Sunhouse Care Group in Mountain Grove, MO

Pros

• Autumn Oaks is a great facility, with staffing that cares about residents and is calm and caring.
• The staff are always caring and willing to go the extra mile for the care that patients deserve.
• The nurses are knowledgeable, caring, and keep the environment clean.
• The staff are pleasant and consistently willing to help with care.
• The food is great, staff are friendly and helpful, and there are lots of activities going on every day.
• Front line employees are appreciated for all they do for the residents.

Cons

• The facility displayed alarming uncleanliness and neglected basic hygiene and sanitation.
• Bed sores were left untreated, showing a dangerous disregard for patient well-being.
• The staff appeared unwilling or unable to provide even basic support, with minimal communication and concerns brushed aside.
• Call lights were left unattended, leaving residents unheard and their needs unmet.
• The facility did not maintain patients' medical needs or continue preventive and primary care.
• Residents endured very poor living conditions, with inadequate attention to meals and overall care, including instances of not being bathed or showered.
• The overall environment suggested the facility was not committed to helping the elderly and was unfriendly to patients, with frequent reports of short staffing and lack of bedside manner.

Review

Sunhouse Care Group in Mountain Grove, MO is best suited for families that can supervise care closely and be prepared to advocate relentlessly for basic dignity and hygiene. The price point may attract budget-conscious buyers who can layer in private aides or otherwise cover gaps in staff availability. For residents whose needs are modest - primarily assistance with daily living tasks and routine check-ins - this community can function, provided a robust oversight plan accompanies the move. In short, this is not a hands-off option; it requires active participation from family, friends, or paid caregivers to sustain acceptable standards.

Those with higher or more complex needs should seriously consider alternatives. Any resident who relies on reliable wound care, timely assistance with call bells, or consistent, compassionate communication will likely encounter frustration here. The reviews repeatedly describe unattended call lights, delays in bathing or feeding, and inconsistent medical oversight. Families facing these realities should compare with facilities that maintain stronger staffing, clearer escalation protocols, and transparent reporting. Sunhouse is not the default choice for those prioritizing predictable, high-quality care; alternatives deserve serious consideration.

Two distinct signals emerge from the experiences shared. On a limited basis, a few residents or families praise certain staff members for genuine attentiveness and kindness, and some units feel cleaner than others. Those small pockets of warmth show that caring individuals still work there and can improve a resident's day. Yet these positives are overwhelmed by the majority of accounts describing unclean conditions, untreated bed sores, and neglected basic needs. The contrast underscores a structural issue: individual compassion cannot compensate for chronic understaffing, weak supervision, and inconsistent caregiver training.

The main drawbacks center on safety and dignity in daily living. Unclean rooms and poor sanitation create infection risk; bed sores and lack of timely medical attention point to neglect rather than care. Unreliable call-light response and frequent bath omissions leave residents vulnerable and families anxious. Communication gaps extend to families, with limited updates on care changes or health status. The shared stories of missed therapies, malnourished meals, and even hospital-level complications paint a pattern rather than isolated incidents. Staff shortages and high turnover amplify these problems, creating a fragile environment where errors are more likely and remediation slower.

Families evaluating options should take concrete steps. Request a live-audit of cleanliness and a direct tour that includes staff-to-resident ratios on different shifts. Ask to see the latest care plan, wound-care protocols, and the facility's response times to call lights. Verify that a licensed medical director or qualified clinician provides oversight and that therapy and rehabilitation services have continuity from hospital to home. Probe beyond marketing language: request incident logs, track record of safety improvements, and quantify meal options and dining experience. If Sunhouse remains under consideration, insist on clear performance metrics, weekly care-plan updates, and guarantees around response times and hygiene before completing a move-in.

Overall, Sunhouse should be approached with caution. The weight of negative experiences suggests that consistent, reliable care is not consistently delivered, and the risk to vulnerable seniors is tangible. This community is best avoided by families unwilling to supervise relentlessly and push for accountability, especially when viable alternatives exist with stronger reputations for cleanliness, responsiveness, and medical oversight. If choosing Sunhouse, implement a rigorous monitoring regime, demand transparent reporting, and be prepared to reevaluate quickly if standards fail to improve. In most cases, families will find safer, steadier care elsewhere, and that remains the prudent path.

This part of Mountain Grove, Missouri, offers a variety of amenities and services that cater to the needs of seniors. With several places of worship nearby, including Church of the Nazarene and Sacred Heart Catholic Church, residents have opportunities for spiritual fulfillment. Additionally, there are multiple physicians' offices and pharmacies in close proximity, such as Ozarks Healthcare Mountain Grove and Family Pharmacy Of Mountain Grove LCC, ensuring easy access to medical care. The area also boasts a selection of restaurants like Los Dos Potrillos and Giovanni's Pizzeria & Italiano for dining options. Furthermore, with Texas County Memorial Hospital nearby, seniors can rest assured knowing quality healthcare is readily available. For leisure activities, there are cafes like Sunny Side Cafe and parks like Mountain Grove Town Square within reach. Overall, this part of Mountain Grove provides a convenient and welcoming environment for senior living.

Places of Worship

• Church of the Nazarene (0.1 miles)
• Dawson Assembly of God Church (0.3 miles)
• Emmanuel Baptist Church (0.5 miles)
• Living Stones Assembly of God (0.6 miles)
• The House (0.6 miles)
• Sacred Heart Catholic Church (0.8 miles)
• Christian Church (0.9 miles)

Physicians

• Ozarks Healthcare Mountain Grove (0.4 miles)
• Cox Family Medicine of Mountain Grove (0.5 miles)
• Cox Family Medicine-Mtn Grove (0.5 miles)
• Wright County Health Department (0.7 miles)
• Osteoporosis Center (1.4 miles)

Pharmacies

• Family Pharmacy Of Mountain Grove LCC (0.5 miles)
• Mountain Grove Pharmacy (0.9 miles)
• Cabool Drug & Dime (8.5 miles)
• Star Pharmacy (16.1 miles)
• Walgreens (18.3 miles)
• Mansfield Drug (18.3 miles)

Restaurants

• Sonic Drive-In (0.6 miles)
• McDonald's (0.6 miles)
• Los Dos Potrillos (0.6 miles)
• Santa Fe Bar & Grill (0.6 miles)
• Los Amigos (0.7 miles)
• Npc International (0.7 miles)
• Giovanni's Pizzeria & Italiano (0.7 miles)

Hospitals

• Texas County Memorial Hospital (0.6 miles)
• Texas County Memorial Hospital (8.3 miles)

Cafes

• Sunny Side Cafe (0.8 miles)
• The Basket Cafe (1.1 miles)
• Extreme Video & Pizza Cafe (8 miles)
• L A Cafe (8.5 miles)

Parks

• Mountain Grove Town Square (1 miles)
• Robert's Park (8.2 miles)
• Piney River Narrows State Natural Area (18.4 miles)

Theaters

• Fun City (1 miles)