New Haven Care Center in New Haven, MO

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New Haven Care Center in New Haven, MO

9503 Highway 100, New Haven, MO 63068

For more information about senior living options: (844) 490-3973

4.1 from 38 reviews
5 stars
23
4 stars
6
3 stars
4
2 stars
1
1 stars
4

Assisted Living Board and Care Home Skilled Nursing Facility

Overall Review of New Haven Care Center

Pros

  • pro They provide quality care.
  • pro The staff are excellent and the facility feels warm and caring.
  • pro They took wonderful care of her and were always attentive.
  • pro The facility was immaculately clean.
  • pro It gave the family peace of mind that she was well taken care of.
  • pro They provide excellent care to the residents.
  • pro It is a small, family-oriented facility.
  • pro It is a great place for the elderly.
  • pro Teresa was very caring and provided a thorough walk-through.
  • pro The staff are hard-working and caring, and the food is great.

Cons

  • pro There were urine stains on his sheets and a smear of fecal matter on his chair, with a pad placed over it instead of being cleaned.
  • pro The care provided was terrible, and no nurse ever came in to help him.
  • pro He suffered a terrible cough and wheezing, with no timely assistance.
  • pro A resident escaped the facility and ended up on a main road, despite alarms.
  • pro The place is outdated and filthy, and the staff are unprofessional.
  • pro There is not enough help for the number of residents; the facility is understaffed and poorly managed.

Review

New Haven Care Center in New Haven, MO is best suited for families that want a small, home-like setting where staff can deliver personal attention and build relationships with residents when the staffing level holds steady. The facility's compact footprint and the frequent praise for caring, friendly staff create a sense of warmth and familiarity that can feel like a family extension. For families who value clean, well-maintained spaces and a dining experience that provides some choice, these qualities stand out in many positive reviews and can translate into meaningful daily comfort for an individual with moderate care needs.

At the same time, there are clear warning signals for those who require consistently reliable, higher-intensity care. Alternatives should be considered for residents with chronic health concerns that demand immediate nursing response, or for families who cannot tolerate lapses in basic daily care and hygiene. Notable red flags in the feedback include reports of unsanitary conditions, unaddressed health issues, and instances where essential daily needs - such as dentures or hearing aids - were neglected. Escapes and safety concerns have surfaced in some accounts, underscoring the importance of stability in supervision and secure routines. In short, the community can be a good fit, but only for those who can tolerate variation in staffing and safety outcomes.

The strongest arguments in favor are the consistently described compassionate, attentive staff and the overall sense of cleanliness and warmth in many areas of the operation. Families repeatedly point to the earned legitimacy of the care team, and residents' meals are frequently praised as better than expected for the setting. The small, intimate atmosphere often translates into more personalized interaction, and several observers emphasize how staff members were able to establish trust and respond with care during difficult moments. When the staff are present and engaged, residents benefit from real, human connection that can significantly improve day-to-day quality of life.

However, the most serious drawbacks center on understaffing and inconsistent management. Several reviews identify a mismatch between resident needs and available help, with complaints ranging from delays in assistance to lapses in routine care. A number of accounts allege that hygiene and basic daily tasks were neglected or inadequately performed, which directly undermines safety and comfort. Instances of poor housekeeping, missed equipment maintenance, and disjointed follow-through on health concerns create a level of risk that families must weigh against the positive interpersonal dynamics. The contrast between praised care when staff are present and troubling gaps when they are not is the core tension families should evaluate.

From an operational perspective, the center presents a picture of a facility striving to balance a welcoming, family-friendly vibe with the realities of staffing constraints. Tour anecdotes highlight tidy environments, comfortable common areas, and rooms that feel more like home than a traditional ward. Yet the same threads of concern run through the waiting list dynamics and capacity discussions - there is pride in a warm, personal approach, but also a palpable sense that staffing shortages limit the ability to deliver consistently across all shifts. Prospective families should push for concrete assurances about staffing ratios, supervision, and accountability, and verify that the facility can sustain the level of daily care expected for their loved one.

When evaluating, visitors should structure their inquiries around reliability, hygiene, and safety. Observe how staff interact with residents across tasks - dressing, hygiene, meals, and mobility - and ask for a current staffing pattern by shift, a plan for addressing gaps, and a clear line of accountability for care decisions. Request a tour during mealtime and after-hours to assess how well the routine is managed when supervision may be thinner. Look closely at how basic needs are met: are dentures, hearing aids, and clothing properly managed? Find out whether incident histories have prompted changes in policy or staffing, and ask for references from families with residents who have similar care needs.

