps, and occasional stock shortages - the store remains a dependable, multifaceted resource for people who live and work in the countryside.
In the end, these reviews paint a picture of a store that's deeply embedded in its community, offering a broad range of essentials under one roof while managing the quirks that come with growth and corporate realignment. Some shoppers cherish the familiar feel of the old days and the personal connections they've built with staff, while others are quick to point out price inconsistencies, occasional unavailability of certain products, or moments when service falls short. Yet across the board, what stands out is a willingness to help, a willingness to stock what customers actually need, and a belief that a well-stocked local store is a vital staple in rural life. For many, Bomgaars/Orschelns remains a go-to destination - a place where you can find what you're looking for, get practical advice, and support a local business even as it continues to evolve.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Happy Acres in Sullivan, MO is a warm and inviting assisted living community that offers board and care home services. Our residents enjoy a comfortable and fully furnished living environment, with amenities such as a dining room, outdoor space, and access to Wi-Fi/high-speed internet.
At Happy Acres, we prioritize the well-being of our residents. Our dedicated staff is available to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure our residents receive the appropriate care they need.
Nutrition is an important aspect of our community, and we cater to special dietary restrictions to accommodate individual needs. Our experienced chefs prepare delicious meals that are both healthy and tailored to specific dietary requirements. Medication management is also available for those who require it.
To promote an active lifestyle, we offer scheduled daily activities for our residents to enjoy. These may include social gatherings, games, crafts, or exercise classes. Additionally, we provide transportation arrangements for medical appointments as well as doctor's appointments.
In the surrounding area of Happy Acres in Sullivan, MO, there are cafes and restaurants nearby for residents to explore and enjoy. There are also two places of worship located conveniently close by for those seeking spiritual fulfillment.
At Happy Acres Assisted Living Community in Sullivan, MO, we strive to create a caring and supportive environment where our residents can thrive and feel at home. We understand the importance of personalized care and aim to meet the unique needs of each individual while fostering a sense of community and engagement among all who reside here.
Happy Acres is located at 2665 North Service Road East, Sullivan, MO 63080 in Washington County, Missouri
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