Right at Home - Springfield, MO

Pros

• The owner of the company is actively involved and attentive to their clients' needs.
• Despite occasional last-minute cancellations, the company's scheduling difficulties are understandable due to the current caregiver shortage caused by the pandemic.
• The caregivers provided by the company have been exceptional, forming positive relationships with their clients and establishing a sense of trust.
• The first caregiver assigned to the reviewer's loved one was particularly compatible and trustworthy, making them feel comfortable leaving their loved one alone.
• The newest caregiver has shown genuine kindness towards the loved one and has made a positive impression in their short time together.

Cons

• The last-minute cancellations can make scheduling difficult and it's frustrating.
• There seems to be a shortage of caregivers at the company, making scheduling more last minute.
• It can be hard to find available caregivers due to the pandemic.
• The lack of caregivers may reflect some fault on the company's part in terms of recruitment and availability.
• Last-minute scheduling can disrupt plans and cause inconvenience for clients.
• Despite the great experience overall, the inconsistency in caregiver availability is a downside.
• The limited number of caregivers affects the ability to plan ahead and might pose challenges for clients.
• The shortage of caregivers may indicate limitations in service capacity during busy times or emergencies.

Review

In the realm of caregiving services, one company has stood out for providing a great experience - and that is largely due to the owner's active involvement. The hands-on approach of the owner brings an extra layer of dedication and commitment to ensure the best possible care for loved ones. However, as with any service, there can be some challenges along the way.

One hurdle that has been encountered is last-minute cancellations, which can make scheduling difficult at times. Yet, it is important to note that this issue may not necessarily be attributed to any fault on the part of the company itself. Rather, it seems to reflect a larger scarcity of caregivers in today's market. This shortage may explain why scheduling can sometimes become a more spontaneous affair. But it is reassuring to understand that this situation stems from the ongoing pandemic and its impact on the availability of caregivers.

Despite these obstacles, the caregivers provided by this company have proven to be exceptional. The first caregiver assigned to our loved one immediately formed a connection, fostering compatibility and trust between them. This rapport allowed for a sense of comfort when leaving our dear one under her care. Furthermore, her excellent communication skills ensured that we were always well-informed about our loved one's well-being.

Recently, a new caregiver joined our family and has already displayed remarkable qualities in her brief time with us. Her kindness towards our beloved family member shines through in every interaction. Observing her genuine concern and compassion provides us with reassurance that our loved one is in good hands.

These glowing reviews highlight both positive aspects and areas for improvement within this caregiving service. The direct involvement of the owner has undoubtedly contributed to an overall great experience for families seeking dedicated care for their loved ones. Admittedly, navigating last-minute schedule changes can prove challenging; however, it is important to recognize that this issue extends beyond just this particular company due to a scarcity of caregivers in general during these trying times.

Nonetheless, the caregivers themselves have been exceptional, forming meaningful connections with their charges and displaying outstanding communication skills. The first caregiver's strong bond with our loved one instilled a sense of trust, while the second caregiver has quickly proven her kind-heartedness in her interactions.

In conclusion, while challenges may arise in terms of scheduling due to a shortage of available caregivers, this caregiving company's dedication to providing top-tier service remains unwavering. The involvement of the owner sets them apart and creates an environment that facilitates trust and care for your loved ones. With remarkable caregivers who foster connections and demonstrate kindness in their work, this company continues to strive for excellence even amidst challenging times.

This part of Springfield, Missouri is a convenient and bustling area with a variety of amenities nearby. There are several cafes, pharmacies, restaurants, and physicians within a short distance, providing easy access to essential services. Additionally, there are a few parks in the vicinity for leisurely strolls or picnics. For medical needs, there are multiple hospitals in the area offering a range of services including specialized care. Places of worship such as Messiah Lutheran Church and Jefferson Ave Baptist Church cater to spiritual needs. Overall, this neighborhood offers a mix of convenience and comfort for seniors considering living in this area.

Cafes

• Kingdom Coffee (0.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Price Cutter Plus (1 miles)
• Walgreens (1.1 miles)
• Walmart Pharmacy (1.6 miles)
• Community, A Walgreens Pharmacy (1.8 miles)
• Walmart Pharmacy (2.1 miles)
• Walgreens (2.1 miles)

Restaurants

• Nearly Famous Deli & Pasta House (1 miles)
• McDonald's (1 miles)
• Chili's Grill & Bar (1 miles)
• HuHot Mongolian Grill (1.1 miles)
• Olive Garden (1.2 miles)
• 4 By 4 Brewing Company (1.2 miles)
• Qdoba Mexican Eats (1.2 miles)

Physicians

• Command Family Medicine (1.1 miles)
• Women's Oncology Care (1.7 miles)
• Mercy Specialty and Home Infusion Pharmacy Springfield - Whiteside (1.7 miles)
• McKenzie Ann Smith, MD (1.8 miles)
• Mercy Clinic Cancer and Hematology - Chub O'Reilly Cancer Center (1.8 miles)
• Bradford Place Surgery & Laser (1.8 miles)
• Clark, Johnathan, Md - Clark Family Practice (1.8 miles)

Parks

• Sequiota Park (1.2 miles)
• Bark Yard (2.7 miles)
• Phelps Grove Park (2.8 miles)

Hospitals

• Mercy Children's Hospital (1.8 miles)
• St John's Regional Health Center (2 miles)
• Mercy MRI (2 miles)
• Cox Walnut Lawn (2.2 miles)
• Cox Surgery Center (2.2 miles)
• Hulston Cancer Center (2.3 miles)
• Cox South Hospital (2.3 miles)

Places of Worship

• Messiah Lutheran Church (2.3 miles)
• Jefferson Ave Baptist Church (2.8 miles)