Oak Pointe of Monett

Pros

• The staff at Oak Pointe of Monett are consistently described as friendly, kind, and attentive to the residents' needs.
• Many reviewers appreciate the engaging activities and programs offered, which keep residents involved and active.
• The facility itself is noted for being clean, well-maintained, and aesthetically pleasing, creating a welcoming environment for residents.
• Family members feel comforted by the genuine concern and care exhibited by the management and staff towards their loved ones.
• Residents enjoy high-quality meals that exceed expectations compared to other facilities.
• Positive communication from the administration is highlighted, with responsiveness to inquiries and concerns expressed by families.
• The memory care unit is praised for its thoughtful layout and secure outdoor areas for safe resident enjoyment.
• Overall experiences have led several families to recommend Oak Pointe as a great place for loved ones in need of care.

Cons

• Communication between staff and family members is occasionally lacking, leading to confusion.
• The facility handled a resident's passing poorly, which caused distress for the family.
• There are gaps in staffing retention, resulting in chaotic communication and missed messages during staff changes.
• Concerns were raised about the quality of care, including residents not being bathed regularly or wearing the same clothes for several days.
• The facility's high cost may lead to financial difficulties for residents without Medicare acceptance, necessitating potential relocations later.
• Despite a generally positive atmosphere, some expectations regarding communication have not been fully met due to challenges presented by COVID-19.

Review

Oak Pointe of Monett has garnered a range of feedback from families regarding their experiences with the facility, reflecting both positive aspects and areas in need of improvement. The overarching sentiment is that despite some shortcomings, the community provides a welcoming environment where residents feel cared for and engaged. Many reviews highlight the friendly staff and the new activity director, who has successfully fostered an atmosphere of engagement among residents. The activities offered—ranging from arts and crafts to community outings—are frequently noted as beneficial in maintaining residents' social connections and mental stimulation.

However, while the warmth and attentiveness of the staff are praised, concerns arise regarding staffing issues that impact quality of care. Several reviewers have pointed out gaps in communication between staff members and family members, particularly during critical times. For instance, one reviewer shared their disappointment with how management handled their mother’s passing right before Christmas, indicating a breakdown in communication during an emotionally charged time. Others echoed sentiments about staffing turnover exacerbating existing communication issues; they felt that changes in personnel led to chaotic situations where essential messages often went unpassed.

Despite these challenges, many families express satisfaction with Oak Pointe's facilities and services. One family mentioned the appeal of their father-in-law moving into the facility due to its proximity to their home and its beautiful environment equipped with memory care services. Visitors often commend features such as well-kept gardens, common areas for socializing, a chapel for spiritual services, and even musical activities that contribute to a vibrant community atmosphere. One particular review emphasized how much families appreciated being welcomed during tours by attentive administrators who took ample time to address questions clearly.

The quality of meals served at Oak Pointe is another consistently highlighted aspect across multiple reviews. Family members have lauded the dining experience as “fantastic” compared to other facilities, pointing out that residents enjoy their meals while also having options for varied dietary needs. This focus on culinary quality further enhances residents' overall satisfaction with life at Oak Pointe.

While there are concerns about costs related to care—especially as Medicare doesn’t cover services provided by Oak Pointe—many families still believe they receive good value for what they pay. Some reviewers expressed concern over the possibility that loved ones might run out of money before needing additional care solutions. Still, others feel reassured knowing their relatives are receiving personalized assistance with daily tasks while retaining a sense of independence within secure living arrangements.

Ultimately, Oak Pointe has made substantial strides in creating an engaging environment supported by caring staff dedicated to nurturing relationships with residents and their families alike. Reviewers consistently endorse Oak Pointe as a commendable choice for assisted living or memory care based on personal experiences marked by genuineness in caregiving efforts coupled with hands-on management involvement. Families appreciate knowing that loved ones are not only provided physical assistance but also engaged socially—a crucial factor contributing significantly toward enhancing their overall wellbeing throughout this journey.

Located in Monett, Missouri, this area offers a variety of amenities that cater to senior living needs. With multiple restaurants within a short distance, including Sonic Drive-In and Peking Restaurant, residents can enjoy convenient dining options. Additionally, there are several places of worship nearby such as Waldensian United Presbyterian Church and First Presbyterian Church for spiritual support. Medical care is easily accessible with physicians like Tobin Crow, DO and Samir S Garcia, MD within close proximity at Monett Orthopedics and Monett Medical Center. For transportation needs, Ryder Truck Rental and Leasing is nearby. Pharmacies like Old Town Pharmacy and Walmart Pharmacy provide easy access to medications. Nearby parks such as Monett South Park Playground offer opportunities for outdoor recreation. Overall, this area in Monett offers a mix of conveniences and services that would be beneficial for seniors looking to settle in the area.

Restaurants

• Sonic Drive-In (1 miles)
• Peking Restaurant (1.2 miles)
• Monett Family Restaurant (1.3 miles)
• Burger King (1.3 miles)
• Domino's Pizza (1.3 miles)
• Angus Branch Steakhouse (1.4 miles)
• Braum's (1.4 miles)

Places of Worship

• Waldensian United Presbyterian Church (1.1 miles)
• First Presbyterian Church (1.1 miles)
• St Stephen's Episcopal Church (1.2 miles)
• Southern Baptist Convention (1.4 miles)
• Bethel Baptist Church (1.4 miles)
• First United Methodist Church (1.5 miles)
• Full Life Church (1.6 miles)

Physicians

• Monett Orthopedics (1.1 miles)
• Tobin Crow, DO (1.3 miles)
• Monett Medical Center (1.4 miles)
• Samir S Garcia, MD (1.5 miles)
• Heritage Medical Clinic (1.5 miles)
• St John's Hospital-Aurora (10.9 miles)
• Family Medicine Associates (10.9 miles)

Transportation

• Ryder Truck Rental and Leasing (1.1 miles)
• U-Haul Neighborhood Dealer (7 miles)
• Midwest Vintage Aircraft Restoration (9.8 miles)
• Enterprise Rent-A-Car (10.3 miles)
• U-Haul (11.3 miles)

Pharmacies

• Old Town Pharmacy (1.3 miles)
• Walmart Pharmacy (1.4 miles)
• Bruner Pharmacy - Mone (1.5 miles)
• Thompson Family Drug (5.7 miles)
• Walmart Pharmacy (10.3 miles)
• Aurora Pharmacy (10.4 miles)
• Hometown Pharmacy (11.9 miles)

Cafes

• MO Wings (1.3 miles)
• Daylight Donuts (1.4 miles)

Hospitals

• CoxHealth Cox Monett Hospital (1.7 miles)
• Senior Class (1.7 miles)
• Oacac Family Planning (10.3 miles)

Parks

• Monett South Park Playground (1.9 miles)
• White Park (9.7 miles)
• Oak Park (10.6 miles)