Maranatha Village, Inc

Pros

• The staff at Maranatha Village is caring, genuine, and warm, forming personal connections with residents.
• Residents appreciate the clean and beautiful environment of the facility, making it a pleasant place to live.
• Many residents enjoy a variety of activities offered within the community, contributing to social interaction.
• The facility is praised for its safety and the responsible approach taken by its staff towards resident care.
• Long-term residents express satisfaction with their decision to live at Maranatha Village, highlighting its sense of community and support.
• The quality of housing is noted as good, with updated facilities that provide value for the rent.
• Staff responsiveness to questions and concerns demonstrates their commitment to resident well-being.
• Residents often feel a strong sense of belonging and appreciate the friendly atmosphere among both staff and fellow residents.
• Family members report positive experiences regarding the care their loved ones receive during rehabilitation or recovery periods.
• Maranatha Village is recognized as a supportive Christian community that fosters relationships among residents through mutual help and prayer support.

Cons

• The trash never got picked up when it was supposed to, leading to frustration with the facility's service.
• Maintenance requests were slow to be addressed, and some issues took days to resolve.
• The cable service provided was poor, with very few channels coming in consistently.
• A welfare check request took 45 minutes, resulting in a serious incident where a resident was found on the floor without timely follow-up from the facility.
• Utility payments were misplaced by the accounting office, which caused financial distress for residents on fixed incomes.
• There have been multiple instances where promised transportation for activities was not provided, disappointing residents seeking social interaction.
• Communication from staff regarding outstanding bills was inadequate and late.
• Although activities are offered, there seems to be a lack of effective communication about them through newsletters or other means.
• Additional services often come at extra costs, potentially making living expenses significantly higher if medical care is required frequently.
• Despite some positive experiences noted by others, there are consistent complaints about the overall management and response times from staff.

Review

Maranatha Village, an independent living community, has sparked a range of contrasting opinions from residents and families of residents. Some reviews paint a picture of a supportive, caring environment that provides excellent amenities and an engaging community for older adults. Others tell a more troubling story regarding the responsiveness of staff and the management of essential services, painting a complex portrait of life at this facility.

On one end of the spectrum, numerous reviewers commend the warmth and dedication of the staff at Maranatha Village. Many describe it as a "wonderful" place where genuine connections are formed between caregivers and residents. The staff is frequently praised for their attentiveness and willingness to go above and beyond to meet the needs of their residents. One reviewer emphasized how staff members have built relationships with residents, particularly highlighting circumstances involving special needs individuals or those requiring extra care. Often mentioned is Stephanie Conrad, who was singled out for her consistent compassion during challenging times.

Conversely, many families express frustration over inadequate maintenance services and communication issues within the facility. Several tenants have noted ongoing problems like delayed maintenance requests that take much longer than expected to be addressed—if they are addressed at all—and issues with cable services that fail to meet basic expectations. One family described an alarming situation where assistance was not provided swiftly when requested for a welfare check on a resident; instead, it took 45 minutes for security personnel to arrive after the request was made. This delay could have had severe consequences considering that the resident was found on the floor in need of medical assistance.

Financial miscommunication seems to be another critical area causing dissatisfaction among some families living in or associated with Maranatha Village. Instances were reported where payments were misplaced or there was inadequate notification about outstanding bills owed by residents on fixed incomes. A particular concern arose when one person received an unexpected call about overdue utility payments amounting to over $2,000 after months without notice—a situation that left them feeling blindsided and frustrated by the lack of proactive communication from management regarding billing matters.

Despite these complaints, many reviewers genuinely appreciate the physical environment and activities available within Maranatha Village. The facilities are often described as beautiful, clean, secure, and well-maintained—offering comfortable apartment sizes at reasonable pricing compared to similar communities in the area. Residents also have access to various amenities such as fishing lakes, beauty shops on-site, community centers for socializing, laundry services once per week, and scheduled activities aimed at fostering engagement among residents.

However, some users pointed out that while there is good availability for activities catering to social interaction—important especially for independent seniors—the communication surrounding them might lack consistency. Concerns were raised regarding delays in newsletters sharing activity updates which could impact interested participation among less mobile residents who seek social opportunities within their new living arrangements.

In conclusion, Maranatha Village represents both bright experiences filled with positive interactions between caring staff members and concerning challenges related to communication breakdowns and management inefficiencies affecting service delivery. While many enjoy their time as part of this vibrant Christian community filled with friendly faces—sharing stories about prayer warriors helping each other—the overall feedback suggests potential improvements needed in maintaining effective operations across all facets of facility management; notably in maintenance response times and financial transparency—which would enhance its reputation further as an exceptional place for independent living amongst seniors moving into later life stages.

This part of Springfield, Missouri is a convenient and accessible area for senior living. There are several pharmacies nearby such as Family Pharmacy, Alps Pharmacy, and Walgreens for easy access to medications. In terms of healthcare, there are hospitals like Sgoh Acquisition and Cox North Hospital within close proximity. Additionally, there are reputable physicians at St John's Clinic-Family Medical and Northside Family Clinic for regular check-ups and medical care. For dining options, popular fast food restaurants like KFC, Burger King, and Taco Bell are nearby. Furthermore, there are cafes like Ziggie's Cafe and The Coffee Ethic for leisurely meals or coffee outings. Transportation options include the Downtown Airport and Thrifty Car Rental for convenient travel arrangements. Overall, this neighborhood offers a blend of essential amenities and services that cater to the needs of seniors looking for a comfortable living environment in Springfield.

Pharmacies

• Family Pharmacy (0.8 miles)
• Alps Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Tybg (1.2 miles)
• Dan's Discount Drug Mart (1.2 miles)
• Walgreens (1.3 miles)
• Midtown Pharmacy (1.8 miles)

Restaurants

• KFC (0.9 miles)
• Burger King (0.9 miles)
• Popeyes Louisiana Kitchen (1.1 miles)
• Wingstop (1.1 miles)
• McDonald's (1.1 miles)
• Taco Bell (1.2 miles)
• Arby's (1.2 miles)

Hospitals

• Sgoh Acquisition (1.1 miles)
• Cox North Hospital (1.8 miles)
• Cox Medical Center-North (1.8 miles)
• Emergency Department North (1.9 miles)
• Bayless Automotive Companies (3.5 miles)
• Mercy MRI (5 miles)
• St John's Regional Health Center (5 miles)

Cafes

• Ziggie's Cafe (1.8 miles)
• The Coffee Ethic (3 miles)
• Mudhouse (3 miles)
• Gailey's Breakfast Cafe (3.1 miles)

Physicians

• St John's Clinic-Family Medical (1.8 miles)
• Northside Family Clinic (1.8 miles)
• Mark Edward Stewart, DO (1.8 miles)
• Rex Eugene Taber, MD (1.8 miles)
• Pratibha Agarwal, MD (1.8 miles)
• Krishnendu Ghosh, MD (1.8 miles)
• Coxhealth (1.8 miles)

Places of Worship

• Solid Rock Church (2.3 miles)
• First & Calvary Presbyterian Church (3.4 miles)
• Servicio De Educacion CRSTN Springfield (4.5 miles)
• Grand Oak Baptist Mission Center (4.5 miles)
• Jefferson Ave Baptist Church (4.8 miles)
• Messiah Lutheran Church (5.3 miles)

Transportation

• Downtown Airport (3DW) (3.2 miles)
• Thrifty Car Rental (4.9 miles)

Parks

• Phelps Grove Park (4.3 miles)
• Bark Yard (4.8 miles)