Smith Senior Village in Richmond, MO

Pros

• The units are spacious and affordable.
• The property is under new management.

Cons

• The approval process is incredibly lengthy.
• The units have mold.
• The property is under new management with the same people and attitudes, just a different name.
• Residents report receiving their first lease violation within two weeks of moving in and accumulating five within a few months.
• The manager reportedly lacks knowledge of what constitutes legal behavior and which actions violate the ADA or the Fair Housing Act.
• The reviewer alleges blatant violations of residents' rights by Sustainable Property Management at Smith Senior Village and Harvest Villas.

Review

Smith Senior Village in Richmond, Missouri is best suited for budget-conscious seniors who need roomy living spaces and can tolerate a shifting management landscape. The apartments are described as spacious and affordable, a practical draw for households watching expenses without sacrificing square footage. That value proposition, however, comes with significant caveats: maintenance quality and on-site governance appear unsettled, and residents may have to contend with a rocky administrative climate. In short, this community works for those who can actively advocate for themselves, monitor approvals and rules closely, and remain prepared for a slower, sometimes opaque process rather than a smooth, predictable experience.

Those weighing alternatives should consider whether stable, clearly communicated policies and consistently enforced protections are essential. If resident rights, reliable enforcement of lease terms, and dependable responsiveness from management are non-negotiable, it may be prudent to look elsewhere. Families that prioritize seamless onboarding, rapid maintenance response, and a track record of compliant handling under the Americans with Disabilities Act and the Fair Housing Act will likely find stronger alignment in other properties. This is a decision that hinges on tolerance for governance turbulence and the willingness to scrutinize every step of the approval and enforcement cycle.

The potential upsides, spacious units and affordability, have a meaningful counterbalance in the problems highlighted by residents. A large, cost-effective living space can reduce the stress of relocation and monthly bills, offering practical advantages for seniors who value independence and privacy. The property being described as under new management implies a possible path to improvement, and the idea that the community is moving toward better systems can be encouraging. Yet the sentiment conveyed by at least one reviewer is cautious: there is skepticism that the new management has fully changed the underlying dynamics, with concerns that staff remains the same in attitude despite a different name on the marquee.

The most serious red flags center on governance and resident rights. A lengthy approval process translates into friction for residents trying to secure leases, services, or accommodations in a timely fashion. Lease violations reported within weeks of moving in, and a pattern of additional violations in the ensuing months, signal a painful disconnect between policy, enforcement, and resident expectations. Add to this the allegation that the on-site manager lacks a clear understanding of what constitutes legal behavior and what protections residents are afforded under ADA and FHA. When management demonstrates uncertainty about core legal standards, the risk rises that legitimate needs and rights are mishandled, with real consequences for privacy, equality, and daily living standards. The claim that a sustainability-focused management company is operating at both Smith Senior Village and Harvest Villas intensifies concerns about consistency and accountability.

For families evaluating options, a prudent approach combines due diligence with a candid risk assessment. Before committing, investigate unit conditions for moisture and mold, request a full maintenance history, and insist on written policies that spell out grievance procedures, lodging processes, and timelines for issue resolution. Seek direct confirmation of ADA accommodations and how requests are tracked and honored, and, if possible, speak with current residents about their experiences with discipline, enforcement, and safety. Compare this with other communities in the area that offer similar square footage and price points but with more transparent governance and demonstrable compliance records. The goal is to align the choice with a balance of affordability, space, and dependable, rights-respecting administration.

Ultimately, Smith Senior Village presents a practical option for some, but it is not universally suitable. For seniors whose priority is cost-effective space and who can navigate a potential governance hurdle course with persistence, it can be workable. For others, particularly those who require stable management, rigorous enforcement of lease terms, and robust protections under federal housing laws, alternatives should be seriously considered. The decision rests on willingness to endure management uncertainty in exchange for lower rent and larger living areas, weighted heavily by the importance placed on rights protections, timely approvals, and consistent on-site leadership.

Richmond, Missouri offers a variety of amenities and services that may be appealing to seniors looking to settle in the area. With multiple places of worship nearby and a range of dining options, including fast food and cafes, residents have convenient access to spiritual fulfillment and social activities. Additionally, there are several pharmacies and medical facilities within close proximity for easy access to healthcare services. For leisure, there are parks in the surrounding area for outdoor activities or relaxation. Transportation options are also available for those looking to travel within or outside the city. Overall, Richmond provides a combination of essential services and recreational opportunities that may cater well to the needs and interests of older adults considering senior living in the area.

Places of Worship

• Messenger Chapel Pentecostal Church of God (0.3 miles)
• Assembly of God Church (0.6 miles)
• Bethel Mennonite Church (0.7 miles)
• Faith Lutheran Church (0.7 miles)
• United Methodist Church (0.7 miles)
• First Baptist Church (0.8 miles)
• Jehovah's Witnesses (2.6 miles)

Restaurants

• McDonald's (0.5 miles)
• The Scoop (0.6 miles)
• Depot Tavern (0.7 miles)
• Sonic Drive-In (0.7 miles)
• The Scoop of Richmond (0.8 miles)
• Taco Bell (0.8 miles)
• KFC (0.8 miles)

Pharmacies

• Red Cross Pharmacy (0.6 miles)
• C & C Discount Pharmacy (0.8 miles)
• Walmart Pharmacy (0.8 miles)
• Medicine Shoppe (0.9 miles)
• C & C Discount Pharmacy (1 miles)
• C & C Discount Drug (1 miles)
• CVS Pharmacy (7.6 miles)

Cafes

• Serendipity Coffee (0.7 miles)
• At Ease Coffee and Design (7.5 miles)

Hospitals

• Fresnenius Medical Care (0.9 miles)
• Ray County Memorial Hospital (1 miles)
• Excelsior Springs Hospital (15.5 miles)
• Excelsior Springs Medical Center (15.5 miles)

Transportation

• U-Haul (5.2 miles)
• Excelsior Springs Memorial Airport (3EX) (12.8 miles)
• Excelsior Springs Municipal Airport (12.8 miles)

Physicians

• Lexington Medical Clinic (7.6 miles)
• Twin Oaks Family Care (15 miles)
• Family Medicine Specialists of Excelsior Springs (15.1 miles)
• Schreier Family Medicine (15.1 miles)
• H Andrew Pickett (15.2 miles)
• The Excelsior Springs Clinic (16.1 miles)

Theaters

• Cannonball 6 (7.7 miles)

Parks

• Lexington City Park & Rec (8 miles)
• Tryst Falls Park (14.1 miles)
• Sunnyside Park (14.6 miles)