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4.1 from 120 reviews
5 stars
89
4 stars
4
3 stars
3
2 stars
2
1 stars
22
Overall Review of Secure Care
common40 reviews mention this
Staff is repeatedly described as helpful
Residents consistently describe staff members as helpful and courteous during visits.
Many reviews emphasize that employees are kind, friendly, and willing to help, even when the store is busy. Several customers call out specific people as knowledgeable, patient, and professional during returns, shipping, printing, and other requests. A few reviewers also mention feeling they are not treated like a burden and that staff keep things moving efficiently.
common19 reviews mention this
Quick service, especially when busy
Multiple reviews mention fast turnaround and efficient help.
A recurring theme is that the service feels quick, with customers describing short waits or getting in and out efficiently. Even when there is a line or the store is busy, several reviewers say the staff maintains professionalism and keeps customers moving. Some reviews also highlight that employees help with boxing, receipts, and completing tasks promptly.
caveat8 reviews mention this
Occasional rude or unprofessional interactions
Some reviewers report rude, unprofessional, or unhelpful service.
While most experiences are positive, a smaller set of reviews describe negative interactions, including staff talking down to customers, refusing help, or being unwilling to communicate respectfully. A few reviewers also describe frustration with how issues were handled, including not wanting to connect them with a manager or denying requests. These accounts are mixed in tone, but they stand out as clear service breakdowns for some visitors.
caveat10 reviews mention this
Delivery, claims, and package problems
Some reviews raise concerns about lost packages and claim outcomes.
Several negative reviews describe problems like lost shipments, packages not appearing as expected, or lack of resolution after a claim. A few customers say they were not compensated or not refunded after shipping damage, while others describe communication problems around tracking or pickup timing. Taken together, these reports suggest that while many customers are satisfied, some have had stressful issues with deliveries and reimbursement.
caveat4 reviews mention this
Hours and appointment issues
Some reviewers report confusion about hours or appointments.
A couple of reviews mention confusion about store hours versus posted or online expectations, including not being open when expected. Others describe appointment-related problems, such as showing up for a notary appointment that was not scheduled as planned, or waiting while staff could not complete the requested service. These issues appear less frequent than the overall positive service feedback, but they recur enough to be notable.
common7 reviews mention this
Location is often described as convenient
More than a few reviewers mention the store’s convenience.
Some customers describe the location as easy to access and a convenient place to handle returns, shipping, and other errands. A few also mention choosing this site over alternatives because the service experience felt better. When combined with reviews about fast help, convenience is part of why repeat visits show up in the feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Springfield-Branson Regional (5 miles away)
Nearby Places of Interest
Pharmacies
Family Pharmacy (0.4 miles)
Walgreens (0.7 miles)
Midtown Pharmacy (1 miles)
Alps Pharmacy (1.1 miles)
Walgreens (1.2 miles)
Tybg (1.3 miles)
Dan's Discount Drug Mart (1.3 miles)
Restaurants
KFC (0.5 miles)
Burger King (0.7 miles)
Cafe Cusco (0.7 miles)
Lindbergs (0.8 miles)
Sonic Drive-In (0.9 miles)
Popeyes Louisiana Kitchen (0.9 miles)
Taco Bell (1 miles)
Hospitals
Cox North Hospital (1 miles)
Cox Medical Center-North (1.1 miles)
Emergency Department North (1.1 miles)
Sgoh Acquisition (1.1 miles)
Bayless Automotive Companies (3.3 miles)
Mercy MRI (4.2 miles)
St John's Regional Health Center (4.3 miles)
Physicians
Mark Edward Stewart, DO (1 miles)
Rex Eugene Taber, MD (1 miles)
Pratibha Agarwal, MD (1 miles)
Krishnendu Ghosh, MD (1 miles)
Coxhealth (1.1 miles)
St John's Clinic-Family Medical (1.7 miles)
Northside Family Clinic (1.7 miles)
Places of Worship
Solid Rock Church (1.5 miles)
First & Calvary Presbyterian Church (2.6 miles)
Grand Oak Baptist Mission Center (3.9 miles)
Jefferson Ave Baptist Church (4.1 miles)
Servicio De Educacion CRSTN Springfield (4.1 miles)
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
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Springfield-Branson Regional (5 miles away)
Competitive memory care pricing at $3,500/mo with on-site amenities and comprehensive care.
Navigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond
Highly Beneficial Low-Impact Exercises for Senior Living Residents
Is In-Home Healthcare Tax Deductible? Your Comprehensive Guide