Verdict: New Haven Care Center offers a compelling option for families prioritizing a small, homelike environment with truly engaged caregivers and solid day-to-day comfort, provided that staffing stability and hygiene standards are reliably maintained. For those who demand unwavering, high-level daily care, immediate nursing responsiveness, and consistently spotless conditions, exploring alternatives is prudent. The best course is to conduct thorough, staged visits, probe staffing models, and compare against similarly sized facilities known for stronger oversight and steadier performance. The right choice hinges on whether the emphasis is on intimate, relationship-driven care or on ironclad consistency in daily operations.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The New Haven Care Center in New Haven, MO is a welcoming and fully-equipped assisted living community that provides top-quality care and services to seniors. The facility offers both board and care home options, as well as skilled nursing services for those who require more specialized care.

Residents at the New Haven Care Center enjoy a range of amenities designed to enhance their comfort and convenience. These include a spacious dining room where delicious meals are served, fully furnished living spaces that create a cozy atmosphere, and access to a beautiful garden area for relaxation or outdoor activities. Housekeeping services ensure that common areas and individual rooms are kept clean and tidy, while move-in coordination assistance helps residents settle into their new home seamlessly. Furthermore, residents can easily stay connected with loved ones through telephone service and Wi-Fi/high-speed internet access.

The dedicated staff at the New Haven Care Center is committed to providing comprehensive care services tailored to each resident's unique needs. This includes assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that individuals maintain their independence with dignity. The community also coordinates with health care providers to ensure seamless healthcare management for residents, including medication management and diabetes diets if needed. Meal preparation and service are provided with careful consideration of any special dietary restrictions residents may have.

Transportation arrangements to medical appointments can be easily arranged by the staff, ensuring that residents have convenient access to necessary healthcare services. Additionally, scheduled daily activities keep residents engaged and active within the community setting.

Situated in a convenient location, the New Haven Care Center benefits from nearby amenities. There are two pharmacies available in close proximity to provide efficient medication support for residents' health needs. Additionally, one physician's office is nearby for easy access to medical services. For dining options or social outings, three restaurants can be found in the surrounding area. Residents seeking spiritual fulfillment will also appreciate having two places of worship nearby.

With its warm and caring environment, comprehensive care services, and convenient amenities, the New Haven Care Center in New Haven, MO offers a supportive and enriching assisted living experience for seniors in need of personalized care and attention.

Nearby Places of Interest

Physicians

  • Patients First Health Care (0 miles)
  • Counseling Concepts (11.9 miles)
  • Advanced Sight Center (11.9 miles)
  • Vein Specialties (12 miles)
  • Saint John Mercy Medical Building (12.5 miles)
  • St John's Mercy Medical Center (12.5 miles)
  • Riverside Pediatrics (12.5 miles)

Restaurants

  • Subway (0.2 miles)
  • Champs Chicken (0.4 miles)
  • Penn State Chicken (0.7 miles)
  • Jam Hut Co. (8.9 miles)
  • Purdy's Stony Hill Hall (8.9 miles)
  • Los Cabos (11.5 miles)
  • BUD'S American Pub (11.6 miles)

Places of Worship

  • New River of Life (0.2 miles)
  • More Th>n (0.3 miles)
  • Smith Creek Church (6.1 miles)
  • St Gerald Church (7.2 miles)
  • Cedar Creek Conference Center (7.9 miles)
  • Stone Church (7.9 miles)
  • St James Evangelical Church (8.6 miles)

Pharmacies

  • Health Mart Pharmacy (0.8 miles)
  • Pratt's Rexall Drugs (3.3 miles)
  • Schroeder Drugs (11.8 miles)
  • Health Mart Pharmacy (11.9 miles)
  • Hall's Pharmacy (12 miles)
  • Mercy Pharmacy - Patients First Drive (12.5 miles)
  • Schroeder's Pharmacy (12.6 miles)

Transportation

  • Wildlife Creations Taxidermy (9.3 miles)
  • U-Haul Neighborhood Dealer (9.4 miles)
  • Hermann Amtrak Station (13.4 miles)

Parks

  • Daniel Boone Monument (10.4 miles)
  • Washington City Park (11.2 miles)
  • Washington Motorsports Arena (11.3 miles)
  • Parks & Recreation Department (11.8 miles)
  • MacArthur Park (13.1 miles)
  • Hermann Farm Stables & Wagon (13.3 miles)
  • Hermann City Park (13.4 miles)

Cafes

  • Not Just Cut & Dried (11.8 miles)
  • Jennie & Grace (11.9 miles)
  • Undergrounds Espresso Bar (11.9 miles)
  • Exit 11 Workspace & Coffee House (11.9 miles)
  • The Washington Coffee Shop (11.9 miles)

Hospitals

  • Patients First Health Care (12.5 miles)
  • St John's Mercy Hospital (12.6 miles)

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