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4.6 from 41 reviews
5 stars
36
4 stars
1
3 stars
0
2 stars
0
1 stars
4
Overall Review of Home Instead - Springfield, MO
differentiator3 reviews mention this
Care is matched to the person
Residents describe careful caregiver matching and flexible adjustments when needs change.
Several reviews highlight that the team works to get the right caregiver fit, including matching caregiver personalities to the client. Families also mention that scheduling can be adjusted as situations evolve and that the match helps clients feel comfortable. In at least a couple of cases, that matching process is tied to better day-to-day comfort and cooperation.
differentiator3 reviews mention this
Special support for dementia
Residents report support that helps with dementia and Alzheimer’s needs at home.
Multiple families describe using in-home support for dementia and Alzheimer’s, emphasizing patience and consistent attention during visits. One family also mentions caregivers helping with daily routines like healthy eating and exercise while supporting independence. Another review credits the team with extending time at home after an Alzheimer’s diagnosis.
differentiator2 reviews mention this
End-of-life care at home
Residents describe helping loved ones stay at home during late-stage care.
Two reviews specifically describe end-of-life support in the home setting, with families focused on keeping a loved one where they wanted to be. One review mentions 24/7 care during the final period of life, while another describes bringing final wishes to completion at home. Across both, families describe comfort and hands-on attention from caregivers during a difficult time.
caveat3 reviews mention this
Occasional office issues raised
A small number of reviews raise concerns about office handling and reliability.
Some reviewers report negative office experiences, including feeling misled about scheduling or shifts and later being told employment would end. Another review describes an interaction where the office staff member responded unkindly when the reviewer needed to use a phone. A separate review also calls reliability into question after a medical situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Springfield-Branson Regional (8 miles away)
Nearby Places of Interest
Restaurants
Coyote's Adobe Cafe & Bar (0.2 miles)
Sweetnsnow (0.4 miles)
Mexican Villa East (0.8 miles)
Qdoba Mexican Eats (0.9 miles)
The Urban Cup (1 miles)
Nearly Famous Deli & Pasta House (1.2 miles)
HuHot Mongolian Grill (1.2 miles)
Pharmacies
Community, A Walgreens Pharmacy (0.6 miles)
Walmart Pharmacy (0.7 miles)
Walgreens (0.9 miles)
Walgreens (1 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (2 miles)
Walgreens (2.2 miles)
Physicians
Women's Oncology Care (0.8 miles)
Mercy Clinic (0.8 miles)
Brandon Lee Hoffman, NP (0.8 miles)
Mercy Clinic Pediatric Surgery - S. Fremont (0.8 miles)
Mercy Clinic Cancer and Hematology - Chub O'Reilly Cancer Center (0.8 miles)
Mercy Specialty and Home Infusion Pharmacy Springfield - Whiteside (0.8 miles)
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